This has been the only Dunkin that has had Boston cream donuts, it was quite a wait but only because there was one worker doing everything at the time I was there so that’s not their fault
Atmosphere: 4
Food: 5
Service: 3
Sheila Melo Grospe
Service is fast and friendly and they live up to "America runs on Dunkin." Drinks are hot and ready and the coffee keeps us coming back.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Dozen Donuts, Bagel
Asma Arif Arif
Nice staff clean atmosphere
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Dozen Donuts
Jonathan York
The workers here were very nice and we got our coffee fast
Atmosphere: 5
Food: 5
Service: 5
Josie Rubio
The worse and takes over 10 mins to make one drink
richard castillo
Food good but the people who work there are rude
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Dozen Donuts
Russell Tkach
Terrible service
Atmosphere: 1
Service: 1
Jen J
Never again! After a 9 minute wait at the window, I was served a smashed sausage egg and cheese croissant that was unrecognizable when I opened up the package. I attached a photo so you can judge for yourself. And my bagel bites were cold! Must have had the C team on today because this croissant was inedible. Too many other Dunkin's around to waste money on this one again. Garbage!
Food: 1
Service: 1
Dawn Marie
7/26/24 @ 8:45am
Does your staff not read and anticipate online mobile orders?
Spent more time correcting the order to them than waiting in drivethru. Unacceptable.
With google reviews, it will either be five stars if I had a wonderful chat and received good services from the owner. Or tank the business down if the service and time fails the customer.
There are more employees at this location I am reviewing right now than Lake Bluff (order always comes out fantastic & they accommodated a previous same day order i made from waukegan - fountain square during a holiday for free), Waukegan-fountain square (coffee is always watery but in my experience, i’ve never had to play the waiting game with them at the window), Gurnee (across SixFlags, order comes out and service is fantastic).
i am a regular here. the workers are super nice to me and the girls that make my coffee are SO consistent. they took the time to memorize my order (medium caramel w/ hashbrowns) and i’ve never had it messed up. even during a rush, they never treat me bad (which i know is difficult as someone who worked in food). if i could give infinity stars i would
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Laura Lovett
I was given a gift card for Mother's Day and it was so hot today I went in to get a frozen coffee in two
Atmosphere: 5
Food: 5
Service: 1
paulino areizaga
Always quick and quality service at this dunkin
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Wake-Up Wrap - Bacon Egg and Cheese, Up Wrap, Donuts
Mary Apolinar
Super
Food: 5
Service: 5
Cynthia Dzurko
This is the worst Dunkin Donuts I've ever been to and unfortunately it's the closest one to me. On this occasion, I had to repeat my drink three times and I was inside. The other day I finally had enough point for a free drink but I also ordered something to drink so after he scanned my free drink code, he scanned my phone again for my hash browns. When I got home I realized he charged me for both my drink and my food and also scanned my free drink code. So essentially was charged twice for my drink. I put in a complaint that day and still haven't heard anything back. I would recommend a different Dunkin.
Disgusting grilled cheese
Cook your food better
This has been the only Dunkin that has had Boston cream donuts, it was quite a wait but only because there was one worker doing everything at the time I was there so that’s not their fault
Atmosphere: 4
Food: 5
Service: 3
Service is fast and friendly and they live up to "America runs on Dunkin." Drinks are hot and ready and the coffee keeps us coming back.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Dozen Donuts, Bagel
Nice staff clean atmosphere
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Dozen Donuts
The workers here were very nice and we got our coffee fast
Atmosphere: 5
Food: 5
Service: 5
The worse and takes over 10 mins to make one drink
Food good but the people who work there are rude
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Dozen Donuts
Terrible service
Atmosphere: 1
Service: 1
Never again! After a 9 minute wait at the window, I was served a smashed sausage egg and cheese croissant that was unrecognizable when I opened up the package. I attached a photo so you can judge for yourself. And my bagel bites were cold! Must have had the C team on today because this croissant was inedible. Too many other Dunkin's around to waste money on this one again. Garbage!
Food: 1
Service: 1
7/26/24 @ 8:45am
Does your staff not read and anticipate online mobile orders?
Spent more time correcting the order to them than waiting in drivethru. Unacceptable.
With google reviews, it will either be five stars if I had a wonderful chat and received good services from the owner. Or tank the business down if the service and time fails the customer.
There are more employees at this location I am reviewing right now than Lake Bluff (order always comes out fantastic & they accommodated a previous same day order i made from waukegan - fountain square during a holiday for free), Waukegan-fountain square (coffee is always watery but in my experience, i’ve never had to play the waiting game with them at the window), Gurnee (across SixFlags, order comes out and service is fantastic).
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
i am a regular here. the workers are super nice to me and the girls that make my coffee are SO consistent. they took the time to memorize my order (medium caramel w/ hashbrowns) and i’ve never had it messed up. even during a rush, they never treat me bad (which i know is difficult as someone who worked in food). if i could give infinity stars i would
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
I was given a gift card for Mother's Day and it was so hot today I went in to get a frozen coffee in two
Atmosphere: 5
Food: 5
Service: 1
Always quick and quality service at this dunkin
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Wake-Up Wrap - Bacon Egg and Cheese, Up Wrap, Donuts
Super
Food: 5
Service: 5
This is the worst Dunkin Donuts I've ever been to and unfortunately it's the closest one to me. On this occasion, I had to repeat my drink three times and I was inside. The other day I finally had enough point for a free drink but I also ordered something to drink so after he scanned my free drink code, he scanned my phone again for my hash browns. When I got home I realized he charged me for both my drink and my food and also scanned my free drink code. So essentially was charged twice for my drink. I put in a complaint that day and still haven't heard anything back. I would recommend a different Dunkin.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hash Browns
Loading...