Jimmy John's

1152 E Washington St, Grayslake
(847) 223-8662

Recent Reviews

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AW K

It's not my taste. Cold unwelcoming atmosphere. I'm not sure what people really like about it. May be bread soaked with mayonnaise...

Atmosphere: 1

Food: 2

Service: 3

Recommended dishes: Giant 15 Club Tuna

Kyle Grogan

Shouldn’t promote a coupon you can’t hold up on

Bill Mayhew

The night crew on Tuesdays and Thursdays is the absolute best!!!!

Atmosphere: 5

Food: 5

Service: 5

Doug

My sub was okayish. I asked the driver if he gets the $5 delivery fee and he said "it all goes to the cheapskate owner". No more JJ for me

Atmosphere: 2

Food: 2

Service: 3

Sonja Bandstra

Definitely not freaky fast! We walked in and peered at the counter, only one other table had guests. We ordered a wrap and two sandwiches. We waited TEN MINUTES for food to be ready. I'm not sure where the delay was, there were three workers all working on sandwiches.

First time getting a wrap- the tortilla was very cold and hard. This was a disappointing visit.

Atmosphere: 3

Food: 1

Service: 1

Heather Heather

I’m so happy to leave a great review! One of the sandwiches that was delivered was incorrect so I called hoping to get it corrected. The manager was really nice about the mixup and got the correct sandwich back over quickly with a free cookie too! It was so refreshing to not have to talk to a bot and have a mistake corrected in such a kind manner. I will happily eat from here again. Give that guy a raise because people like that who are professional, respectful, and kind are hard to come by in the restaurant industry lately!

Alex Cole

Ordered for carry out and they messed up my wife's sandwich substitutions. Called back and spoke with Sergio, the store manager. Him and the nighttime crew went above and beyond to make things right. They made the sub correctly on the second go, included free chips and a cookie, plus it arrived about 15 minutes after our call, free of charge.

jacqui ramsey

I ordered catering for 30 people on Tuesday afternoon and at 1030am on Wednesday morning all the food was ready. Such exceptional service. DJ was so friendly and he came in early so my order was ready for my pick up time of 1030am. What a great young guy. Everything tasted delicious. Thank you very much. Will definitely be back soon..

Atmosphere: 5

Food: 5

Service: 5

the chomp

ordered several times from here. they charge you $5 fir a delivery fee and then expect you to tip on top of that. you dont tip they dont give you a straw and crush your food. ill just order elsewhere from now on. not worth the price or poor service.

Atmosphere: 3

Food: 4

Service: 2

Diane Wilczenski

They were very helpful with me. (I’m handicapped)

Atmosphere: 5

Food: 5

Service: 5

Bartler Marble

Jimmy John’s: A Sandwich Short of PerfectionHaving been a patron of Jimmy John’s for some time, I’ve come to expect a certain level of consistency and quality that keeps me coming back. My last three visits were nothing short of perfect, with sandwiches that hit all the right notes in terms of flavor and satisfaction.However, my latest visit was a bit of a letdown. The sandwich I received, while still OK, didn’t live up to the high standards set by my previous experiences. The ham was scant, leaving each bite feeling a bit lackluster, and the overall filling was underwhelming, not providing the hearty meal I anticipated.Despite this, I remain hopeful that this was a one-off occurrence and not indicative of a downward trend. Jimmy John’s has proven in the past that they can deliver delightful sandwiches, and I trust they will return to form during my next visit.

Atmosphere: 3

Food: 4

Service: 4

Stph S

Why are they closed on a Saturday (St. Patty's Day weekend) at 5 pm??? The app wouldn't let me order, so we drove by... crickets...

Atmosphere: 3

Food: 4

Service: 1

KateLynn Bahrs

Alex is extremely rude and was YELLING at an employee as we walked in in spanish. Placed an asap order online then watched 14 people get their in-person order before our order was even thought about being made. Then when I asked for my order I watched 3 more customers get make and get their order! Obviously terrible

Atmosphere: 1

Food: 2

Service: 1

scott

Jimmy John's is ok not great just

Atmosphere: 5

Food: 3

Service: 5

cleangene17

They make very good sandwiches. Everything is always fresh. And true to their word, the smells are free.The included picture was taken a few years ago when they were giving away free turkey and ham sandwiches. Not a lot of other places give away a whole sandwich!

Atmosphere: 4

Food: 5

Service: 5

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