Kilwins Ice Cream - Chocolate - Fudge

The workers all 2 of them were giving dirty looks the second I walked in , and the girl went over and whispered to the coworker and both looked at me and my friend then we were extremely uncomfortable and we decided to leave and as we walked out they both laugh

2nd best Chocolate and ice cream compared to Godiva.

Eva was one of the nicest workers ever, her costumer service was excellent and shes such a kind young lady.

Large sign saying coffee available…was not. Employees not controlling line so I waited a long time for nothing. Leadership needed.

The salted caramel hot chocolate is hands down the best hot chocolate I’ve ever had in my life. we went 4 days in a row

Visiting family from illinois to Lake Geneva Wis. Great staff. Awesome, very friendly, and ice cream is yummy. Definitely recommend the place visiting or family outings etc. 5 stars 🌟

Closes at 9pm on a Friday night

Awesome service. The prices a a bit high, but I come for the employees and delicious. Kaitlyn and Andrea are hysterical and make each visit so much fun. I was surprised when they told me they didn’t own it!!

Atmosphere: 5

Food: 5

Service: 5

We visited Kilwin's during the early evening on a Sunday. We were happily greeted upon arrival and the staff were cleaning during their downtime, which is always something nice to see! The chocolate and ice cream were great. I also love the old fashioned ice cream shop vibes. Lots of variety, and lots of options for dessert! We will be visiting again!

Atmosphere: 5

Food: 5

Service: 5

Awesome service. The prices a a bit high, but I come for the employees and delicious. Kaitlyn and Andrea are hysterical and make each visit so much fun. I was surprised when they told me they didn’t own it!!

We loooove Kilwin’s!!! As a local Geneva resident who lives just a couple of blocks away, my family and I love coming here not just for the ice cream and treats, but the amazing friendly service. Andrea is such a delight and makes us feel like family. She even knows my kids’ favorite ice cream flavors. She is a big reason why my kids beg to go to Kilwin’s almost every day. So lucky to have Kilwin’s in the neighborhood!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Waffle Cone Waffle Bowl, Kilwins Original Recipe Hand-Packed Ice Cream Quart, Sprinkled Chocolate Krispie

Amazing customer service!!!! Highly recommend!

We love Kilwins in downtown Geneva. The staff is very welcoming and friendly and ready to assist you! We love the ice cream, fudge and chocolates! The store is super clean, including the bathrooms. The patio is cozy and inviting! We like to sit out and enjoy the views of 3rd Street. We highly recommend Kilwins and will continue to visit!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Kilwins Original Recipe Hand-Packed Ice Cream Quart

Kilwins is such a quaint little place. It is super clean and the friendliest staff I have ever encountered. Their coconut ice cream is to die for.

Atmosphere: 5

Food: 5

Service: 5

First time trying their ice cream! Portions are huge!!

Atmosphere: 5

Food: 5

Service: 5