Let me start out by saying that I always support local businesses and have the utmost respect for what it takes to make it thrive.
However it is with regret that I am about to post probably the poorest review I have or ever will.
If I could choose zero stars I would.
I respect that this is a Super Bowl and yes the weekend. I wanted to treat myself and my elderly aunt to something special, a treat.
I drove all the way from Elgin which is about at least 20 minutes past bagel shops in my area to go here.
I ordered two bagels not toasted with cream cheese. Easy no special requests.
I waited and watched at least five other people after me walk away with larger and more specialized orders. I still waited. Finally the person who I assume is the owner asked asked If I was helped.
Ok here is my version of what happened.
I said no and I told him my name. But I also mentioned that I was waiting a long time and that the only complaint that I had was that I saw other people getting their orders when they were after me.
On top of that I did not even get the bagel I wanted as they filled all the other orders before me. I was still ok with that!!
After I finally got after at least twenty minutes waiting my order. A customer who walked in after got in my face telling me that I was unreasonable and ruining it for everyone else. Everyone around me in there looked at me like I was the most horrible person.
It would have helped if the person who I interacted with had said something in my defense but stood there.
I was in tears when I left and gave my food to someone in my house as I did not have the stomach to eat it.
Was I supposed to wait and say nothing? I didn't complain about the wait. I didn't complain when I didn't get what I ordered.
I did complain when I felt ignored, and then embarrassed and humiliated.
There is a new Whole Foods opening in St Charles soon and will be at least fifteen minutes closer. I will be going there for bagels now.
Joi VonRentzell
My daughter’s ballet teacher recommended this place. Took my daughter for the first time today and OMG! So good!!! I got the plain bagel with plain schmear, the cheese pizza bagel, and she got the Gruesome Twosome. Will we drive from Montgomery tomorrow for more? Yes!!
Sara Latta-Young
? ? welcome to Bad Guy Bagels! Whether you're craving a classic bagel and schmear or something more adventurous like their signature sandwiches, this is your new go-to spot. ?
? Dive into the morning with their diverse menu that promises something for every taste—ranging from savory delights to sweet treats. Don't miss out on their coffee selections, which are perfectly brewed to kickstart your day. ☕️ ?
? Drop by Bad Guy Bagels to experience the freshness and love baked into each bite. And who knows? You might just find your new favorite breakfast spot!
Atmosphere: 5
Food: 5
Service: 5
Alex Ruedel
Nice little place, very kind staff and great food
Atmosphere: 5
Food: 5
Service: 5
Brynn Bixby
This is the new spot! Delicious food and two arcade games that don't require $$ to keep the kiddo occupied. Definitely will be back!
Atmosphere: 5
Food: 5
Service: 5
Joe Tereba
Great bagel shop. I just got the gruesome twosome, and it was great. Bagels are chewy and definitely seemed fresh / made morning of. Nice job.
Atmosphere: 3
Food: 5
Service: 5
Jenny Sears Garza
very good food will definitely be back soon
Sue Lech
Love this gem!
Atmosphere: 5
Food: 5
Service: 5
Ourania Xirogiannis
This place is amazing!!! I got the Taylor pork roll with no sauce and added scallion cream cheese and a hash brown and it was 10/10. My husband got the bee sting which he also said was very good. Next time we are in Geneva we will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Stewart Ormsby Thrower
Really cool place. I had the Club on the Everything Bagel. It was delicious. Will definitely go back.
Excellent breakfast spot, happy to have found it! First time I went, I ordered the Inferno. This morning, the Bee Sting. Both great bagel sandwiches. ?
Atmosphere: 5
Food: 5
Service: 5
Melissa Buckley
First time at Bad Guy Bagels. I had ordered a catering bagel tray, cream cheese, and a container of coffee for my work colleagues. When I arrived, the employee told me another staff was stuck in traffic and my order was not completely ready and she profusely apologized. She got my bagel tray ready within a couple of minutes and helped me carry my order out to my car. I was very appreciative and I appreciated how she went out of her way to get my order pick up very timely. The bagels are delicious and love the way that they can be cut in quarters. Will definitely be back! Great customer service and fresh bagels!
Atmosphere: 5
Food: 5
Service: 5
Joe Albert
Joe and his wife run a great little spot with some of the best bagels around. The bagels are always fresh, and the atmosphere is laid-back and friendly. It feels like you're grabbing breakfast at a friend's place. A go-to for anyone who loves a good bagel and a welcoming vibe!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bagel w Shmear
Michelle Mustard
The staff is super friendly and makes you feel right at home. This place is a must-visit. Highly recommend!
DJ Gouge
12/10! 2 thumbs up! I loved everything about this place from the workers to the grub can’t speak enough good about it. ??
Let me start out by saying that I always support local businesses and have the utmost respect for what it takes to make it thrive. However it is with regret that I am about to post probably the poorest review I have or ever will. If I could choose zero stars I would. I respect that this is a Super Bowl and yes the weekend. I wanted to treat myself and my elderly aunt to something special, a treat. I drove all the way from Elgin which is about at least 20 minutes past bagel shops in my area to go here. I ordered two bagels not toasted with cream cheese. Easy no special requests. I waited and watched at least five other people after me walk away with larger and more specialized orders. I still waited. Finally the person who I assume is the owner asked asked If I was helped. Ok here is my version of what happened. I said no and I told him my name. But I also mentioned that I was waiting a long time and that the only complaint that I had was that I saw other people getting their orders when they were after me. On top of that I did not even get the bagel I wanted as they filled all the other orders before me. I was still ok with that!! After I finally got after at least twenty minutes waiting my order. A customer who walked in after got in my face telling me that I was unreasonable and ruining it for everyone else. Everyone around me in there looked at me like I was the most horrible person. It would have helped if the person who I interacted with had said something in my defense but stood there. I was in tears when I left and gave my food to someone in my house as I did not have the stomach to eat it. Was I supposed to wait and say nothing? I didn't complain about the wait. I didn't complain when I didn't get what I ordered. I did complain when I felt ignored, and then embarrassed and humiliated. There is a new Whole Foods opening in St Charles soon and will be at least fifteen minutes closer. I will be going there for bagels now.
My daughter’s ballet teacher recommended this place. Took my daughter for the first time today and OMG! So good!!! I got the plain bagel with plain schmear, the cheese pizza bagel, and she got the Gruesome Twosome. Will we drive from Montgomery tomorrow for more? Yes!!
? ? welcome to Bad Guy Bagels! Whether you're craving a classic bagel and schmear or something more adventurous like their signature sandwiches, this is your new go-to spot. ?
? Dive into the morning with their diverse menu that promises something for every taste—ranging from savory delights to sweet treats. Don't miss out on their coffee selections, which are perfectly brewed to kickstart your day. ☕️ ?
? Drop by Bad Guy Bagels to experience the freshness and love baked into each bite. And who knows? You might just find your new favorite breakfast spot!
Atmosphere: 5
Food: 5
Service: 5
Nice little place, very kind staff and great food
Atmosphere: 5
Food: 5
Service: 5
This is the new spot! Delicious food and two arcade games that don't require $$ to keep the kiddo occupied. Definitely will be back!
Atmosphere: 5
Food: 5
Service: 5
Great bagel shop. I just got the gruesome twosome, and it was great. Bagels are chewy and definitely seemed fresh / made morning of. Nice job.
Atmosphere: 3
Food: 5
Service: 5
very good food will definitely be back soon
Love this gem!
Atmosphere: 5
Food: 5
Service: 5
This place is amazing!!! I got the Taylor pork roll with no sauce and added scallion cream cheese and a hash brown and it was 10/10. My husband got the bee sting which he also said was very good. Next time we are in Geneva we will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Really cool place. I had the Club on the Everything Bagel. It was delicious. Will definitely go back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Excellent breakfast spot, happy to have found it! First time I went, I ordered the Inferno. This morning, the Bee Sting. Both great bagel sandwiches. ?
Atmosphere: 5
Food: 5
Service: 5
First time at Bad Guy Bagels. I had ordered a catering bagel tray, cream cheese, and a container of coffee for my work colleagues. When I arrived, the employee told me another staff was stuck in traffic and my order was not completely ready and she profusely apologized. She got my bagel tray ready within a couple of minutes and helped me carry my order out to my car. I was very appreciative and I appreciated how she went out of her way to get my order pick up very timely. The bagels are delicious and love the way that they can be cut in quarters. Will definitely be back! Great customer service and fresh bagels!
Atmosphere: 5
Food: 5
Service: 5
Joe and his wife run a great little spot with some of the best bagels around. The bagels are always fresh, and the atmosphere is laid-back and friendly. It feels like you're grabbing breakfast at a friend's place. A go-to for anyone who loves a good bagel and a welcoming vibe!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bagel w Shmear
The staff is super friendly and makes you feel right at home. This place is a must-visit. Highly recommend!
12/10! 2 thumbs up! I loved everything about this place from the workers to the grub can’t speak enough good about it. ??
Atmosphere: 5
Food: 5
Service: 5
Loading...