Jimmy John's

5250 Grand Ave, Gurnee
(847) 775-7600

Recent Reviews

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Kyle Grogan

Don’t promote something you can’t fulfill

Anthony Veldink

Get the exact same simple sandwich every time. All I do is add peppers. For some reason they never seem to remember the peppers. Oh and not to mention they like to close the doors 10-15 early and just sit around on the clock.. y’all make sandwiches… you really need to close early?

Terrance Gray

Customer service is horrible. I would never go back to this dump because of the customer service.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Roast Beef Sandwich

Derrick Salden

Really close to Six Flags, a perfect stop to the end the day. The late night staff is really friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef Sandwich

cleangene17

I've always liked their sandwiches because they taste very good and use fresh ingredients. There is a great variety of types to choose from, too. Like their advertising says they are freakishly fast. Your sandwich is always ready before you even finish getting your soda.

Vegetarian options: They primarily focus on sandwich meats.

Parking: There's never been so many people that I couldn't find a parking space.

Wheelchair accessibility: It isn't the greatest, but you can access this store if you persevere.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: 1 Ham & Cheese, Triple Chocolate Chunk, French Bread

CALEB MANE

Horrible!
no bread really!!

Atmosphere: 1

Food: 1

Service: 1

Anna Wiest Lopez

Sandwiches are always delicious and fresh

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef Sandwich, French Bread

Anthony Stavropoulos

My order never arrived and I was not refunded as promised. They stated my location was too far (I live within 2 miles), and my order was received 30min from closing and their driver did not want to deliver. They recommended I should instead come to their location and they will give me a free cookie for they're driver not doing their job. I declined and asked for a refund as the $7 tip could not be returned by my account.Long story short, I have ordered from this location 2x, and both times had horrible experiences due to poor customer service and their inability to complete orders. Management needs to really clean up this place.

Atmosphere: 1

Food: 1

Service: 1

Austin Rohrer

The staff were friendly and the place was clean. It wasn't busy, even during lunch hour, which meant we got our sandwiches really quickly.

Vegetarian options: The unwhich is awesome!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef Sandwich, Sliced Pickles, 16 French Bread

SAFA WARDA

First time at a Jimmy John's and have to be honest longest I've ever waited for a sub sandwich. I wouldn't have usually written anything but considering their ads ..... well had to

Atmosphere: 2

Food: 3

Service: 2

Bubbles

Everything about the sandwiches is perfect. The quotations on the wall are so, so stupid, though. I can only think that some fat idiot made a good sandwich, began to believe he was wise, and then started to post idiotic life lessons across his sandwich shop. Again, the sandwich shop is clean and the sandwiches are good.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Triple Chocolate Chunk, Roast Beef

B33f Supreme

Delivery cannot follow delivery instructions even at max tip. Multiple times I will no longer order from this jimmy johns they are dead to me.

Atmosphere: 3

Food: 5

Service: 1

Keyboard

Everything about the sandwiches is perfect. The quotations on the wall are so, so stupid, though. I can only think that some fat idiot made a good sandwich, began to believe he was wise, and then started to post idiotic life lessons across his sandwich shop. Again, the sandwich shop is clean and the sandwiches are good.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Triple Chocolate Chunk, Roast Beef

pablo velez

Their sarah was very good people smile and talk to you as well.

Atmosphere: 5

Food: 5

Service: 5

Williesheia J

I visit here when I’m in Gurnee and need a tasty sandwich. They usually get my order correct and I have no complaints. The last time I was there an employee was extremely friendly and that made for a positive customer service experience.

Vegetarian options: They have a veggie sandwich and you can customize it.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: French Bread, Tuna Salad

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