KFC
1607 IL-127, Greenville
(618) 664-1251
Recent Reviews
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Waited 45 minutes for some cold food that wasn't even correct. Finally asked for a refund and the manager said she cant refund me. Definitely wouldn't go here, all 67 employees look super lost on everything.
Atmosphere: 1
Food: 1
Service: 1
I’ll start with it wasn’t very busy but the employees looked lost!
Took forever to get my order taken then took nearly 20 minutes to even get the order. While waiting for my order i witnessed the cook take the trash out THROUGH THE LOBBY with his gloves on , walk back in with the same gloves on and go back to the kitchen but wasn’t back nearly long enough to change gloves then came up looking at the food in the heating cabinet.
Went to the bathroom and went to wash my hands but no soap 😡 if they don’t have soap for the bathrooms they likely done have soap in the kitchen or other areas. Lobby a mess with dirty tables and no napkins , asked for napkins and was told they were out 😅 furthering my concern about the soap also being out.
I watched others in lobby getting frustrated over the long wait times as well.
This team of employees should not be running a store and whoever does the orders should make sure the store never runs out of soap and napkins.
I wanted to ask for my money back so bad but will just stop spending money here for awhile. Maybe new management is needed at night or just in general but something should be done soon or I’m afraid the town will stop supporting its business.
My next trip in , I’m recording everything!
Atmosphere: 1
Food: 3
Service: 1
Very good chicken I went here a long time ago, and it was good. Give it a try.
Atmosphere: 5
Food: 5
Service: 5
Average, nice worker
Atmosphere: 3
Food: 4
Service: 4
So every time I’ve gone there the workers are rude and always get your order wrong and this is coming from someone who helped work in a restaurant
food was spectacular. I love this place
The person who took my order was very helpful
All round disgusting, I would really consider eating frozen food over whatever they r serving here. I can’t even put it into words how disgusting this place has become
I was never going to go back there. Previous online orders, missing biscuit. And last time, wrong side and a chicken breast missing from 5 piece meal. Tried it recently. I have to say best chicken I ever ate there. Seems they have new manager there. Keep that up and I will be a repeat customer once again.
Kitchen manager with black hair and Clip older lady was disrespectful to her employees. I won’t be back. I fell horrible for anyone who works under her
Restaurantji Recommends
The dining room was freezing. Felt like the heat was broken.
Love their food!!
The chicken sandwich is delicious but the chicken itself tasted a bit soppy, if that's a word. It like someone cleaned the fryer with soap and forgot to rinse it out. I know what KFC should taste like but this isn't it! Sorry to be harsh but I call it like it is. You might want to skip this location if you really like kfc. They also have overpriced tacos but I can make better ones at home.
Absolutely the worst "restaurant " I've ever been in. There is too much to list. Just trust me and keep driving
Atmosphere: 1
Food: 1
Service: 1
Good experience
Atmosphere: 4
Food: 5
Service: 4
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