Ice cream looks and tastes good. But the place is humid, kinda smells, looks and feels dirty, and the icecream is super soft, like melting soft, and not the good kind of melting soft. Also the lady who was putting icecream into my cone didn’t wear gloves, and her hand touched the ice cream in the bins and my ice cream. She was on her phone beforehand and didn’t wash her hands either.. Gagged internally. I still ate it. I didn’t spend $10 for nothing. Super disappointed in this place. If you want Ben n Jerry’s just get the ice cream from a grocery store that’s packaged. If you want ice cream in glenview go to the froyo place across the street, same prices, feels and probably is cleaner too.
Zara
On Wednesday, August 20th, we visited the Glen location for ice cream. Unfortunately, the experience was very disappointing. The place was not clean, ice cream scoops on their floor it was that dirty. Did I mention ice cream was overly sweet, and the milkshake tasted more like milk than an actual shake.
To make matters worse, the staff member on duty came out of the bathroom with her shirt not properly fixed. She was arrogant, dismissive, and showed very poor customer service. She was also the only one working at the time, which made the experience even more frustrating.
It’s very unfortunate, but we will not be returning.
Josh Padrid
Cookie Cookie Sundae w/ ice cream flavors Americone Dream + Milk & Cookie was da bomb!!! 11/10 would eat again. Thank you!!!
Andrea M.
Delicious ice cream. Very clean shop with outdoor seating available. Would recommend especially on hot days. All the B&J flavors are amazing. They offer different types of cones or cups. There can be long lines as the staff consisted of only one person when I visited. They were efficient but not so friendly which is ok. I think they need to have a second person working there. This ice cream shop is right next to the cinemas and there are plenty of restaurants around and shops as well. The one thing that I don't like is that ice cream cones are overpriced. as of June 2025 the price for 2 small icecream cones was 17USD 🤯
8.25 for a small sugar cone is mind blowing and it could be 9usd if you ask for the waffle cone.
Mark Fernando
This place is great and they have a lot of wacky flavors that you can try.
Ahmed Moten
Best ice cream in the United States
H B
Forever grateful for the founder of Ben & Jerry’s! Ben Cohen you are an amazing individual. I will forever support your business! 10 stars because you support what’s right!
Trevion 85
I went there for free cone day yesterday around 6pm. It was a big turnout, tons of people. I had to wait in line for a bit, but the line moved fast. When I got inside, the manager Vee was taking orders of ice cream & telling her employees to get so & so flavors. It seemed like a good system, and everyone was so friendly and polite. I got the Salted Caramel Blondie, which was super delicious, just the right sweetness & caramel blondie flavors. Thank you, Ben & Jerry's, for providing this day & thank you for the employees for your hard work and making it a memorable day!
Elena S
Formula is watery ice cream. Change was for the worse! Also, interior is falling apart
Melanie Nigliazzo
Closed over an hour early with no notice or even a paper on the door. Wasted 20 minutes driving there
The inside is very dirty. Tables have never been cleaned. Although I enjoy the ice cream, I did not sit down to eat it there.
Sameer Khan
Paid 14$ for a brownie “Sunday”. This was more like a brownie Monday. The guy didn’t even warm up the brownie, the price wasn’t on the menu, and he randomly put rainbow sprinkles on it without asking even though it wasn’t in any picture. Disgrace of a job, never coming back
Atmosphere: 5
Food: 1
Service: 1
Evan Pears
I work here, kind of...
Kiana if you see this you're awesome :
Atmosphere: 5
Food: 5
Service: 5
Doris Dadayan
Kids small scoop of ice cream is $8. Unbelievable. Banana split is $15. Absolutely insane prices, tables are dirty and there was no air conditioning on today at am excessive heat warning day. Never coming here again.
B K
The inside does not look like it has been cleaned for a few days. Ice cream all over everything (the chairs, floor, wall, and table). It was also $20 for a cup of ice cream with one topping and a single scoop cone very expensive.
Ice cream looks and tastes good. But the place is humid, kinda smells, looks and feels dirty, and the icecream is super soft, like melting soft, and not the good kind of melting soft. Also the lady who was putting icecream into my cone didn’t wear gloves, and her hand touched the ice cream in the bins and my ice cream. She was on her phone beforehand and didn’t wash her hands either.. Gagged internally. I still ate it. I didn’t spend $10 for nothing. Super disappointed in this place. If you want Ben n Jerry’s just get the ice cream from a grocery store that’s packaged. If you want ice cream in glenview go to the froyo place across the street, same prices, feels and probably is cleaner too.
On Wednesday, August 20th, we visited the Glen location for ice cream. Unfortunately, the experience was very disappointing. The place was not clean, ice cream scoops on their floor it was that dirty. Did I mention ice cream was overly sweet, and the milkshake tasted more like milk than an actual shake.
To make matters worse, the staff member on duty came out of the bathroom with her shirt not properly fixed. She was arrogant, dismissive, and showed very poor customer service. She was also the only one working at the time, which made the experience even more frustrating.
It’s very unfortunate, but we will not be returning.
Cookie Cookie Sundae w/ ice cream flavors Americone Dream + Milk & Cookie was da bomb!!!
11/10 would eat again. Thank you!!!
Delicious ice cream. Very clean shop with outdoor seating available.
Would recommend especially on hot days. All the B&J flavors are amazing. They offer different types of cones or cups. There can be long lines as the staff consisted of only one person when I visited. They were efficient but not so friendly which is ok. I think they need to have a second person working there.
This ice cream shop is right next to the cinemas and there are plenty of restaurants around and shops as well.
The one thing that I don't like is that ice cream cones are overpriced. as of June 2025 the price for 2 small icecream cones was 17USD 🤯
8.25 for a small sugar cone is mind blowing and it could be 9usd if you ask for the waffle cone.
This place is great and they have a lot of wacky flavors that you can try.
Best ice cream in the United States
Forever grateful for the founder of Ben & Jerry’s! Ben Cohen you are an amazing individual. I will forever support your business! 10 stars because you support what’s right!
I went there for free cone day yesterday around 6pm. It was a big turnout, tons of people. I had to wait in line for a bit, but the line moved fast. When I got inside, the manager Vee was taking orders of ice cream & telling her employees to get so & so flavors. It seemed like a good system, and everyone was so friendly and polite. I got the Salted Caramel Blondie, which was super delicious, just the right sweetness & caramel blondie flavors. Thank you, Ben & Jerry's, for providing this day & thank you for the employees for your hard work and making it a memorable day!
Formula is watery ice cream. Change was for the worse! Also, interior is falling apart
Closed over an hour early with no notice or even a paper on the door. Wasted 20 minutes driving there
Restaurantji Recommends
The inside is very dirty. Tables have never been cleaned. Although I enjoy the ice cream, I did not sit down to eat it there.
Paid 14$ for a brownie “Sunday”. This was more like a brownie Monday. The guy didn’t even warm up the brownie, the price wasn’t on the menu, and he randomly put rainbow sprinkles on it without asking even though it wasn’t in any picture. Disgrace of a job, never coming back
Atmosphere: 5
Food: 1
Service: 1
I work here, kind of...
Kiana if you see this you're awesome :
Atmosphere: 5
Food: 5
Service: 5
Kids small scoop of ice cream is $8. Unbelievable. Banana split is $15. Absolutely insane prices, tables are dirty and there was no air conditioning on today at am excessive heat warning day. Never coming here again.
The inside does not look like it has been cleaned for a few days. Ice cream all over everything (the chairs, floor, wall, and table). It was also $20 for a cup of ice cream with one topping and a single scoop cone very expensive.
Food: 4
Service: 3
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