It's very nice ? there. Seeded right away, and treated right away no waiting at all I love that, asked if you wanted any drinks ??, appetizers before your meal.
Parking: You can call ? to make reservations ahead ? or when you get there you may have to wait but usually you get a place right away. They also have some games in a nother room when you are wanting to get seated
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Hamburger, Onion Ring Loaf, Chicken Tenders, Brick of Onion Rings
Vika Stoikova
It 4oz Hackneyburger, look at the size of the meat.
Food: 3
Service: 3
Mike Kassel
Their burgers are very special. Their onion loaf alone is worth the visit. Very friendly and accommodating wait staff. Another must visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Brick of Onion Rings
Brian
When we arrived we were offered the option to sit inside or outside, and the hostess told us that we'd get better service outside. She was right on the money: our server was friendly, funny, and attentive. My wife said in the history of going to all the Hackney's locations, this was the first time her burger was cooked perfectly. They've always been close, but on this night she expressly said “perfectly”. The ambiance was wonderful, and everything met (possibly surpassed) my expectations.
Edson Romero
Good food
Atmosphere: 4
Food: 4
Service: 4
Nick A
Always great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hackney’S Original French Fried Onions, Hamburger, French Fries
Michele Black
Haven’t been in a few years. What a disappointment! Ordered the inside out burger-was just a normal patty with cheese and bacon on top and COLD as was my broccoli. The ranch was never served with our onion loaf. My mother never received her soup-and it was on the bill and had to be taken off. My fiance received the wrong cheese on his patty melt and had little onions when it came out ( we all were half way or more through our meals). My mom’s patty melt also had very little cheese or onion. Brownie came out like soup for my daughter. We spent $125 on sandwiches for 4 people and were MOST disappointed. Doubt we will be back. Sad as used to live the food here.
Atmosphere: 3
Food: 1
Service: 1
Catherine
Always love our visits to Hackney's! The food is consistently excellent, the staff are friendly and outgoing and always ready to make a recommendation or work with a customer to customize their order.
Eleanor
Terrific. Great food. Great service. We were there with out of town friends and were seated at the perfect table. The server took wonderful care of us. And the onion loaves and burgers were as good as ever.
Michele
First the appetizer was the onion roll and we were asked if we wanted ranch for it. Never came. My mom ordered a cup of soup. Never came. My fiancé's patty melt had the wrong cheese and by the time they brought another one, the rest of us were about finished eating. Neither patty melt had many grilled onions. My inside out burger was just a regular burger and cold. The broccoli for everyone was cold and not seasoned. My mom's soup was on the bill. They did take that off. This place used to be great. What happened?
I would recommend Hackney's on Lake if you'd like a great traditional Chicago-area local dining experience. I have been to Hackney's probably a half dozen times over many years in Chicago and the Chicago area. They have wonderful burgers and their own fresh made bread is quite simply amazing and unique for a family owned restaurant and a local favorite. Yesterday, and last year, when I visited Hackney's in the mid evening I found them to be expectedly busy. I know that some might take issues with how this impacts wait staff and service time (It was longer than I expected and by listening to customers seated nearby was intolerable to them) but the service is attentive when the staff is around and friendly. I am more than willing to give them a pass on some of the wait times. Hackney's has been around a long time and has gone through some changes (namely the loss of several locations) over the last dozen or so years, but I believe that has been in the interest of keeping their business going. And the food is quite simply worth it. Their menu, while to me seems slightly smaller than in the past, offers a wide range of American dinner standards. Let's be honest, most people are coming here for the burgers and crispy fried onions. Both of those did NOT disappoint. The new smashburger (give yourself credit Hackney's! update your website like your social media---it's not on the online menus nor your print one!) I only knew it existed following their social media--it was a great take on a recently-viral sensation. More people should be trying this! Hackney's while in the moderate-to-high price range for casual dining, has an ambience (go there a few times, eat in their historic building AND their patio! also check out their Harms location down the street), has great food and a great local history. I'll be going back, hopefully at least once or twice a year.
joshua lood
Great food, great building, great staff. 5/5.
Also, everyone has to try the onion block at least once in their lives
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brick of Onion Rings
Bill Montbriand
My aunt, who now lives in CA, loved this place back in the day. She was in town for a family wedding and insisted that we go there. Service was horrible. 20 minutes to get a drink?? The onion loaf was soggy; the hamburgers were over cooked. Worse yet, there was no manager available. Needless to say you broke her heart. When we were leaving she said this place has really gone downhill. I will never come back here again. Trust me, for her to say this meant a lot. You need to clean your act up and get new management.
It's very nice ? there. Seeded right away, and treated right away no waiting at all I love that, asked if you wanted any drinks ??, appetizers before your meal.
Parking: You can call ? to make reservations ahead ? or when you get there you may have to wait but usually you get a place right away. They also have some games in a nother room when you are wanting to get seated
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Hamburger, Onion Ring Loaf, Chicken Tenders, Brick of Onion Rings
It 4oz Hackneyburger, look at the size of the meat.
Food: 3
Service: 3
Their burgers are very special.
Their onion loaf alone is worth the visit.
Very friendly and accommodating wait staff.
Another must visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Brick of Onion Rings
When we arrived we were offered the option to sit inside or outside, and the hostess told us that we'd get better service outside. She was right on the money: our server was friendly, funny, and attentive. My wife said in the history of going to all the Hackney's locations, this was the first time her burger was cooked perfectly. They've always been close, but on this night she expressly said “perfectly”. The ambiance was wonderful, and everything met (possibly surpassed) my expectations.
Good food
Atmosphere: 4
Food: 4
Service: 4
Always great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hackney’S Original French Fried Onions, Hamburger, French Fries
Haven’t been in a few years. What a disappointment! Ordered the inside out burger-was just a normal patty with cheese and bacon on top and COLD as was my broccoli. The ranch was never served with our onion loaf. My mother never received her soup-and it was on the bill and had to be taken off. My fiance received the wrong cheese on his patty melt and had little onions when it came out ( we all were half way or more through our meals). My mom’s patty melt also had very little cheese or onion. Brownie came out like soup for my daughter. We spent $125 on sandwiches for 4 people and were MOST disappointed. Doubt we will be back. Sad as used to live the food here.
Atmosphere: 3
Food: 1
Service: 1
Always love our visits to Hackney's! The food is consistently excellent, the staff are friendly and outgoing and always ready to make a recommendation or work with a customer to customize their order.
Terrific. Great food. Great service. We were there with out of town friends and were seated at the perfect table. The server took wonderful care of us. And the onion loaves and burgers were as good as ever.
First the appetizer was the onion roll and we were asked if we wanted ranch for it. Never came. My mom ordered a cup of soup. Never came. My fiancé's patty melt had the wrong cheese and by the time they brought another one, the rest of us were about finished eating. Neither patty melt had many grilled onions. My inside out burger was just a regular burger and cold. The broccoli for everyone was cold and not seasoned. My mom's soup was on the bill. They did take that off. This place used to be great. What happened?
Restaurantji Recommends
I would recommend Hackney's on Lake if you'd like a great traditional Chicago-area local dining experience. I have been to Hackney's probably a half dozen times over many years in Chicago and the Chicago area. They have wonderful burgers and their own fresh made bread is quite simply amazing and unique for a family owned restaurant and a local favorite. Yesterday, and last year, when I visited Hackney's in the mid evening I found them to be expectedly busy. I know that some might take issues with how this impacts wait staff and service time (It was longer than I expected and by listening to customers seated nearby was intolerable to them) but the service is attentive when the staff is around and friendly. I am more than willing to give them a pass on some of the wait times. Hackney's has been around a long time and has gone through some changes (namely the loss of several locations) over the last dozen or so years, but I believe that has been in the interest of keeping their business going. And the food is quite simply worth it. Their menu, while to me seems slightly smaller than in the past, offers a wide range of American dinner standards. Let's be honest, most people are coming here for the burgers and crispy fried onions. Both of those did NOT disappoint. The new smashburger (give yourself credit Hackney's! update your website like your social media---it's not on the online menus nor your print one!) I only knew it existed following their social media--it was a great take on a recently-viral sensation. More people should be trying this! Hackney's while in the moderate-to-high price range for casual dining, has an ambience (go there a few times, eat in their historic building AND their patio! also check out their Harms location down the street), has great food and a great local history. I'll be going back, hopefully at least once or twice a year.
Great food, great building, great staff. 5/5.
Also, everyone has to try the onion block at least once in their lives
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brick of Onion Rings
My aunt, who now lives in CA, loved this place back in the day.
She was in town for a family wedding and insisted that we go there.
Service was horrible. 20 minutes to get a drink?? The onion loaf was soggy; the hamburgers were over cooked.
Worse yet, there was no manager available.
Needless to say you broke her heart.
When we were leaving she said this place has really gone downhill. I will never come back here again. Trust me, for her to say this meant a lot.
You need to clean your act up and get new management.
Atmosphere: 1
Food: 1
Service: 1
The onion loaf is addictive
Atmosphere: 5
Food: 4
Service: 5
Not a good experience
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