Amazing service. I love going to Subway in Genoa. Great service with a smile. I recommend anybody that wants to eat healthy. Go to Subway in Genoa.Thank you for the awesome service ?♥️
Atmosphere: 5
Food: 5
Service: 5
Amy
They barely put any meat of my sandwhich I thought it was just the once so I went back. Again barely anything on my sandwich. It tastes like bread only . I won't be going to this location unless I am desperate also they don't take
Atmosphere: 5
Food: 3
Service: 4
Jordan Manier
Went there hungry and ordered a sub and tried using my new debit card that works everywhere, there machine wasn’t working to take card and I just deposited all my money into my account he asked if I have cash I said no and I’m not paying a fee to use the atm so I left hungry and that perfectly good food went to waste. I couldn’t understand the cashier I will never go back there u till they get there stuff fixed and somebody that u can understand!
Atmosphere: 1
Food: 1
Service: 1
l roy
Skimpy on all the toppings , asked for a soup and they took a pre made cup from the freezer and put in the microwave. Paid $19 for a meal . Never going back to Subway
Kenneth Van Hoosier
Typical cheap franchisee. Doesn't participate in most of the company promotions. Doesn't accept company coupons. Doesn't accept company gift cards. Doesn't participate in any of the deals the company promotes or advertises. The regular pricing for sandwiches at this locations are much higher than the normal/standard pricing. The franchisee also doesn't follow the exact Subway sandwich plans set by the corporate office. This locations "skimps" on ingredients and puts much less than what the manual calls for.Don't waste your money with a greedy franchisee. I'd rather see this location (and many of the other locations in the area) permanently close than continue ripping people off by not participating in advertised company promotions and skimping on ingredients/product.
Atmosphere: 1
Food: 1
Service: 1
Maria Gasca
I came at 8:29 and they said they were closed . Then let me in and we’re rude about taking my order
Evita Bayliff
When they charge you the original price vs honoring their sandwich of the day special. When I asked them about it after I got my receipt they said ohh I am sorry. Whats the purposes of promotion sandwiches of the day if you are charging the original price. RIP OFF
Margaret T.
Short on fixings worst sandwich ever going back to Jimmy Johns
Chris G
This is a typical Subway sandwich shop with the normal menu. I stopped there to get some sandwiches to take home for lunch. Quality of the sandwiches was very good and I will be going back again.
Atmosphere: 3
Food: 4
Service: 4
Jill Miller
Recently I noticed they are cutting back the amount of meat and veggies they are placing on the sandwich. A 12in should have 8 folded slices of meat, this is not happening. Going to a different location due to this.
Nice enough staff and the building is pretty clean but they don’t accept ANY coupons. That’s not even the worst of it though. Ever since the new management took over about 5 to 6 years ago, the amount of veggies they decide to put on a sandwich is incredibly scarce. I’m vegan so I just have all veggies on my sandwich so it sucks that they have an annoying tendency to add a pinch of each vegetable on it. Like really? So I’m paying for an 8 dollar sandwich with no meat and no cheese and barley any vegetables either? Even when I say “add extra” they still put on the smallest amount possible. It’s quite irritating.
Johnny Catalano
Went there at 8 40 says there open til 9 yet they lock there doors early
D W
Ordered $34 worth of food to come home and one of the sandwiches has a long hair in it. Considering the price to eat there and the quality of the food we will not be returning.
DeKalb Gal
No Subway in DeKalb, IL honors any coupon or promotion ever. It's called "customer appreciation" but looks like in India it doesn't exist. So I take my money to other business. This is how it works: I go and spend my money, over and over again, but one day you charge me only 50% just to say "Thank you!" like Pizza Hut, Burger King, McDonald's, etc. Not in any Subway in DeKalb, IL, they're too greedy to give you a brake and that's why my family didn't go to any DeKalb Subway for more than 3 years.
Amazing service. I love going to Subway in Genoa. Great service with a smile. I recommend anybody that wants to eat healthy. Go to Subway in Genoa.Thank you for the awesome service ?♥️
Atmosphere: 5
Food: 5
Service: 5
They barely put any meat of my sandwhich I thought it was just the once so I went back. Again barely anything on my sandwich. It tastes like bread only . I won't be going to this location unless I am desperate also they don't take
Atmosphere: 5
Food: 3
Service: 4
Went there hungry and ordered a sub and tried using my new debit card that works everywhere, there machine wasn’t working to take card and I just deposited all my money into my account he asked if I have cash I said no and I’m not paying a fee to use the atm so I left hungry and that perfectly good food went to waste. I couldn’t understand the cashier I will never go back there u till they get there stuff fixed and somebody that u can understand!
Atmosphere: 1
Food: 1
Service: 1
Skimpy on all the toppings , asked for a soup and they took a pre made cup from the freezer and put in the microwave. Paid $19 for a meal . Never going back to Subway
Typical cheap franchisee. Doesn't participate in most of the company promotions. Doesn't accept company coupons. Doesn't accept company gift cards. Doesn't participate in any of the deals the company promotes or advertises. The regular pricing for sandwiches at this locations are much higher than the normal/standard pricing. The franchisee also doesn't follow the exact Subway sandwich plans set by the corporate office. This locations "skimps" on ingredients and puts much less than what the manual calls for.Don't waste your money with a greedy franchisee. I'd rather see this location (and many of the other locations in the area) permanently close than continue ripping people off by not participating in advertised company promotions and skimping on ingredients/product.
Atmosphere: 1
Food: 1
Service: 1
I came at 8:29 and they said they were closed . Then let me in and we’re rude about taking my order
When they charge you the original price vs honoring their sandwich of the day special. When I asked them about it after I got my receipt they said ohh I am sorry. Whats the purposes of promotion sandwiches of the day if you are charging the original price. RIP OFF
Short on fixings worst sandwich ever going back to Jimmy Johns
This is a typical Subway sandwich shop with the normal menu. I stopped there to get some sandwiches to take home for lunch. Quality of the sandwiches was very good and I will be going back again.
Atmosphere: 3
Food: 4
Service: 4
Recently I noticed they are cutting back the amount of meat and veggies they are placing on the sandwich. A 12in should have 8 folded slices of meat, this is not happening. Going to a different location due to this.
Restaurantji Recommends
Nice enough staff and the building is pretty clean but they don’t accept ANY coupons. That’s not even the worst of it though. Ever since the new management took over about 5 to 6 years ago, the amount of veggies they decide to put on a sandwich is incredibly scarce. I’m vegan so I just have all veggies on my sandwich so it sucks that they have an annoying tendency to add a pinch of each vegetable on it. Like really? So I’m paying for an 8 dollar sandwich with no meat and no cheese and barley any vegetables either? Even when I say “add extra” they still put on the smallest amount possible. It’s quite irritating.
Went there at 8 40 says there open til 9 yet they lock there doors early
Ordered $34 worth of food to come home and one of the sandwiches has a long hair in it. Considering the price to eat there and the quality of the food we will not be returning.
No Subway in DeKalb, IL honors any coupon or promotion ever. It's called "customer appreciation" but looks like in India it doesn't exist. So I take my money to other business. This is how it works: I go and spend my money, over and over again, but one day you charge me only 50% just to say "Thank you!" like Pizza Hut, Burger King, McDonald's, etc. Not in any Subway in DeKalb, IL, they're too greedy to give you a brake and that's why my family didn't go to any DeKalb Subway for more than 3 years.
Atmosphere: 1
Food: 5
Service: 1
It's a Subway nothing changes about subway