Papa Saverio's Pizzeria Glen Ellyn

I challenge the owner to try the food they serve here… About a year or so ago I picked up a “chicken parm sandwich” and I got 2 chicken tenders with some cheese on bread. So today I ordered the fried chicken meal, assuming that it’s very hard to mess up fried chicken. Well I was wrong. Apparently all you have to do is what they do… On top of that I got hot disgusting coleslaw that was inedible.. Thank goodness for the side salad or I’d have pick up more food… Sorry Papa I’m all for small businesses, but not ones that don’t even try or care…. Never again.

We've been ordering pizza here for the last 8 years. I can honestly say, their quality in ingredients have not gone down. The pizza is always superb and well cooked. We always order the sausage pizza.
I've never had an issue with their service.

Atmosphere: 5

Food: 5

Service: 5

We placed a $100 online order at 2 o’clock for a 5 o’clock pick up. When we showed up at 5 o’clock, they told us it would be two minutes. At 5:10 I inquired and they said it’ll be 20 minutes. They had never even put the pizzas in until after I arrived. Why tell me two minutes if you know that’s not true? The pizza was not ready until 5:40. When they brought out the pizza, they weren’t even sure if they were giving us the right pizzas. They didn’t even thank me or apologize for the 40-minute delay. There are way too many pizza places to choose from, many of which are way better than their pizza. I’ll never order from them again. Overall just a bad experience.

Atmosphere: 1

Food: 2

Service: 1

Add a charge for using my account...now I see they have blocked me from from ordering from them good food but don't understand why it's a card charge

Great spot for a slice

Food: 5

tl;dr great food, but limit your order to 1 pizza if you don't want to be on the hook for their errors.

Ordered 3 pizzas for a group bc this place was 7min away from our starting point (church) & 8mi (20min) from our destination (home). Claimed it'd be 30min until ready for pickup. Called 30min later bc I assumed 30min was unrealistic. Waited on hold for 9min. No answer. Drove the 7min and pizzas were ready, but 2/3 were wrong (thin crust instead of deep dish). The options offered were to take the wrong pizzas and trust that they'd reimburse me later for an unknown amount (they literally had no idea at the time what the difference in price would be), or let the correct pizza get cold & old while waiting another 40min for them to make the other two correctly; postponing dinner for the whole group and literally leaving them out in the cold. Wound up just buying the wrong pizzas AND having to come back for the right pizzas, but then wouldn't accept the in-person cash purchase of wrong pizzas as a walk-in order for a free 2L. Customers shouldn't have to pay MORE (time, gas, $41), or be nickeled & dimed, for the restaurant's mistakes. 3 stars because the food WAS great.

Atmosphere: 1

Food: 5

Service: 1

I've been ordering from Papa Saverio's for well over 15 years and this location specifically for the last 4. The owner is nice enough, however he's literally the only one working at most times. I know this because he told me over the phone once when there was a coupon discrepancy the call service they use couldn't figure out so they put me through to him. This is how I found out there are no delivery drivers for this pizza place and so they use doordash or any other 3rd party service. I called and placed an order tonight for one pizza. Because it was late the answering service was turned off and he answered. He told me the delivery would be the last of the night for the driver and that it would be delivered within 45 minutes. I was charged $25. The pizza never showed up. One of two things happened. Either he didn't make the pizza and just took my money, or he made it, gave it to the doordasher and they took it home as a little reward for a hard day's work. Either way, you have earned this one star review and I'll be disputing this charge with my bank and getting my money back. I'll never order again and it stinks because I have the 12 coupons for half off a pizza.

Atmosphere: 1

Food: 3

Service: 1

I really like their pizza and the price is really low

Atmosphere: 3

Food: 5

Service: 5

Juan is a great man, he waited on us. He prepared the food as well as range us out.
Will be back!!!!!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: French Fries

I called the restaurant to order delivery at 5:05 pm. They took my order and said it would be delivered in an hour. I got a text from doordash that it would be delivered at 6:39 pm. I did not order thru Doordash. It was delivered at 6:42 pm. I tried to call Papa Saverios twice and sat on hold for 15 minutes each time before they hung up on me both times. The pizza was cold. I've been ordering from them for a decade. The service is usually slow, but this was ridiculous. I'm done.

Atmosphere: 2

Food: 1

Service: 1

Juan is in there working every day makes the best pizza 🍕 💪

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pan Cheese Pizza, French Fries

Juan was really nice very welcoming this was my first time ordering from here and I will definitely be back. Very reasonable on the price and the pizza was fresh and amazing

Atmosphere: 5

Food: 5

Service: 5

This place is my go to for pizza? JuAn Clemente is the greatest employee and deserves a raise! I visit this spot randomly at all days, all different hours, and holidays and he is always there with exceptional service! The pizza Delicious and premade! Plus it's a shanty! I feel welcomed and also personal as it is not overly crowded with other customers. The pizza place you will fall in n love with indeed

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pan Cheese Pizza

Rude employees gave my food away and refused to remake it. Would not offer an explanation as to why. Do not trust this location!

Atmosphere: 1

Food: 1

Service: 1

This place has on two different occasions ignored my online order and often people are not around when I go into the store. Service has seriously declined over the last few years. I will not order or buy pizza from here.

Atmosphere: 1

Food: 4

Service: 1