Papa Johns Pizza

1276 N Illinois 83, Grayslake
(847) 548-7272

Recent Reviews

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Super Prasu

Really tasty pizza with clean ingredients — the garlic-stuffed crust is a must-try! Lots of veg options and the staff was super nice. Definitely coming back!

Atmosphere: 5

Food: 5

Service: 5

Andrew Brough

Long wait time, but very delicious pizza. BBQ sauce was a little heavy but even better reheated! Took about 15 mins longer than expected but can't rush delicious

Atmosphere: 3

Food: 4

Service: 3

Dan Jarrett

First time ordering. Was done in time. Very disappointed there was very little cheese or sausage taste like cardboard. Will never go there again. Thank God they only charged me eleven dollars!

Benjamin Allen

Excellent customer service. Super quick ordering. My daughter and I like it simple, so we really only order cheese... But it's surprisingly good, especially for the price! Every time I pick up an order I'm greeted as if I was the most important customer that hour. You don't get that kind of customer service everywhere!

Atmosphere: 5

Food: 4

Service: 5

Amanda

Never order a 2 liter. You will never get it.

Brijesh Soni

Long waiting to pick up an order.

Atmosphere: 1

Food: 1

Service: 1

David Russo

By the time my pizza got to me it was cold. Not like medium warm. Cold. It looked like it had a bite out of it (see pictures). Disgusted.

Atmosphere: 3

Food: 1

Service: 3

Akshat Shah

Do not recommend

Atmosphere: 1

Food: 1

Service: 1

d kosing

We picked up this time, and, as usual, the pizza was perfect. Ready when they said it would be, and the staff is always so nice. We used to go to another chain, but now it's only this Papa John's.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Pizzas Wings, Create Your Own Pizza

Bruno

I order thru the papa johns app, gave a 20% tip. Expected my order to be delivered on time. It took 60 mins extra to deliver from the original expected time. So that is a total 90 mins not including preparing the order which was another 30 mins. Papa johns decide to outsource to door dash for delivery. Food delivered cold and I won't order from papa johns again. Frustrating and ridiculous. Change the system. Pizza hut does it right.

Atmosphere: 1

Food: 1

Service: 1

J Fossier

Service has steadily declined. The latest disappointment was the submission of an order 2 hours in advance only to show up and it not be ready. The employee lied and said "2 minutes" then I watched them make the order.

Atmosphere: 1

Food: 4

Service: 1

Emmanuel Lopez

Ordered delivery twice and they botched it. First time was a Saturday but I placed an advanced order 9 hours before I wanted it and they delivered an hour late. Second time was Halloween night…I get it, it’s busy on Halloween but you’re gonna deliver the pizza 2+ hours late AND it’s missing ingredients??! Ain’t no way! If you live 10 mins away I advise you not to get delivery cause they’re incompetent. My delivery driver was also a random guy in a ninja turtles t shirt? The pizzas weren’t even in a warmer??? they hired a random dude off the street.

Atmosphere: 1

Food: 4

Service: 1

Robert Bonds

Waited 2 hours for my order. When it arrived everything was cold, one item as incorrect, the ranch cup was already open and dried on the lid and the food was incredibly average. Do yourself a favor and eat something else.

Food: 1

Service: 1

Margaret Bakanec

Pizza crust fair, skimpy on cheese & sauce, pepperoni good, sausage ok

Kayden shatzer

Give John Schnatter the business back He said nothing that wasn’t true

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