I’ve seen some of the harsh reviews about our local Dairy Queen, especially regarding staffing and cleanliness, and while I understand that everyone’s experience is valid, mine has been quite different — and worth sharing.
Dairy Queen has become one of our go-to spots because of its genuinely family-friendly atmosphere. There’s something heartwarming about seeing kids laughing outside with cones in hand, little league teams celebrating a win, or college students catching up over Blizzards. It’s not just a restaurant — it’s part of our community.
Yes, it can get busy. And yes, sometimes an order isn’t perfect the first time. But every time we’ve had a mistake, the staff has handled it with grace, fixed the issue promptly, and offered a sincere apology. That kind of accountability and friendliness deserves praise, not nitpicking.
In a small town with limited options, Dairy Queen is more than just a fast-food stop — it’s a shared space where people gather. So maybe instead of focusing on a missed ketchup packet, we can celebrate the fact that this place gives our town a welcoming, fun, and familiar spot to enjoy a treat and connect with others.
Take a moment to slow down, say hello, and you’ll see — the folks working here truly do care and will go the extra mile to make things right.
James Pullen
Great customer service! Great food!
Tracy Ward
The only reason I don't give it 5 stars is the wait time.
Abby Clark
Two of the employees were VERY loudly talking about political beliefs. The wording and conversation was very offensive and there were children present in the restaurant as well. Customers were very clearly uncomfortable by the unprofessionalism shown by these two employees.
Atmosphere: 1
Food: 4
Service: 1
Zhamer Shortyblueme
Good place
Atmosphere: 4
Food: 4
Service: 4
Darlene Strubberg
The atmosphere in the kitchen area was uncalled for. Had a girl with no shoes on standing on another person's shoulder. While there is still customers coming in to order and can see/hear all of this commotion. Not sure where the manager was but was definitely not doing their job!!
Atmosphere: 1
Food: 2
Service: 3
Jhamer Wat up
Good place
Atmosphere: 4
Food: 4
Service: 4
Tim Niermann
While the fast food is still fast-food, the dining area could use much better cleaning. Pictured is where your cup lids are despensed as of June 14, 2024. With not many choices in Greenville, this is disappointing. They need to find a much better cleaner and/or way of storing this stuff. If it's this obvious being displayed, what's the back like that no one sees?
Atmosphere: 2
Food: 3
Service: 3
Michael&Bridgette Martin/Tate
Still a great place to set down with the kids and eat ice cream.
Atmosphere: 5
Food: 5
Service: 5
Michael&Bridgette Martin
Still a great place to set down with the kids and eat ice cream.
I’ve seen some of the harsh reviews about our local Dairy Queen, especially regarding staffing and cleanliness, and while I understand that everyone’s experience is valid, mine has been quite different — and worth sharing.
Dairy Queen has become one of our go-to spots because of its genuinely family-friendly atmosphere. There’s something heartwarming about seeing kids laughing outside with cones in hand, little league teams celebrating a win, or college students catching up over Blizzards. It’s not just a restaurant — it’s part of our community.
Yes, it can get busy. And yes, sometimes an order isn’t perfect the first time. But every time we’ve had a mistake, the staff has handled it with grace, fixed the issue promptly, and offered a sincere apology. That kind of accountability and friendliness deserves praise, not nitpicking.
In a small town with limited options, Dairy Queen is more than just a fast-food stop — it’s a shared space where people gather. So maybe instead of focusing on a missed ketchup packet, we can celebrate the fact that this place gives our town a welcoming, fun, and familiar spot to enjoy a treat and connect with others.
Take a moment to slow down, say hello, and you’ll see — the folks working here truly do care and will go the extra mile to make things right.
Great customer service! Great food!
The only reason I don't give it 5 stars is the wait time.
Two of the employees were VERY loudly talking about political beliefs. The wording and conversation was very offensive and there were children present in the restaurant as well. Customers were very clearly uncomfortable by the unprofessionalism shown by these two employees.
Atmosphere: 1
Food: 4
Service: 1
Good place
Atmosphere: 4
Food: 4
Service: 4
The atmosphere in the kitchen area was uncalled for. Had a girl with no shoes on standing on another person's shoulder. While there is still customers coming in to order and can see/hear all of this commotion. Not sure where the manager was but was definitely not doing their job!!
Atmosphere: 1
Food: 2
Service: 3
Good place
Atmosphere: 4
Food: 4
Service: 4
While the fast food is still fast-food, the dining area could use much better cleaning. Pictured is where your cup lids are despensed as of June 14, 2024. With not many choices in Greenville, this is disappointing.
They need to find a much better cleaner and/or way of storing this stuff.
If it's this obvious being displayed, what's the back like that no one sees?
Atmosphere: 2
Food: 3
Service: 3
Still a great place to set down with the kids and eat ice cream.
Atmosphere: 5
Food: 5
Service: 5
Still a great place to set down with the kids and eat ice cream.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
6pc chicken strip basket is what I got. And only did drive through
Atmosphere: 3
Food: 4
Service: 4
Our extended family went inside and ordered a variety of things. The girl behind the counter was so sweet and helpful. We all enjoyed our treats!
Atmosphere: 5
Food: 5
Service: 5
Food was good.
Vegetarian options: Chicken strip basket
Wheelchair accessibility: So... many....Stairs...
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Nougat
Food was good.
Vegetarian options: Chicken strip basket
Wheelchair accessibility: So... many....
Stairs...
Atmosphere: 3
Food: 3
Service: 3
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