Dunkin'

1410 Waukegan Rd Suite 180, Glenview
(847) 724-3200

Recent Reviews

Sort by
Jobil P. Cyriac

This place used to be my go to, now I avoid at all costs. Really bad quality or old coffee, and in my most recent trip I was told by staff that the place was closed despite a much later close time online.

Slawomir Wojcik

Where is this world going??? Conversation:
"Extra large coffee crem only and two orders of hash browns"
"How many hash browns?
"12 pieces "
"OK"
Opening the bag, there is only 6 pcs of hash browns
"Did you put 12 pcs in my order?"
"No, they only come in 6"
?????

Service: 5

Deb Lawrence

This is almost a joke. I requested cold coffee with no ice because I had a dental procedure. I was told it was .75 extra for no ice. Seriously? Don’t fill the cup all the way up - but to charge more for no ice? Soon there will be a charge for no napkin or no straw. No other Dunkin has EVER CHARGED EXTRA FOR NO ICE. Addition: I replied to the owner saying that I'm not looking for a freebie or to make it right. I am merely sharing the terrible customer service policy I experienced.

Atmosphere: 1

Food: 3

Service: 1

Donna Lilley

My daughter has a peanut allergy, and we asked if they could get it from back because all the flavors she liked were near peanut butter. She refused and was very rude. Then, as we were leaving, the kebab restaurant brought her her dinner. I have never been treated like that at a Dunkin' Donuts until now. I guess her eating her dinner was more important to her than waiting on her customers. I'll be talking to the manager tomorrow. ?

Atmosphere: 1

Food: 1

Service: 1

Yahiya Bin Ahmed Bafana

BEST SERVICE AND EMPLOYEE EVER

Atmosphere: 5

Food: 5

Service: 5

Jessica Cholewa

Walked into this DD location and felt like I was bothering the guy behind the counter who was in the middle of a conversation (on his air pods). This has been multiple times now and it just isn't very welcoming. Also, the bathrooms haven't been the cleanest.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Dozen Donuts

orlanda sanders

Just went in to get a treat while on my lunch and I am so disappointed. I wanted a strawberry coollatta but they didn’t have it and that’s fine. I decided to try the blue raspberry but what I got was a tasteless mess. It was foamy, separating, had no flavor, and was vaguely milky. This was my first time coming to this location and it will also be my last.

Food: 1

Service: 4

Nick Fink

Messed up my order 3 times while in the drive through

Atmosphere: 1

Food: 1

Service: 1

Pamela Cutaia

Stopped for bagle bites.

Atmosphere: 4

Food: 5

Service: 4

T Bel

Come here about 3 times a week...Coffee is always perfect and service with a smile.

Atmosphere: 5

Food: 5

Service: 5

Jessica Louis

I love the team that at this location everything taste cery fresh they make my avocado toast with love Himmat makes my coffee right on the spot the manager is so sweet.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Osvaldo Muniz

Really polite staff!

Eugenia Hsin

I've never had an issue at this Dunkin. Ordered 2 ice cream cakes here for my kids' birthday and both turned out fine.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Donuts

Tash&Tack TV

I got breakfast this morning which was bacon sausage and cheese with bacon and a donut. MY DONUT WAS BUT N ONLY CHEESE AND CROISSANT.. I just threw the whole thing away

Atmosphere: 1

Food: 1

Service: 1

Sam Daniels

The chai tasted..strange? Service was prompt and quick however.

Atmosphere: 3

Food: 2

Service: 4

Loading...