The young Hispanic male with the black earring is completely rude and has no idea of what customer service is. I would recommend going anywhere but here if you want a half decent level of service.
Doug W
The young Hispanic male with the black earring is completely rude and has no idea of what customer service is. I would recommend going anywhere but here if you want a half decent level of service.
Kamal Khatwani
This location always screws up cake orders! Triple check your order. They called me three times to verify the order and still messed up!
Kamal Khatwani
This location always screws up cake orders!
Monica A.
Very rude. They clearly have no experi now customer service. Don’t waste your money on people who don’t treat customers right.
CHRIS WENDORF
COFFEE!
Mary M
Very rude. They clearly have no experi now customer service. Don't waste your money on people who don't treat customers right.
Daniel V
Rudest customer service I've ever experienced. Maybe because she was young or very stupid or could've been having a bad day but horrible attitude. Screwed up my order and then blamed me for it when I was very clear in the first place. We're talking a flavor of ice cream not blue prints for Daley center.
Daniel Vozovoi
Rudest customer service I've ever experienced. Maybe because she was young or very stupid or could've been having a bad day but horrible attitude. Screwed up my order and then blamed me for it when I was very clear in the first place. We're talking a flavor of ice cream not blue prints for Daley center.
When you walk in to a Baskin Robbins, you are hoping for a nicely kept and clean store, friendly and efficient service and above all, good ice cream at reasonable cost. When you walk in to this Baskin Robbins that is located in the Gateway Center on the northwest corner of Waukegan Rd. and Lake Ave., that is exactly what you will find. This Baskin Robbins also has soft serve ice cream, if that is what you like. And, it has a drive-thru which can work out well, if you are in a hurry. We actually went with the Oreo layered sundae which was quite tasty.
Mike Kruger
This is a Dunkin Donuts / Baskin Robbins combination in a strip mall. If you been to other ones, you've been here. One difference is they have a balloon animal artist on some Saturday mornings -- nice for the kids.
Taso Kokkinias
Small place but the love is definitely there. People are friendly and is a great place to just sit down and drink coffee or eat some ice cream!
Z Bicyclist
This is a Dunkin Donuts / Baskin Robbins combination in a strip mall. If you been to other ones, you've been here. One difference is they have a balloon animal artist on some Saturday mornings -- nice for the kids.
good place
The young Hispanic male with the black earring is completely rude and has no idea of what customer service is. I would recommend going anywhere but here if you want a half decent level of service.
The young Hispanic male with the black earring is completely rude and has no idea of what customer service is. I would recommend going anywhere but here if you want a half decent level of service.
This location always screws up cake orders! Triple check your order. They called me three times to verify the order and still messed up!
This location always screws up cake orders!
Very rude. They clearly have no experi now customer service. Don’t waste your money on people who don’t treat customers right.
COFFEE!
Very rude. They clearly have no experi now customer service. Don't waste your money on people who don't treat customers right.
Rudest customer service I've ever experienced. Maybe because she was young or very stupid or could've been having a bad day but horrible attitude. Screwed up my order and then blamed me for it when I was very clear in the first place. We're talking a flavor of ice cream not blue prints for Daley center.
Rudest customer service I've ever experienced. Maybe because she was young or very stupid or could've been having a bad day but horrible attitude. Screwed up my order and then blamed me for it when I was very clear in the first place. We're talking a flavor of ice cream not blue prints for Daley center.
Restaurantji Recommends
Overall good experience.
When you walk in to a Baskin Robbins, you are hoping for a nicely kept and clean store, friendly and efficient service and above all, good ice cream at reasonable cost. When you walk in to this Baskin Robbins that is located in the Gateway Center on the northwest corner of Waukegan Rd. and Lake Ave., that is exactly what you will find. This Baskin Robbins also has soft serve ice cream, if that is what you like. And, it has a drive-thru which can work out well, if you are in a hurry. We actually went with the Oreo layered sundae which was quite tasty.
This is a Dunkin Donuts / Baskin Robbins combination in a strip mall. If you been to other ones, you've been here. One difference is they have a balloon animal artist on some Saturday mornings -- nice for the kids.
Small place but the love is definitely there. People are friendly and is a great place to just sit down and drink coffee or eat some ice cream!
This is a Dunkin Donuts / Baskin Robbins combination in a strip mall. If you been to other ones, you've been here. One difference is they have a balloon animal artist on some Saturday mornings -- nice for the kids.
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