Jimmy John's
5250 Grand Ave, Gurnee
(847) 775-7600
Recent Reviews
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Fast n great
Atmosphere: 5
Food: 5
Service: 5
Delicious. Just the right amount of roast beef, bread, cheese, and lettuce. The chips were crunchy and delicious as well.
Atmosphere: 5
Food: 5
Service: 5
I pre-ordered sandwiches for groomsmen getting ready on the day of the wedding. The employee at Jimmy John's was very helpful in guiding me to appropriate sandwiches & amounts to purchase.
The sandwiches were ready for pickup, making the entire process smooth & trouble free.
Atmosphere: 5
Food: 5
Service: 5
My sandwich was just yucky. Better to go to subway sandwich place.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Tuna Salad
The Italian night club and the Ultimate Italian toasted 🔥🔥🔥
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Giant the J J Gargantuan, Toasted Ultimate Italian, Bootlegger Club
Don’t promote something you can’t fulfill
Get the exact same simple sandwich every time. All I do is add peppers. For some reason they never seem to remember the peppers. Oh and not to mention they like to close the doors 10-15 early and just sit around on the clock.. y’all make sandwiches… you really need to close early?
Customer service is horrible. I would never go back to this dump because of the customer service.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Roast Beef Sandwich
Really close to Six Flags, a perfect stop to the end the day. The late night staff is really friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Sandwich
I've always liked their sandwiches because they taste very good and use fresh ingredients. There is a great variety of types to choose from, too. Like their advertising says they are freakishly fast. Your sandwich is always ready before you even finish getting your soda.
Vegetarian options: They primarily focus on sandwich meats.
Parking: There's never been so many people that I couldn't find a parking space.
Wheelchair accessibility: It isn't the greatest, but you can access this store if you persevere.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: 1 Ham & Cheese, Triple Chocolate Chunk, French Bread
Restaurantji Recommends
Horrible!
no bread really!!
Atmosphere: 1
Food: 1
Service: 1
Sandwiches are always delicious and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Sandwich, French Bread
My order never arrived and I was not refunded as promised. They stated my location was too far (I live within 2 miles), and my order was received 30min from closing and their driver did not want to deliver. They recommended I should instead come to their location and they will give me a free cookie for they're driver not doing their job. I declined and asked for a refund as the $7 tip could not be returned by my account.Long story short, I have ordered from this location 2x, and both times had horrible experiences due to poor customer service and their inability to complete orders. Management needs to really clean up this place.
Atmosphere: 1
Food: 1
Service: 1
The staff were friendly and the place was clean. It wasn't busy, even during lunch hour, which meant we got our sandwiches really quickly.
Vegetarian options: The unwhich is awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Sandwich, Sliced Pickles, 16 French Bread
First time at a Jimmy John's and have to be honest longest I've ever waited for a sub sandwich. I wouldn't have usually written anything but considering their ads ..... well had to
Atmosphere: 2
Food: 3
Service: 2
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