Ichiban Bistro Sushi

5340 Grand Ave, Gurnee
(847) 856-8800

Recent Reviews

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Kat Sims

The fried rice was not well done teriyaki chicken and filet Mignon were over cooked. The proportions very small compared to a normal sushi house. We were the only ones in there so no good vibe. It was very clean though

Atmosphere: 1

Food: 1

Service: 5

Vick Yonata

We visited Ichiban tonight with a party of 12 and were quite surprised to find ourselves the only table in the restaurant on a Saturday night. While we truly appreciate that they were able to accommodate our son’s dairy allergy — which is very important to us — the overall experience left much to be desired, especially in terms of transparency and service.

From the start, we felt nickel-and-dimed throughout the evening. My wife drinks alkaline water and was told there would be a charge for it — not something we typically expect, but we agreed to it without making a fuss. Then a friend ordered a main entrée to share with her young kids and was surprised to find a “sharing fee” added to the bill.

It’s also worth noting that items like fried rice, which are typically included or at least offered clearly as upgrades at many restaurants, were all upcharged without any upfront disclosure. These small charges add up quickly, and it would have been nice to know in advance.

To top it off, an automatic gratuity was added to the bill — despite the fact that the service throughout the evening was subpar. It felt like we were being charged premium prices without receiving premium service.

That said, we do want to give credit where it’s due: the chef was fantastic, and the food itself wasn’t bad at all. But great food can only go so far when the dining experience leaves a bitter aftertaste.

Atmosphere: 1

Food: 4

Service: 1

Stephen Ceisel

There was only one guy here but he was the goat. Never met a guy who handled being the only one as well as him. He was quick and effective, but still made a good show. Top tier server.

Atmosphere: 5

Food: 5

Service: 5

mich e

Literally the softest steak i’ve ever had and their fried rice has such a uniquely delicious flavor! I loved everything I ate and the service was amazing! Everyone was so attentive and the chef made sure everyone had fun.

Atmosphere: 4

Food: 5

Service: 5

jonathan jaramillo

Ordered fried rice and golden sauce that was great but the sushi was garbage. Lady there charged me for soy sauce which is bizarre to me.

Atmosphere: 2

Food: 2

Service: 2

Doug Granata

The food here is way better then others in the area. The service is great. The place is clean. Give it a try and support this small family business.

Atmosphere: 4

Food: 5

Service: 5

Dezarey 00

IF I COULD RATE A ZERO I WOULD, CHARGED US FOR FOOD WE DIDNT EVEN GET AND WE DAID WE DIDNT GET IT AND HE SAID HE MADE IT BUT WE NEVER EVER GOT IT AND STILL MADE US PAY FOR IT, THEN THEY CHARGE YOU AT $50 SERVICE PAY FOR 4 PEOPLE WHEN THEY NEVER MENTIONED IT TO BEGIN WITH, FOOD WAS NOT THE BEST EITHER

Sergio Vazquez II

Decent food and good chef, but the restaurant itself could use some serious LOVE.

Atmosphere: 1

Food: 4

Service: 3

Jessica Hessell

This place will nickle and dime you. For four people one had soup, one noodles and 2 hibachi meals just basic. Over $150 there was a $24 service fee and they don’t offer white rice. Everything is extra charge and each water was $2.00 because they only have bottled. The employee tried to tell us that in the whole state of Illinois no hibachi restaurants can serve white steamed rice. Bullshit she thought we were tourists however we have lived in Illinois before. Super not impressed don’t waste your time or money.

Atmosphere: 1

Food: 3

Service: 1

Rodrigo Teixeira

Great food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ichiban Dinner Special

taylor butler

Immediately met with disrespectful behavior from the moment we came inside to be sat down. Managers had the worst behavior I’ve ever seen towards customers and also made rude comments during the time we were eating. Because of the disrespect we decided to pay and not tip. Then they started pressing us for a tip even with all disrespectful behavior throughout our time there. Started yelling and cursing at us as we were leaving. Would not recommend. The atmosphere was off the second we entered the building. It felt tense and uneasy. Not kid-friendly

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: California Roll

Josh Bass

Absolutely terrible. Minimum food me and my buddy split the 60$ for 2 and ended up being over 120$ scammed. No wonder why they have no service. Food was mid. Nice guy tho

Atmosphere: 1

Food: 1

Service: 2

Monica Ann

Service is always great! Sushi is the best around. Every dish there has been delicious. The owners are amazing and would highly recommend! Their cooks are great too!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sushi, Hibachi Shrimp, California Roll, Kid's Hibachi Chicken, Chicken Teriyaki, Sushi Appetizer

Anti- 4LeafClover

Amazing experience don't know why the stars on this place aren't higher everything was incredible

Atmosphere: 5

Food: 5

Service: 5

Candis Brown

The food is disgusting and absolutely the worse customer service!

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