Bonchon Glenview

Chewy rice noodles suck! For $16!! Really bad. Sorry :/

Please have accurate hours. Went here on a Sunday (today), thinking they closed at 10. We arrived at just around 8 to be coldly told they are not taking dine in because they close at 9. We are just 2 people. I would have picked somewhere else . Ended up just ordering to go and sat there while the employee gabbed with her friends off to the side. Very off putting. Food was fine.

It was so bad just so bad!!!

Atmosphere: 3

Food: 2

Service: 2

As soon as we walked in the places looked dirty. The floor had chicken crumps, the seats and tables had crumps too… it didn’t seemed sanitary at all. Bathrooms weren’t clean. My partner and I were the only once there.! The lady taking our order barely knew how to answered when I had questions about the menu. When the chicken arrived it was COLD!!! barely had any sauce on them. Very poor costumer service. Very disappointed.

Atmosphere: 1

Food: 1

Service: 2

I ordered a spicy chicken sandwich and their fries through doordash, and was given an estimated arrival in 30-45min. The driver was at their location for about an hour waiting for the order. When my dasher arrived, she realized it was the wrong order and took it back. I immediately called BonChon myself to verify that my order was there & the person on the phone told me they were making me a fresh one and it would be ready when she’s back, When she got back to BonChon they claimed I did not have an order placed and could not find me in the system. The doordasher called me back to let me know, and I called them back immediately expressing my frustrations. The person on the phone said she was mistaken and her manager checked the system and said they had no record of my order and I might have placed it at the wrong location. I told them I could send them a receipt of the purchase to prove that I did purchase at their location and I wanted to speak to the manager. The person on the phone told me they can give me the managers number to contact directly or I can leave my number for the manager to contact me. I asked for the number and then the person said “I can’t give you their number but I can take yours down and have them call you”. I was so frustrated at this point because of all the miscommunication, lied and terrible customer service that I left my number for a call back. I hung up the phone and 5 minutes later I receive a message from door dash saying the restaurant cancelled my order. I then ordered it AGAIN & it came within 30 minutes. My sandwich was burnt, dry, and not cooked properly. After eating I immediately felt nauseous and not well. I highly do not recommend going here. I also never received a call back.

Recommended dishes: Spicy Chicken

Drove 30 min for them to tell me that they are closing early. It’s 10:10 the sign at the door says 11:30 and google says 11:30. Sucks.

Atmosphere: 1

Service: 1

Good food with a good vibe and kind service! Got soy garlic wings and they were so good. I love the pickled radish too! We will be back! My bfs bibimbop looked so good and he liked it!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bulgogi, Wings

Got the chicken wings which were very tasty especially their new yangnyeom sauce if you like a spicy sweet kick. The seasoned fries were deliciously crunchy and flavorful. The waitress was especially attentive and kind. Excited to return and try more menu items.

Atmosphere: 5

Food: 5

Service: 5

delicious

Brought my parents for the first time and they enjoyed it. Chicken has great crunch and the spicy chicken is very spicy. The waitress was very kind and attentive. Recommend 100%

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bulgogi, Fries, Fried Chicken, Fried Rice

Very nice atmosphere and good music and goof service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bulgogi, Wings

The food was great and I really appreciate the good service

Atmosphere: 5

Food: 5

Service: 5

Service was very good and food is delicious

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Was good food, wings were great

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Wings

Great food and service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Katsu