This was my first time going to this Starbucks at 395 S Bolingbrook #11790. The cashier seemed indifferent when taking our order. She didn’t ask for a name. Just took our order we waited over 20 minutes and simply ordered sandwiches that are already made premade it’s just a matter of heating them up. My husband went to check on the food after 15 minutes and was told it wasn’t ready. I then went to check after an additional 10 minutes and they said my food order would take long due to the preparation amount. Yeah, ok because it is made from scratch- lol.
She reassured me that she would check on it after a few minutes there was no follow up. I just asked for a refund the manager (Destiny) came out of the back in shock saying it was ready. Wasn’t apologetic but indifferent.
I’m disappointed that there was no apology nor way to rectify the issue. I just simply went there to waste my time.
Chestaye Harris
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Lil Peepa
Barista named B . Realized at the window I Lost my card. What a crappy day! Sweet girl gives me my drink anyway. She cares about her customers. Super awesome. Thanks again.
Food: 5
Service: 5
joyce vanbibber
Fast service
Atmosphere: 5
Food: 5
Service: 5
julian kay
Everything was excellent, they are just way cheap with their straws !!!!
Atmosphere: 5
Food: 5
Service: 5
Tom OConnell
Very pleasant staff that made the drinks perfectly. Had the Paradise Drink and Brown Sugar Shaken Expresso.
Atmosphere: 5
Food: 5
Service: 5
Brian Keeley
I am a Dunkin fan but I like this particular Starbucks, I usually go through the drive though,the girls are friendly,the coffee and pastries are great.
Marvin Wayne Brunson
Fantastic Lemon ? Pound Cake and Coffee ☕️ ?
Atmosphere: 5
Food: 5
Service: 5
Michael
Apr 13th, 2024Great service, nice and friendly employeesMy espresso tasted great. Thank you much
Leanne specifically was very helpful very attentive and even though it was her job to do so it didn't look like she was at work.She looked as if she was genuinely enjoying what she was doing. I just stopped in to get out of the cold and wait for a ride which ultimately didn't even end up coming. Leanne was a welcome and refreshing breath of fresh air. She improved my experience immensely by offering me pastries, which I didn't even consider having given my pensive State: it being below freezing actually below 0 fahrenheit.It was an awesome experience thanks to Leanne.If I was less shy, I might have asked her out. But bothering genuine, beautiful, and kind souls at work just seems wrong (and weird if not initiated by them).I digress. Nutshell: 5 Stars, Leanne = Awesome, ??.
Dietary restrictions: I have a nut allergy as I am allergic to both peanuts and tree nuts. Leanne specifically was not only very mindful of my allergy but went out of her way to make sure that none of the things that I ended up taking home with me would have any of the things allergic to in them.
Food: 4
Service: 5
Recommended dishes: Birthday Cake Pop
Mariana “Luna” Saa
Ethan make my experience very good, I always go to this Starbucks and I get a good service but today was beyond!! Thanks
Atmosphere: 5
Food: 5
Service: 5
Kim Otzelberger
Inviting, Friendly, and Efficient Starbucks location.I've stopped at this Starbucks a few times on my way to work;(that Carmel Brulee Latte gets me every time.) and the staff have been incredibly kind and beyond efficient every single time. The food always tastes amazing, the service is quick, and even the atmosphere inside of the restaurant is welcoming. Thank you to all of the amazing individuals that keep this Starbucks running as smoothly as it does!
Atmosphere: 5
Food: 5
Service: 5
Ronald Rosz
Asked for a 2-shot with soy. No soy the first time, but was given a cup of soy milk to add.
Excellent service
Atmosphere: 5
Food: 5
Service: 5
This was my first time going to this Starbucks at 395 S Bolingbrook #11790. The cashier seemed indifferent when taking our order. She didn’t ask for a name. Just took our order we waited over 20 minutes and simply ordered sandwiches that are already made premade it’s just a matter of heating them up. My husband went to check on the food after 15 minutes and was told it wasn’t ready. I then went to check after an additional 10 minutes and they said my food order would take long due to the preparation amount. Yeah, ok because it is made from scratch- lol.
She reassured me that she would check on it after a few minutes there was no follow up. I just asked for a refund the manager (Destiny) came out of the back in shock saying it was ready.
Wasn’t apologetic but indifferent.
I’m disappointed that there was no apology nor way to rectify the issue. I just simply went there to waste my time.
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Barista named B .
Realized at the window I Lost my card. What a crappy day! Sweet girl gives me my drink anyway. She cares about her customers. Super awesome. Thanks again.
Food: 5
Service: 5
Fast service
Atmosphere: 5
Food: 5
Service: 5
Everything was excellent, they are just way cheap with their straws !!!!
Atmosphere: 5
Food: 5
Service: 5
Very pleasant staff that made the drinks perfectly. Had the Paradise Drink and Brown Sugar Shaken Expresso.
Atmosphere: 5
Food: 5
Service: 5
I am a Dunkin fan but I like this particular Starbucks, I usually go through the drive though,the girls are friendly,the coffee and pastries are great.
Fantastic Lemon ? Pound Cake and Coffee ☕️ ?
Atmosphere: 5
Food: 5
Service: 5
Apr 13th, 2024Great service, nice and friendly employeesMy espresso tasted great. Thank you much
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Such rude employees horrible attitude
Leanne specifically was very helpful very attentive and even though it was her job to do so it didn't look like she was at work.She looked as if she was genuinely enjoying what she was doing. I just stopped in to get out of the cold and wait for a ride which ultimately didn't even end up coming. Leanne was a welcome and refreshing breath of fresh air. She improved my experience immensely by offering me pastries, which I didn't even consider having given my pensive State: it being below freezing actually below 0 fahrenheit.It was an awesome experience thanks to Leanne.If I was less shy, I might have asked her out. But bothering genuine, beautiful, and kind souls at work just seems wrong (and weird if not initiated by them).I digress. Nutshell: 5 Stars, Leanne = Awesome, ??.
Dietary restrictions: I have a nut allergy as I am allergic to both peanuts and tree nuts. Leanne specifically was not only very mindful of my allergy but went out of her way to make sure that none of the things that I ended up taking home with me would have any of the things allergic to in them.
Food: 4
Service: 5
Recommended dishes: Birthday Cake Pop
Ethan make my experience very good, I always go to this Starbucks and I get a good service but today was beyond!! Thanks
Atmosphere: 5
Food: 5
Service: 5
Inviting, Friendly, and Efficient Starbucks location.I've stopped at this Starbucks a few times on my way to work;(that Carmel Brulee Latte gets me every time.) and the staff have been incredibly kind and beyond efficient every single time. The food always tastes amazing, the service is quick, and even the atmosphere inside of the restaurant is welcoming. Thank you to all of the amazing individuals that keep this Starbucks running as smoothly as it does!
Atmosphere: 5
Food: 5
Service: 5
Asked for a 2-shot with soy. No soy the first time, but was given a cup of soy milk to add.
Atmosphere: 4
Service: 3
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