Dunkin'
5414 Grand Ave, Gurnee
(847) 249-9200
Recent Reviews
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The guy taking my order didn’t know if they had pies and first questioned me and made me feel dumb. The whole thing felt rushed and I forgot to get my kid his refresher. Once I get to the window, I ask if they can add it and they say no. I have to get back in the line, which was moving so slow by the way, and place the order. He didn’t tell me my total for my first order and he failed to give me my receipt. Everyone there seemed to lack sense or urgency or even know what was going on Mx
Atmosphere: 2
Food: 3
Service: 1
Dunkin on 75th and 41st delicious every time, speedy service and easy access if you are heAding west on 75th.
Atmosphere: 5
Food: 5
Service: 5
Spicy biryani
Atmosphere: 3
Food: 3
Service: 3
The coffee did not taste like dunkin! it was too watery. I had to throw it away. I will never come to this location again! Disappointing!
The door was locked at 0508 so I was forced to go thru drive through. The apple fritter is more like a puff pastry. My sandwich had 3 very tiny strips of bacon. I bought this for someone and these are their complaints lol. They were not happy with food but the drink no complaints lol.
Atmosphere: 1
Food: 2
Service: 2
Extremely rude employees, just avoid this one 🙏🏽
Atmosphere: 1
Food: 1
Service: 1
This place sucks took them more than 10 minutes to give me my order a simple coffee short staff and the few employees are slow very slow . Go work somewhere else please
Atmosphere: 1
Food: 1
Service: 1
Horrible. Employee lied and charged me a unsale price after telling me there was none. I would advise staying away from this store. I called about the incident and they haven't offered to make things right, despite him gleefully telling me he didn't know there was an upcharge when I pointed out that I had specifically asked about the price.
Youthful staff were courteous and immediately served me. Also, one team member was meticulously sweeping, mopping, and wiping down tables. It gave me a satisfying feeling of an excellent attitude regarding cleanliness.
Atmosphere: 5
Food: 5
Service: 5
Rude employee and they smooshed most of my donuts.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Thuis store need's help!!! Drive thru had at least 9 cars so I decided to go inside. Wanted one donut. Two people were working . One acknowledged me saying give her a minute. One minute turned into almost 10 min. I left. The day before I pulled in & the drive thru had at least 8 cars so I said no way!! This store is in a bad location & can't handle the volume. Plus they need more staff in the morning! Won't be going back forvawhile!!
Simple, fast service
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bagel
The counter lady was very polite and helpful.
Atmosphere: 5
Food: 4
Service: 5
Seem to have a good selection of donuts however sometimes they're out of my favorites like French curler. Their coffee is always fresh and hot.
Atmosphere: 1
Food: 4
Service: 3
Excellent attention
Atmosphere: 5
Food: 5
Service: 5
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