Subway
1890 S West Ave, Freeport
(815) 235-7821
Recent Reviews
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Getting very expensive, may avoid without coupons
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Why would you tell me your going to charge extra for extra veggies on a sub that has no cheese. Samantha that's just not what you tell a customer when they ask for extra lettuce. It's like pulling teeth to get veggies on a sandwich.
Atmosphere: 4
Food: 3
Service: 1
They do not honor coupons and haven't for awhile. No one should go here. They can clearly hold their own without discounts.
Atmosphere: 1
Food: 1
Service: 1
Accidently sent my order here, how idk since my app has never ordered from here. But, anyways. Ordered a chicken bacon ranch and teriyaki chicken, both TOASTED. $38 later I received not toasted or even warm but cold, semi frozen (no f'ing joke, frozen center of every strip); sandwiches. Never again ?
Atmosphere: 1
Food: 1
Service: 1
If the meat gets any thinner you'll be able to see through it, the tomatoes were so hard, and yellow/orange no favor..
Atmosphere: 4
Food: 2
Service: 4
Good sandwich. Friendly help. Fast service. Some good coupons.
Atmosphere: 5
Food: 5
Service: 5
Not a fan of requesting tips for sandwich makers but I don't fault the employees for that. The food is always fresh and well made and ready for pick up on time. Sometimes the app doesn't accept corporate coupons which is annoying so I'd like if this location honored them.
Atmosphere: 5
Food: 5
Service: 5
Not a fan of requesting tips for sandwich makers but I don't fault the employees for that. The food is always fresh and well made and ready for pick up on time. Sometimes the app doesn't accept corporate coupons which is annoying so I'd like if this location honored them.
Atmosphere: 5
Food: 5
Service: 5
This visit was very disappointing, the new girl has no customer service experience, she was rude & had a big problem with us customizing our sandwiches! Not to mention, she smashed our bread horribly, we should've gotten a flat bread or maybe a pancake instead! You don't have to squeeze the life out of it when your cutting the bread, the knives are sharp enough! Splitting the bread, you may as well have sat on it! The other girl was amazing & very kind!
Atmosphere: 5
Food: 2
Service: 2
Always clean.. well trained staff.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Tuna
Restaurantji Recommends
We went there for tuna sandwiches on the way to Madison. Little space inside. I ordered online and it took 25 minutes to build a Tuna sandwich.
Atmosphere: 3
Food: 4
Service: 3
It's a sub not a blunt. Why roll is so tight?"This look good?""Yes perfect"Proceeds to smash sub as tight as possible...
Atmosphere: 5
Food: 1
Service: 3
The 3 girls that were here working today around 11a where flawless. Super friendly and worked so well together. They definitely deserve recognition and hope management keeps them around!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki
Poor attitude from a lady in there and I got two foot longs and spent 35 $ for two sandwiches ridiculous!! Never again !!!
Subway is becoming way to overpriced for boring average subs. Don't even take the coupons they send
Atmosphere: 1
Food: 1
Service: 1
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