How hard is it to make a drink with no ice? Why is the staff so rude? Just pour the lemonade. It’s not that hard.
Pat P
The toilets are disgusting. Why would anyone want to purchase a drink from this location when they don’t clean regularly? Service is awful too. What’s with the attitude?
Jihye Park
I had a disappointing experience at this Starbucks today. Our group was approached by an employee who didn’t even check if we had placed our orders yet. Instead, she rudely insisted that we order if we wanted to be seated, which felt unnecessary given we were already in the process of ordering through the app. What made it worse was when she told us to lower our voices because we were speaking in a different language. Our group wasn’t speaking loudly at all, yet the employee’s tone was condescending and rude. It honestly seemed like she lacked basic customer service skills. She could’ve easily asked if we needed help with our orders instead of immediately lecturing us about policies we were already aware of and following. I couldn’t help but feel uncomfortable, as it almost seemed like her behavior was directed at us because we’re a group of Koreans. This kind of attitude is disappointing, especially in such a diverse community like Glen. It’s clear this Starbucks location could benefit from better customer service and diversity training for their employees.
Atmosphere: 1
Food: 3
Service: 1
Joy Chacon
I recently visited a Starbucks location, and unfortunately, my experience was deeply disappointing. When I ordered two coffees and two sandwiches, I was met with service that made me feel disregarded and undervalued, both as a customer and as a person. The employee who assisted me displayed unprofessional and rude behavior: he interrupted my order to take a phone call, leaving me waiting for over five minutes without any explanation. When he finally finished his call, he didn’t resume helping me or ask if I needed anything else, completely ignoring whether I had any preferences or dietary restrictions, and simply processed the payment without any consideration.
Another employee eventually had to step in to complete my order, but with no communication from the first employee about whether my request had been fully addressed. This second person also asked no questions and didn’t check if I needed anything additional; he merely finalized the order without even providing a receipt or proof of payment.
I believe this type of service, lacking empathy and professionalism, goes against the customer service standards one expects from a brand like Starbucks, known for its customer-centric approach. This experience was a complete disappointment and tarnishes the reputation of a brand I have always valued.
Atmosphere: 1
Food: 3
Service: 1
Kaylin
Worst Starbucks. They are so rude and rude.
Motorola Phone
Always good service
Atmosphere: 4
Food: 5
Service: 5
Chef Omar Rodriguez
Like I say all the Starbucks is qualified and how faster is your drink prepared how good the drink it is and how is prepared according to the specific way you want your drink make and this Starbucks automatic take and all my Starbucks experience so far and sober and Illinois When you come to Starbucks, you can ask for any drink and they are preparing specifically do you need so far? Is one of my favorite places right now in this location. you can ask for Ray and Taylor. They are the baristas very nice very attended to the customers and you don’t go wrong in this location.
Atmosphere: 5
Food: 5
Service: 5
Jeff Dainton
I wouldn't freakin be caught dead at Stahbucks guy... I'm the mayor of Dunkin that's me!
Нурбек Усенов
Great atmosphere and it's good for working with a laptop. There is a socket for the laptop. Good neighborhood at all. Also near a lot of restaurants if you get hungry.
??They always had a lot of outdoor tables and chairs and still weren't enough for the summer it's a very busy area on the Glen in Glenview. And now that they remodeled the inside they took away the old outside metal chairs with newer ones but there's less chairs and tables than was before.?✨ now that it's starting to be warmer out you're not getting the same amount of crowd or regular people that live in the area to go on the weekends to sit outside.. it would be Awesome !! Nice if Starbucks would put four more large tables and chairs outside on top of the small tables what they have now.? I've talked to many people at least agree it would make This Starbucks perfect if they put more tables and chairs outside or even inside..for the Starbucks like they used to it's always a very popular place in the summertime and I figured it'd be great if you put them out side now that it's April 17th 2024 just in time for the people that show up in the neighborhood it will do great for Starbucks and the community . Of Glenview at the Glen?❤️? who else that sees this review agrees ✨? Please*Please*Please.
Atmosphere: 4
J-Fluencer Quests
Always love coming
Atmosphere: 5
Food: 5
Service: 5
kathleen pickard
Ordered on app. No one greets you, store is small and few seats.Whybis starbucks so sterile looking anymore?
Atmosphere: 2
Food: 3
Service: 2
Philip Cantore
Located in a busy plaza, which makes parking a challenge at peak times.Cafe is tiny, making seating very limited.Not ideal for work, studying, or hanging out.
Atmosphere: 4
Service: 4
Joy K
Made a visit for holiday beverages on Nov 9th around noon. I regret not ordering via mobile. Disrespectful staffs giggling each other and had no interest helping customers after us as well.
Closed. No updates on google maps
How hard is it to make a drink with no ice? Why is the staff so rude? Just pour the lemonade. It’s not that hard.
The toilets are disgusting. Why would anyone want to purchase a drink from this location when they don’t clean regularly? Service is awful too. What’s with the attitude?
I had a disappointing experience at this Starbucks today. Our group was approached by an employee who didn’t even check if we had placed our orders yet. Instead, she rudely insisted that we order if we wanted to be seated, which felt unnecessary given we were already in the process of ordering through the app. What made it worse was when she told us to lower our voices because we were speaking in a different language. Our group wasn’t speaking loudly at all, yet the employee’s tone was condescending and rude. It honestly seemed like she lacked basic customer service skills. She could’ve easily asked if we needed help with our orders instead of immediately lecturing us about policies we were already aware of and following. I couldn’t help but feel uncomfortable, as it almost seemed like her behavior was directed at us because we’re a group of Koreans. This kind of attitude is disappointing, especially in such a diverse community like Glen. It’s clear this Starbucks location could benefit from better customer service and diversity training for their employees.
Atmosphere: 1
Food: 3
Service: 1
I recently visited a Starbucks location, and unfortunately, my experience was deeply disappointing. When I ordered two coffees and two sandwiches, I was met with service that made me feel disregarded and undervalued, both as a customer and as a person. The employee who assisted me displayed unprofessional and rude behavior: he interrupted my order to take a phone call, leaving me waiting for over five minutes without any explanation. When he finally finished his call, he didn’t resume helping me or ask if I needed anything else, completely ignoring whether I had any preferences or dietary restrictions, and simply processed the payment without any consideration.
Another employee eventually had to step in to complete my order, but with no communication from the first employee about whether my request had been fully addressed. This second person also asked no questions and didn’t check if I needed anything additional; he merely finalized the order without even providing a receipt or proof of payment.
I believe this type of service, lacking empathy and professionalism, goes against the customer service standards one expects from a brand like Starbucks, known for its customer-centric approach. This experience was a complete disappointment and tarnishes the reputation of a brand I have always valued.
Atmosphere: 1
Food: 3
Service: 1
Worst Starbucks. They are so rude and rude.
Always good service
Atmosphere: 4
Food: 5
Service: 5
Like I say all the Starbucks is qualified and how faster is your drink prepared how good the drink it is and how is prepared according to the specific way you want your drink make and this Starbucks automatic take and all my Starbucks experience so far and sober and Illinois When you come to Starbucks, you can ask for any drink and they are preparing specifically do you need so far? Is one of my favorite places right now in this location. you can ask for Ray and Taylor. They are the baristas very nice very attended to the customers and you don’t go wrong in this location.
Atmosphere: 5
Food: 5
Service: 5
I wouldn't freakin be caught dead at Stahbucks guy... I'm the mayor of Dunkin that's me!
Great atmosphere and it's good for working with a laptop. There is a socket for the laptop. Good neighborhood at all. Also near a lot of restaurants if you get hungry.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
??They always had a lot of outdoor tables and chairs and still weren't enough for the summer it's a very busy area on the Glen in Glenview. And now that they remodeled the inside they took away the old outside metal chairs with newer ones but there's less chairs and tables than was before.?✨ now that it's starting to be warmer out you're not getting the same amount of crowd or regular people that live in the area to go on the weekends to sit outside.. it would be Awesome !! Nice if Starbucks would put four more large tables and chairs outside on top of the small tables what they have now.? I've talked to many people at least agree it would make This Starbucks perfect if they put more tables and chairs outside or even inside..for the Starbucks like they used to it's always a very popular place in the summertime and I figured it'd be great if you put them out side now that it's April 17th 2024 just in time for the people that show up in the neighborhood it will do great for Starbucks and the community . Of Glenview at the Glen?❤️? who else that sees this review agrees ✨? Please*Please*Please.
Atmosphere: 4
Always love coming
Atmosphere: 5
Food: 5
Service: 5
Ordered on app. No one greets you, store is small and few seats.Whybis starbucks so sterile looking anymore?
Atmosphere: 2
Food: 3
Service: 2
Located in a busy plaza, which makes parking a challenge at peak times.Cafe is tiny, making seating very limited.Not ideal for work, studying, or hanging out.
Atmosphere: 4
Service: 4
Made a visit for holiday beverages on Nov 9th around noon. I regret not ordering via mobile. Disrespectful staffs giggling each other and had no interest helping customers after us as well.
Atmosphere: 2
Food: 5
Service: 1
Loading...