Very tasty sushi and nice price. Good service and friendly waiters. The only thing that bugs me is that the fish is not cold.
Atmosphere: 4
Food: 4
Service: 5
zena safar
First time being in this place, the food it’s below expectations, wasn’t something to go back for. The service were very fast, but the atmosphere of the place that we didn’t like the most all waiters were on top of our head we didn’t feel very comfortable eating or sitting for a long time
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Avocado, All You Can Eat Sushi, Angry Dragon Roll, Miso Soup, Shrimp Tempura
N W
Bad management. The "all you can eat" concept is fair all around. The options are fair too. Although my spouse was not partaking in the "all you can eat", she was treated as if she was. She ordered food, did not like it and was refused any compensation. Very disappointed with the mangers' lack of care, for the restaurant and her staff.
Food: 2
Service: 1
young choi
Not a sushi restaurant I am used to. Everything was off from what a sushi restaurant should be.
Atmosphere: 2
Food: 1
Service: 3
Christopher Moran
This REALLY BOTHERS me. My family and I order from Hokkai all the time, we have been coming here loyally since they opened years ago. Like we usually do, we put in a rather large order and I came to pick it up. It’s Sunday at 5:30, so I’m not necessarily dressed for success but not scrubbing it… Either the manager or owner was finishing up his cigarette at the front door when I walked up. He walked right past me as I waited and walked straight into the back. You should’ve seen the look I got from the staff when I walked in there. I now understand how they treat Uber Eats drivers and the like because they gave me a look as if I was lower than human. My takeout order…I could clearly read the receipt…set directly in plain sight of my eyes for five minutes while nobody acknowledged my presence within 5 feet of my existence. Wait, correction…they did acknowledge my existence and then never acknowledge me again. It was bizarre. Once I finally opened my mouth to bring my presence to their attention I had to let them know that I am not a food service driver, I’m a long time loyal customer and if this is the way you treat the service people that support your business, I’m not sure I can give you my business anymore. What a shame, because I’ve recommended your sushi to so many.
Atmosphere: 1
Food: 5
Service: 1
Patma
I wish i could give zero.
Service: 1
Chaitanya Boddu
Solid all you can eat sushi spot in the suburbs. Not a ton of variety but everything we ordered tasted good. One thing is that the website has the incorrect price listed for the all you can eat. It is now 29.99 for dinner 3-9:30pm. Highly recommend the crab Rangoon appetizer and the volcano roll.
Atmosphere: 5
Food: 4
Service: 5
Nourah Khandaker
I’ve never experienced such blatant discrimination and appalling customer service in my life. Hokkai Sushi is a disgrace to the hospitality industry. From the moment we walked in, the treatment we received was utterly shocking and unacceptable.
It was clear that we were being judged and treated differently based on our ethnicity. The staff were dismissive, rude, and outright racist. Meanwhile, the white customers seated next to us were treated with kindness and respect, receiving attentive service that we were deliberately denied. It was disgusting to witness.
The server blatantly lied to us, saying drinks were included, only to charge us for them later. When we brought this up with the manager, her response was beyond rude. She condescendingly told us we should have known their policy since they’ve been open for 10 years. This is laughable—how would we know that if it was not communicated? Instead of resolving the issue, she refused to take any responsibility and still charged us.
Throughout the meal, we endured stares, dirty looks, and a general sense of hostility. The food was practically thrown at us as if we were unwelcome intruders rather than paying customers. Speaking of the food—don’t bother. The sushi was mediocre at best, definitely not worth the premium prices or the blatant disrespect.
This wasn’t just bad service; this was targeted discrimination. If you value your dignity, money, or taste buds, avoid Hokkai Sushi at all costs. Their behavior is unacceptable, and no one should support a business that thrives on racism and hate.
brenda plock
I love an attentive server but the servers here hover I hadn't even finished chewing my sushi when she came along, several times, then swooped the plate out from under me. This is an all you can eat and they watch as though you will try to take the sushi, I swear! Nah I won't go back 29.99 per person but if you don't eat what is on your plate you are charged for it. Not a comfortable feeling at all.... Yes sushi was fresh and very good but didn't enjoy the concept.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Fried Scallops, All You Can Eat Sushi, Roll, Miso Soup
Nasrin Gilani yahyavi
The worst restaurant, the salmon smelled bad, my sister and I vomited, I do not recommend it
One of the baddest sushi that I eat in my life, The Solomon was not fresh and was very stinky”, if I had the choice to give The restaurant non-star definitely, I will give non-star
Food: 1
Steven Usedom
Pretty good overall. The service was very good.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: All You Can Eat Sushi
John Paczesny
Be all you can eat lunch for $20 is pretty good
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: All You Can Eat Sushi, Roll
Paul Titterington
Wonderful sushi. I like the eel. All you can eat. Service was great too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All You Can Eat Sushi
stranger nolan
My boy li Jun is an amazing chef at this place I love him a lot, he makes the best special sauce at Hokai, and the service is always immaculate. They are so amazingly nice here, and are entertaining to their customers, I have never got sick from the beautiful sushi. I also am feeling cherished and privileged after my lunches and dinners. Although, I may request not to have the kiddie chopsticks while I eat, as I am a privileged gentleman.
Very tasty sushi and nice price. Good service and friendly waiters. The only thing that bugs me is that the fish is not cold.
Atmosphere: 4
Food: 4
Service: 5
First time being in this place, the food it’s below expectations, wasn’t something to go back for. The service were very fast, but the atmosphere of the place that we didn’t like the most all waiters were on top of our head we didn’t feel very comfortable eating or sitting for a long time
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Avocado, All You Can Eat Sushi, Angry Dragon Roll, Miso Soup, Shrimp Tempura
Bad management. The "all you can eat" concept is fair all around. The options are fair too. Although my spouse was not partaking in the "all you can eat", she was treated as if she was. She ordered food, did not like it and was refused any compensation. Very disappointed with the mangers' lack of care, for the restaurant and her staff.
Food: 2
Service: 1
Not a sushi restaurant I am used to. Everything was off from what a sushi restaurant should be.
Atmosphere: 2
Food: 1
Service: 3
This REALLY BOTHERS me. My family and I order from Hokkai all the time, we have been coming here loyally since they opened years ago. Like we usually do, we put in a rather large order and I came to pick it up. It’s Sunday at 5:30, so I’m not necessarily dressed for success but not scrubbing it… Either the manager or owner was finishing up his cigarette at the front door when I walked up. He walked right past me as I waited and walked straight into the back. You should’ve seen the look I got from the staff when I walked in there. I now understand how they treat Uber Eats drivers and the like because they gave me a look as if I was lower than human. My takeout order…I could clearly read the receipt…set directly in plain sight of my eyes for five minutes while nobody acknowledged my presence within 5 feet of my existence. Wait, correction…they did acknowledge my existence and then never acknowledge me again. It was bizarre. Once I finally opened my mouth to bring my presence to their attention I had to let them know that I am not a food service driver, I’m a long time loyal customer and if this is the way you treat the service people that support your business, I’m not sure I can give you my business anymore. What a shame, because I’ve recommended your sushi to so many.
Atmosphere: 1
Food: 5
Service: 1
I wish i could give zero.
Service: 1
Solid all you can eat sushi spot in the suburbs. Not a ton of variety but everything we ordered tasted good. One thing is that the website has the incorrect price listed for the all you can eat. It is now 29.99 for dinner 3-9:30pm. Highly recommend the crab Rangoon appetizer and the volcano roll.
Atmosphere: 5
Food: 4
Service: 5
I’ve never experienced such blatant discrimination and appalling customer service in my life. Hokkai Sushi is a disgrace to the hospitality industry. From the moment we walked in, the treatment we received was utterly shocking and unacceptable.
It was clear that we were being judged and treated differently based on our ethnicity. The staff were dismissive, rude, and outright racist. Meanwhile, the white customers seated next to us were treated with kindness and respect, receiving attentive service that we were deliberately denied. It was disgusting to witness.
The server blatantly lied to us, saying drinks were included, only to charge us for them later. When we brought this up with the manager, her response was beyond rude. She condescendingly told us we should have known their policy since they’ve been open for 10 years. This is laughable—how would we know that if it was not communicated? Instead of resolving the issue, she refused to take any responsibility and still charged us.
Throughout the meal, we endured stares, dirty looks, and a general sense of hostility. The food was practically thrown at us as if we were unwelcome intruders rather than paying customers. Speaking of the food—don’t bother. The sushi was mediocre at best, definitely not worth the premium prices or the blatant disrespect.
This wasn’t just bad service; this was targeted discrimination. If you value your dignity, money, or taste buds, avoid Hokkai Sushi at all costs. Their behavior is unacceptable, and no one should support a business that thrives on racism and hate.
I love an attentive server but the servers here hover
I hadn't even finished chewing my sushi when she came along, several times, then swooped the plate out from under me. This is an all you can eat and they watch as though you will try to take the sushi, I swear!
Nah I won't go back
29.99 per person but if you don't eat what is on your plate you are charged for it.
Not a comfortable feeling at all....
Yes sushi was fresh and very good but didn't enjoy the concept.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Fried Scallops, All You Can Eat Sushi, Roll, Miso Soup
The worst restaurant, the salmon smelled bad, my sister and I vomited, I do not recommend it
Food: 1
Restaurantji Recommends
One of the baddest sushi that I eat in my life, The Solomon was not fresh and was very stinky”, if I had the choice to give The restaurant non-star definitely, I will give non-star
Food: 1
Pretty good overall. The service was very good.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: All You Can Eat Sushi
Be all you can eat lunch for $20 is pretty good
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: All You Can Eat Sushi, Roll
Wonderful sushi. I like the eel. All you can eat. Service was great too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All You Can Eat Sushi
My boy li Jun is an amazing chef at this place I love him a lot, he makes the best special sauce at Hokai, and the service is always immaculate. They are so amazingly nice here, and are entertaining to their customers, I have never got sick from the beautiful sushi. I also am feeling cherished and privileged after my lunches and dinners. Although, I may request not to have the kiddie chopsticks while I eat, as I am a privileged gentleman.
Kid-friendliness: They like kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna, All You Can Eat Sushi
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