Panda Express
7105 Grand Ave, Gurnee
(847) 856-3971
Recent Reviews
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Went here today on Saturday, December 13 at around 12 PM and I didn’t really receive much in my plate. The lady who was serving me didn’t really try to give adequate portions. Her name began with a B.
Otherwise, any other time I’ve been here it has been great.
My go to place
Atmosphere: 5
Food: 5
Service: 5
Such good food!!!
Atmosphere: 5
Food: 5
Service: 5
I am Panda Express user and I love it. 10/7/2025 I buy some order and a chinese employee ( Fei H) service is not good and portions are also less and not same with the last time ordering . And also I talk her to redeem my large plate reward , But she reject my redeem although I am qualified for Large plate. This is the first disappointment I've ever had in my entire life shopping at Panda Express.
Atmosphere: 1
Food: 3
Service: 1
Love this place . People are kind service is great !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki
Amara served me and my friends and her service was outstanding, she was welcoming, helped us with any questions all in a timely manner, will definitely come back after this great experience
Atmosphere: 5
Food: 5
Service: 5
No five stars. No actual pandas at this location.
Atmosphere: 4
Food: 4
Service: 4
Prices went up and portion sizes deceased significantly! It's not even worth it anymore. I'm paying over $11 for a huge container of rice and one little scoop each of the entrees.
Good food
Atmosphere: 3
Food: 4
Service: 3
The chow mien was burn and I ask for another one and they gave me the same burn chow mein
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
I came in around 8:45–9:00 PM, about 45 minutes before closing, and was told they weren’t making any more food. At a fast food restaurant, that’s unheard of—most restaurants don’t stop serving food that early. All they had left was rice and shrimp. It seemed like the staff was more focused on cleaning up and turning away customers than actually serving food. When I asked when I should come back to get served, they told me after 8 PM, they stop making food. So, an hour and a half before closing, you're out of luck? I’ve never experienced this at any other Panda Express, just this location. The owner really needs to address the laziness and lack of professionalism from the staff.
Atmosphere: 1
Food: 1
Service: 1
Always have to wait for mushroom chicken
Atmosphere: 4
Food: 4
Service: 3
I’m very concerned about the Kung Pao Chicken I had from this location last night. While eating, I noticed the chicken didn’t seem fully cooked—it had a strange texture and taste. A few hours later, around 2 AM, I woke up with severe stomach pain and discomfort.
I now suspect I may have gotten food poisoning from the undercooked chicken. This is extremely concerning, and I’m sharing this so others are aware and management can take this seriously. Food safety and proper cooking standards must be prioritized.
Food: 1
I ordered a medium box of black pepper sirloin. My portion had way too much broccoli stalks included. EVERY OTHER RESTAURANT would have pitched these in the garbage. When I complained to the “ manager “ she told me it was broccoli stalks. She offered nothing to make me happy. This is the reason for my bad review. No apology was given.
Atmosphere: 2
Food: 2
Service: 2
This location gave me the worst case of food poisoning i have ever had in my life. It took almost a full year for my body and stomach to recover. It was at least 2 years before i worked up the courage to try panda express again. You couldnt pay me to eat here.
Atmosphere: 1
Food: 1
Service: 1
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