Jimmy John's
5250 Grand Ave, Gurnee
(847) 775-7600
Recent Reviews
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Super duper experience
Atmosphere: 4
Food: 5
Service: 5
Great service and quality.
Atmosphere: 5
Food: 5
Service: 5
Great location
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Giant the J J Gargantuan
I've visited this location 3 times since it's convenient to pickup my order on my way home from work. Only one of those visits did I receive a correct order. On my 1st order, They didn't put any meat on an Italian night club sandwich and that was quite the surprise when I got home to eat my dinner. I complained and never heard back from management. My wife somehow convinced me to order again a couple weeks later from this location and they got that order correct. So today I decided to try them again and this time was ridiculous. I get home and open my sandwich only to find no joke, 2 pounds of lettuce, onion, oil and mayo all soaked into soggy bread. There was meat this time but the sandwich wasn't edible. I couldn't even hold it without oil dripping or the sandwich falling apart due to the sogginess. Needless to say, I will never visit another Jimmy John's again. Wish I could rate them lower. If you dare to try them, please check your food before you leave. Sad that has to be said
Atmosphere: 1
Food: 1
Service: 1
Fast n great
Atmosphere: 5
Food: 5
Service: 5
Delicious. Just the right amount of roast beef, bread, cheese, and lettuce. The chips were crunchy and delicious as well.
Atmosphere: 5
Food: 5
Service: 5
I pre-ordered sandwiches for groomsmen getting ready on the day of the wedding. The employee at Jimmy John's was very helpful in guiding me to appropriate sandwiches & amounts to purchase.
The sandwiches were ready for pickup, making the entire process smooth & trouble free.
Atmosphere: 5
Food: 5
Service: 5
My sandwich was just yucky. Better to go to subway sandwich place.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Tuna Salad
The Italian night club and the Ultimate Italian toasted 🔥🔥🔥
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Giant the J J Gargantuan, Toasted Ultimate Italian, Bootlegger Club
Don’t promote something you can’t fulfill
Restaurantji Recommends
Get the exact same simple sandwich every time. All I do is add peppers. For some reason they never seem to remember the peppers. Oh and not to mention they like to close the doors 10-15 early and just sit around on the clock.. y’all make sandwiches… you really need to close early?
Customer service is horrible. I would never go back to this dump because of the customer service.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Roast Beef Sandwich
Really close to Six Flags, a perfect stop to the end the day. The late night staff is really friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Sandwich
I've always liked their sandwiches because they taste very good and use fresh ingredients. There is a great variety of types to choose from, too. Like their advertising says they are freakishly fast. Your sandwich is always ready before you even finish getting your soda.
Vegetarian options: They primarily focus on sandwich meats.
Parking: There's never been so many people that I couldn't find a parking space.
Wheelchair accessibility: It isn't the greatest, but you can access this store if you persevere.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: 1 Ham & Cheese, Triple Chocolate Chunk, French Bread
Horrible!
no bread really!!
Atmosphere: 1
Food: 1
Service: 1
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