Bubblelicious Bubble Tea Gurnee Mills Location
6170 W Grand Ave Entry B, Gurnee
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6170 W Grand Ave Entry B, Gurnee
I wish not to give any stars.
A Tiger Milk Tea with no brown sugar and tea taste. The drink like diluted milk with water.
That's why they can open two stores in a mall.
Ordered 1 drink. 35 min wait today . Seems like they would rather just hangout and talk to each other. 4 girls working today and only 1 is actually working. Smh. 35 min
bad customer service
train the staff on customer service
Zero customer service
Lil too artificial and too sweet
It should not take 30 minutes to get a drink
Katherine was very friendly, helpful and “Kudos to you”!! Thank you for a great experience. Great representative for the company.
The drinks are okay. Too sweet, but the real problem is the staff. So rude! Will never come back.
The drinks are so sosososoooo good and I loved how they added the new stuff like how you can get coffee jelly in your drink it’s soooo good
Restaurantji Recommends
This place is usually really good and I have ordered from here multiple times. However today during rush hour I ordered some bubble tea for me and some of my friends and our teas weren't made properly. I only noticed once I got home due to being in a rush. I ordered the milky taro and payed for the Boba. My drink had no Boba at all and my friend, who also ordered the same drink as me had little to no Boba either. It was rush hour so I understand since I also work in fast food, however I should have been notified that my drink had no Boba or that it ran out.
This was my first time ever at this type of establishment and I stood in line while 7 people passed me and no one greeted me. So finally I left. Although I decided to sit down across from this store once again I attempted to order. A short while later I had to use my voice to get assistance. Not cool but I think this place doesn’t realize not everyone knows how this works. Please be mindful of paying and waiting customers!!!
The customer service is top notch and the drinks have the perfect level of sweetness which can be customized. The toppings are also very good. This is why I keep coming here.
Atmosphere: 5
Food: 5
Service: 5
Rude, horrible customer service
Atmosphere: 3
Food: 1
Service: 1
If you're black you're going to be asked to show a receipt, whereas everyone else gets to take their drinks without issue ?
Atmosphere: 1
Food: 1
Service: 1
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