Cracker Barrel Old Country Store

Great food and Great service as well

Atmosphere: 5

Food: 5

Service: 5

Despite being busy and short staffed, we had great service and the food was good, as usual.

Atmosphere: 5

Food: 5

Service: 4

The blackened catfish is always my go-to cuz it's sooo fricken good and although today started out crappy, having Robin as our waitress for lunch made our day sooo much better cuz she's awesome! 👍👍

Atmosphere: 5

Food: 5

Service: 5

This is a great Cracker Barrel - and I’ve been to many. Gracie was a fantastic server. We really appreciated her kindness with our son. The cashier was very nice as well. Food was great as well! Highly recommend the mini cinnamon rolls - they were excellent.

Atmosphere: 5

Food: 5

Service: 5

I was disappointed this time at the restaurant by the smell. It smelled like urine and old. The food was great but hard to eat it because of the smell.

Kid-friendliness: The kids menu it’s a printed sheet in black and white where it’s hard to see the images. It was not kid friendly

Wheelchair accessibility: Not sure

Atmosphere: 1

Food: 5

Service: 5

Recommended dishes: Pancakes

Went for breakfast, waiter was sloppy and forgot multiple things. We should have known by the neck tattoos, he was a gem. Worked like it was first his day, but was just lazy. Took 20 min for our drinks...then everything was delayed or wrong. Had to ask 8 times for our additional sides. We will never return.

Atmosphere: 3

Food: 1

Service: 1

My order was to go. The cheeseburger was hard and dry.

Atmosphere: 4

Food: 3

Service: 4

food portions where half as previous visits. all food was extremely cold. you could tell the food was sitting in the windows to be brought to us but it sit for an extended amount of time. the waitress was very pleasant and responded to all our requests promptly. I was EXTREMELY disappointed in the food quality!!

Atmosphere: 4

Food: 1

Service: 5

Service was excellent. Bonnie was an excellent server. Our food was good, but the corn muffins were too brown. Everything else was good.

Atmosphere: 4

Food: 4

Service: 5

I hope they bring back a meal with ham and sides

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Macaroni N' Cheese

My party didn't get our biscuits and corn muffins until we were finished eating. The server kept saying it would be a little longer, though other servers were bringing them out to their tables.

Atmosphere: 4

Food: 3

Service: 2

Recommended dishes: Chicken Fried Steak

Rice was uncooked.

Atmosphere: 5

Food: 4

Service: 5

Wow..things have changed....out of food esp chicken ... biscuits and corn muffins hard as a rock... burnt end peice of meatloaf, cold dumplings and corn..no 4 pc chicken..got tenders and those were cold...you've gone downhill...only been to Gurnee location 4x in my life and this was the worst visit. Usually visit in wisconsin and Indiana and I've never been o disappointed in a cracker barrel meal $50.00 for what???

Atmosphere: 2

Food: 1

Service: 2

Quick service, friendly staff. Clean environment.

Atmosphere: 4

Food: 5

Service: 4

I have to get my Cracker Barrel fix once or twice a year, and while it is usually reserved for road trips between Chicago and St. Louis, sometimes a girl just needs their Mac and cheese.

As usual, everyone was very kind and welcoming but we were so sad to hear that the machine (that is how the waitress referred to it) that makes their southern fried chicken was broken. 😞

I have two main staples at Cracker Barrel- the grilled lemon-pepper rainbow trout and the southern style fried chicken.

We enjoyed the food we did order, I mean, it’s Cracker Barrel, no one becomes a roadside grandma’s cooking institution like that if the food isn’t exactly what it is supposed to be.

But I do hope they get that machine/appliance (whatever it actually is) fixed so we can enjoy the fried chicken the next time around, which sadly won’t be for another 6 months or so.

Maybe I should plan an impromptu roadtrip just for the excuse to go again?? 😋

Atmosphere: 4

Food: 4

Service: 5