McDonald's

1275 N Illinois 83, Grayslake
(847) 548-9763

Recent Reviews

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Kateryna Bodnarchuk

I arrived at 11:50 at the drive-through. You made me wait for 8 minutes and I never got an answer. Calling is useless, apparently the guys decided to close earlier than necessary. Either change the opening hours on Google Maps, or close on time (it says that you close at 12:00).

Atmosphere: 1

Food: 1

Service: 1

Jeremy Tessitore

You made me pull forward to wait for an online order that was checked in 5 minutes before I pulled up, while I was pumping gas. You made me wait so long I had to come in and demand my food that was JUST SITTING THERE. Even better, you didn't even put on the customizations I PAID EXTRA FOR. And then to top it off, you hung up on me FOUR times when I called to get my money back. I will continue calling until you answer the phone and refund me.

Atmosphere: 1

Food: 1

Service: 1

llporky ll

Always get the wrong order

Amberly Rose

Wish I could give this place 0 stars the service is terrible and the managers are even worse, there’s always something wrong with my order and then if you call to complain about your missing items they hang up the phone on you, rude and poor management skills.

Atmosphere: 1

Food: 1

Service: 1

wedge ortegel

Tried 4 times this month, they failed to make a basic cheese burger with extra onion and pixel each time. I finally had it today when they gave me a cheese burger with nothing on it but cheese and a burger, i went back in and got my money back. I'm not paying for crap food that can't even be made right with the most basic of requests yet alone not even getting the food I ordered for and I wish it was just once and this McDonald but it is all of them in my area they all suck and none of them can get a basic orders right. This is the exact reason why they are being replaced with robots. Its not because they are cheaper works its cause they don't constantly screw up basic orders that any one that can read can accomplish.

Atmosphere: 1

Food: 1

Service: 1

Cesar Rostro

Karma is a Mf. Know that. 💯

Sylvester F

Completely botched my order and wouldn’t believe me even when I showed my online receipt. When i bit into the nuggets they gave me they where rock hard and smelled of old fryer grease. Employees are nice, but still I should have gone to culvers next door.

Atmosphere: 2

Food: 1

Service: 3

Brenna Sullivan

If you guys have a problem with Uber orders then maybe don’t participate? Being rude to a driver makes zero sense to me.

Service: 1

Dan Pollina

First of all, don't ask any questions. The employee at the front Dario, told me he wasn't the owner and didnt really care when I asked why there was no water offered at the fountain machine. Terrible customer service. You would have thought I insulted him his attitude was so poor. It was a hot day and I just wanted some water, the other worker at the drive thru (Im assuming the manager) informed me they only offer bottled water. Which is fine, just didn't expect to be treated so rudely when asking about water! Kid deginately needs to be re trained

Atmosphere: 1

Food: 3

Service: 1

Eileen Remlinger

Best coffee ever! And the very nicest employees!

Atmosphere: 5

Food: 5

Service: 5

Brenna S.

If you guys have a problem with Uber orders then maybe don’t participate? Being rude to a driver makes zero sense to me.

Service: 1

Billy Okeefe

Skip this location at all costs. Couldn’t get the order correct and then they give me a half full large fry. Should’ve went to Culver’s next door!

Food: 1

Service: 2

David Krakow

The service at this location is horrible. The employees have bad attitude. They can get your order right 1 out of 3 times. There is so many other restaurants in the area with better service to go to. And if you have your heart set on McDonald's then go to one of the other 2 that are 5 minutes from this trashy one.

Dan

Ordered an oreo mcflurry with choclate sauce and they not only mixed the sauce into the ice cream making it choclate ice cream but also they forget the oreos. Smoke more herb boys yea yea!

Angel Gil

Don't order Hawaiin punch from this location. They barely add any flavoring and taste exactly how you'd expect it would after letting it sit for hours. Second time receiving barely flavored water. Go to the one down the street, better service and drinks.

Food: 1

Service: 1

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