Oberweis Ice Cream and Dairy Store

Oberweis Dairy has become a must-stop for us on the way back home from a weekend getaway. The place is clean, inviting, and their ice cream is absolutely top-notch. We especially love their wide variety of flavors and their chocolate shakes, both are consistently delicious and a treat to look forward to.

That said, the service leaves room for improvement. While most of the staff have been fine, I’ve had a couple of disappointing experiences with one individual in particular. I don’t know his name, but his sense of entitlement and lack of customer care really stood out in a negative way. Moments like this can tarnish an otherwise enjoyable visit, and I’d love to see the team prioritize a more welcoming and attentive approach across the board.

Despite this, the quality of the ice cream keeps us coming back. If they can match their service to the standard of their products, Oberweis would truly be exceptional

Atmosphere: 5

Food: 5

Service: 3

Had the apple crisp sundae and it was amazing.

Look of an established franchise with the comfy feel of mom and pop shop. Make time to try the eggnog once it's in stock!

Amazing management ice cream is so good.

Atmosphere: 5

Food: 5

Service: 5

Went to Overweis today to share a banana split with my husband. I watched the girl make it. The banana’s literally black. She decided to use it anyway. The banana was obviously overripe, mushy and disgusting! Couldn’t even eat the banana split! While the girl was polite, the food was shockingly gross!

Atmosphere: 3

Food: 1

Service: 3

amazing ice cream and amazing people

Atmosphere: 5

Food: 5

Service: 5

There was plastic in my mouth after eating a frostbite.

Atmosphere: 4

Food: 2

Service: 4

I love their Apple crisp .. ?so delicious and yummy …jus can’t wait wit to lick in ?

Atmosphere: 5

Food: 5

Service: 5

Always great service, even when they’re super busy! Malt milkshake is bomb!!

Atmosphere: 5

Food: 5

Service: 5

Love the hot fudge brownie Sunday with caramel and the banana split.

Atmosphere: 5

Food: 5

Service: 5

Really great place with an added bonus of chess boards. They accommodated for my daughter's peanut allergy.

Atmosphere: 5

Food: 5

Service: 5

Very slow. Employeees standing around and looking at customers. Not a lot of scooping going on. One employee left the counter after I asked a question. Super odd. But just go to McDonald’s next door. Better service and an ricing.

Atmosphere: 3

Food: 3

Service: 1

Asked for no cookie stick in shake, got it anyway-allergies. The person didn’t know the cookie had nuts. It is a hazelnut cookie. Ordered dulce de leche-got vanilla. Scoops are 1/2 size they used to be for higher price. Done, never again.

Food: 1

Service: 1

Never a bad desert!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Brownie

It’s a shame that the serving sizes are cheatingly small. We bought a large cup ice cream sundae for $10 and the cup was only 60% full.

Unfortunately like other food places who ask for tips before the preparation, don’t be surprised when you are given less when you don’t tip ?.

Otherwise the ice-cream was ok, just not worth the price. But this experience has left us with a bad taste.

Food: 2

Service: 1