Today I picked up an order from this restaurant. I've eaten here a few times now and every single time I place an order for curbside I have to walk inside and grab my order. This has happened so many times now that I finally called corporate and complained directly. If you're not going to offer curbside service don't keep it as an option on your site and remove the curbside parking signs. If Sam and Omar can't be bothered to follow pick up instructions clearly listed on the order, then please hire employees that understand basic reading comprehension. Either offer the service and deliver on the promise of curbside, or DON'T OFFER IT AT ALL.
Atmosphere: 1
Food: 1
Service: 1
Scott Carson
We had stopped at another McAllister‘s in different Chicago suburb and were underimpressed. It had just been very poorly managed.
We were on the road and our options were limited for a healthy sandwich on Grand Avenue so we took a risk.. We were so glad we did!
An older gentleman who seemed to be the manager was so friendly and so helpful! The cashier was a young lady who seemed to truly care about her job and customers! It was a world of difference from the other store we had stopped at a few weeks previously.
We just live over the border in Wisconsin and come down to Gurnee in this area periodically. This McAllister‘s will be on our short list a place to stop at in the future. It was excellent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Megan Beth
I just left here with my two young children and they were playing that song, Little Lion Man, unedited full blast with the F word five times in a row. I will never come back here. That is really rude let's try to save what little we have left of a good society
Atmosphere: 1
Service: 1
Tommy Ballis
The guy who helped me. Julio at the counter gave me such a attitude and kept looking at his watch and continued to talk shit under his breath it was very unprofessional and I told the manager on duty and I don't think he was very surprised to hear that lol get people that want to work not people who don't care about the business
Atmosphere: 2
Food: 4
Service: 1
Bruce Peters
Lots of tables and boths
Atmosphere: 5
Food: 5
Service: 5
Vanessa
The bathroom is always clean -Which is very nice! The whole place seems very sanitary. I usually get takeout and my food is always ready when I get there. My broccoli cheddar is always hot and cheesy! And I love trying their different sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Nicole
The deli is very clean. The staff is professional and the food is great.There isn't a long wait time for your order.
Atmosphere: 5
Food: 5
Service: 5
Andi Banks
Love coming here healthy fresh food. Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Adrian Lipinski
Amazing customer service! Helped with a glitched gift card!
Today, I had an incredible experience at McAlister's Deli! The food was absolutely delicious and definitely worth your money! The atmosphere was lively and welcoming, and the staff were incredibly polite and friendly. Our server, Mira, was a total patient and kind! I highly recommend this place to everyone!
Atmosphere: 5
Food: 5
Service: 5
Caden Felker
The food was very good and the service was amazing but the dining room was very quiet. They should play some music. Candace was a great cashier.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, The Italian, Soup and a Sandwiche
Michael Wolf
Went in today to get the peach cobbler cheesecake and butter pecan cheesecake, one slice each. Got home and had 2 butter pecan cheesecake slices. Really! Check your carryout orders!
Service: 1
Dan
First time eating from there today and it was a great experience
Atmosphere: 5
Food: 5
Service: 5
Victoria Moreno
I am a frequent costumer on this location. I love their food and their prices. However today I had a bad experience, I ordered the choose two, the pecan berry salad and sw sandwich. I ordered it online and when I went inside to pick it up the cashier seemed annoyed and rude. I don’t expect her to be all happy but I do expect some type of costumer courtesy. When I asked her for an extra fork she told me no because I already had one. I ignored that, but when I got home and opened my salad, there was no chicken. It is not the first time I get the pecan berry salad and it always comes with chicken. I don’t know what happened this time but I absolutely disappointed.
I was never there
Today I picked up an order from this restaurant. I've eaten here a few times now and every single time I place an order for curbside I have to walk inside and grab my order. This has happened so many times now that I finally called corporate and complained directly. If you're not going to offer curbside service don't keep it as an option on your site and remove the curbside parking signs. If Sam and Omar can't be bothered to follow pick up instructions clearly listed on the order, then please hire employees that understand basic reading comprehension. Either offer the service and deliver on the promise of curbside, or DON'T OFFER IT AT ALL.
Atmosphere: 1
Food: 1
Service: 1
We had stopped at another McAllister‘s in different Chicago suburb and were underimpressed. It had just been very poorly managed.
We were on the road and our options were limited for a healthy sandwich on Grand Avenue so we took a risk.. We were so glad we did!
An older gentleman who seemed to be the manager was so friendly and so helpful! The cashier was a young lady who seemed to truly care about her job and customers! It was a world of difference from the other store we had stopped at a few weeks previously.
We just live over the border in Wisconsin and come down to Gurnee in this area periodically. This McAllister‘s will be on our short list a place to stop at in the future. It was excellent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I just left here with my two young children and they were playing that song, Little Lion Man, unedited full blast with the F word five times in a row. I will never come back here. That is really rude let's try to save what little we have left of a good society
Atmosphere: 1
Service: 1
The guy who helped me. Julio at the counter gave me such a attitude and kept looking at his watch and continued to talk shit under his breath it was very unprofessional and I told the manager on duty and I don't think he was very surprised to hear that lol get people that want to work not people who don't care about the business
Atmosphere: 2
Food: 4
Service: 1
Lots of tables and boths
Atmosphere: 5
Food: 5
Service: 5
The bathroom is always clean -Which is very nice! The whole place seems very sanitary. I usually get takeout and my food is always ready when I get there. My broccoli cheddar is always hot and cheesy! And I love trying their different sandwiches.
Atmosphere: 5
Food: 5
Service: 5
The deli is very clean. The staff is professional and the food is great.There isn't a long wait time for your order.
Atmosphere: 5
Food: 5
Service: 5
Love coming here healthy fresh food. Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Amazing customer service! Helped with a glitched gift card!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Today, I had an incredible experience at McAlister's Deli! The food was absolutely delicious and definitely worth your money! The atmosphere was lively and welcoming, and the staff were incredibly polite and friendly. Our server, Mira, was a total patient and kind! I highly recommend this place to everyone!
Atmosphere: 5
Food: 5
Service: 5
The food was very good and the service was amazing but the dining room was very quiet. They should play some music. Candace was a great cashier.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, The Italian, Soup and a Sandwiche
Went in today to get the peach cobbler cheesecake and butter pecan cheesecake, one slice each. Got home and had 2 butter pecan cheesecake slices. Really! Check your carryout orders!
Service: 1
First time eating from there today and it was a great experience
Atmosphere: 5
Food: 5
Service: 5
I am a frequent costumer on this location. I love their food and their prices. However today I had a bad experience, I ordered the choose two, the pecan berry salad and sw sandwich. I ordered it online and when I went inside to pick it up the cashier seemed annoyed and rude. I don’t expect her to be all happy but I do expect some type of costumer courtesy. When I asked her for an extra fork she told me no because I already had one. I ignored that, but when I got home and opened my salad, there was no chicken. It is not the first time I get the pecan berry salad and it always comes with chicken. I don’t know what happened this time but I absolutely disappointed.
Atmosphere: 2
Food: 5
Service: 2
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