I ordered a medium box of black pepper sirloin. My portion had way too much broccoli stalks included. EVERY OTHER RESTAURANT would have pitched these in the garbage. When I complained to the “ manager “ she told me it was broccoli stalks. She offered nothing to make me happy. This is the reason for my bad review. No apology was given.
Atmosphere: 2
Food: 2
Service: 2
matt g
This location gave me the worst case of food poisoning i have ever had in my life. It took almost a full year for my body and stomach to recover. It was at least 2 years before i worked up the courage to try panda express again. You couldnt pay me to eat here.
Atmosphere: 1
Food: 1
Service: 1
Emily Bonham
Hit or miss here, sometimes they have everything hot and are quick to refill the dishes that are running low and other times they just are low and don't seem to care. Definitely depends on the staff and time of day you visit. Recommend visiting when it's busy time right at lunch or dinner, they usually have everything stocked then..
Atmosphere: 3
Food: 3
Service: 4
Nathan Jones
Containers were 70/80% filled on the Family Meal. I filled out the online survey but as no one has followed up in 3 weeks. They sent me a coupon for a small entree if I ordered 2 plate meal. I'm now leaving a review as a warning that this may happen to you as well.
Atmosphere: 1
Food: 1
Service: 1
cal derra
The front staff were so high they barely knew where they were. Orders wrong, one guy so blasted he took a solid 5 minutes to drag a cleaning rag about a foot. Walked.
Atmosphere: 1
Food: 1
Service: 1
FREDDRICK DIEZ
Placed my order for pickup at 8:06 pm but I have been waiting for over 30 minutes. Although every body is working hard, there is a horrible system in place. If u say a time then the food should be done by that time! I will never order from this Panda ever again!!!
Atmosphere: 1
Service: 2
Diana Gomez
Unorganized, dirty bathrooms, and dirty/spills on the counters. (Went to the bathroom after a staff and didn't even flush the toilet and so much toilet paper on the floor) Again, UNORGANIZED and not even good customer service. (we ordered first in line but once the food was ready they served other customers while we were there first, so we had to wait ANOTHER 25 minutes to get fresh food, honestly disappointing)
Atmosphere: 1
Food: 1
Service: 1
T
Love the orange chicken! Always fresh and delicious (although pricey!)
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: The Original Orange Chicken
greg mangaran
Ordered the family feast 3 full entrees and 2 full sides, upgrade 1 entrees to honey walnut shrimp with additional charge of $4.50, they just gave us half full. What's the use of that additional $4.50
Chicken teriyaki was burnt and dry. I took out charred pieces of chicken. I'll never go back. The manager doesn't look at the food before they serve it?
Recommended dishes: Beijing Beef, Chow Mein, Bigger Plate, The Original Orange Chicken, Honey Walnut Shrimp
BO JIN
Fry rice was not good today, chef changed?
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Beijing Beef, Kung Pao Chicken, Fried Rice
dominique smith
HORRIBLE!!! I wish I could have drove to the restaurant because what I received was completely disgusting. Rice was old it did not have any taste aside from the large chunks of onions then the noddles I could not believe someone felt that this would be ok to serve. The Shrimp were eatable they were not bad but the orange chicken the beef and broccoli and the chicken egg roll I will never trust social media again when it comes to trying something different. 30 bucks for nothing and hey that’s ok I learned my lesson but the delivery driver she was really nice.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Honey Walnut Shrimp
Joselyn Daniela
Daisy provides a great customer service. I love her!
Beverly Cooper
Love Panda Express! Okay, so it's not authentic Chinese food, but hey! Where can you get that, unless you go to China, which most of us can't do. The food is both fresh and well prepared; the wait staff are friendly and accommodating, this little eating establishment is clean, quiet and a lot of very convenient parking. Oh, did l mention the prices? Great by today's standards...so what's not to like? Probably one of the BEST locations in Lake County!
I ordered a medium box of black pepper sirloin. My portion had way too much broccoli stalks included. EVERY OTHER RESTAURANT would have pitched these in the garbage. When I complained to the “ manager “ she told me it was broccoli stalks. She offered nothing to make me happy. This is the reason for my bad review. No apology was given.
Atmosphere: 2
Food: 2
Service: 2
This location gave me the worst case of food poisoning i have ever had in my life. It took almost a full year for my body and stomach to recover. It was at least 2 years before i worked up the courage to try panda express again. You couldnt pay me to eat here.
Atmosphere: 1
Food: 1
Service: 1
Hit or miss here, sometimes they have everything hot and are quick to refill the dishes that are running low and other times they just are low and don't seem to care. Definitely depends on the staff and time of day you visit. Recommend visiting when it's busy time right at lunch or dinner, they usually have everything stocked then..
Atmosphere: 3
Food: 3
Service: 4
Containers were 70/80% filled on the Family Meal.
I filled out the online survey but as no one has followed up in 3 weeks. They sent me a coupon for a small entree if I ordered 2 plate meal.
I'm now leaving a review as a warning that this may happen to you as well.
Atmosphere: 1
Food: 1
Service: 1
The front staff were so high they barely knew where they were. Orders wrong, one guy so blasted he took a solid 5 minutes to drag a cleaning rag about a foot. Walked.
Atmosphere: 1
Food: 1
Service: 1
Placed my order for pickup at 8:06 pm but I have been waiting for over 30 minutes. Although every body is working hard, there is a horrible system in place. If u say a time then the food should be done by that time! I will never order from this Panda ever again!!!
Atmosphere: 1
Service: 2
Unorganized, dirty bathrooms, and dirty/spills on the counters.
(Went to the bathroom after a staff and didn't even flush the toilet and so much toilet paper on the floor)
Again, UNORGANIZED and not even good customer service.
(we ordered first in line but once the food was ready they served other customers while we were there first, so we had to wait ANOTHER 25 minutes to get fresh food, honestly disappointing)
Atmosphere: 1
Food: 1
Service: 1
Love the orange chicken! Always fresh and delicious (although pricey!)
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: The Original Orange Chicken
Ordered the family feast 3 full entrees and 2 full sides, upgrade 1 entrees to honey walnut shrimp with additional charge of $4.50, they just gave us half full. What's the use of that additional $4.50
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Grilled Teriyaki Chicken, Honey Walnut Shrimp
Chicken teriyaki was burnt and dry. I took out charred pieces of chicken. I'll never go back. The manager doesn't look at the food before they serve it?
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
I like this restaurant ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beijing Beef, Chow Mein, Bigger Plate, The Original Orange Chicken, Honey Walnut Shrimp
Fry rice was not good today, chef changed?
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Beijing Beef, Kung Pao Chicken, Fried Rice
HORRIBLE!!! I wish I could have drove to the restaurant because what I received was completely disgusting. Rice was old it did not have any taste aside from the large chunks of onions then the noddles I could not believe someone felt that this would be ok to serve. The Shrimp were eatable they were not bad but the orange chicken the beef and broccoli and the chicken egg roll I will never trust social media again when it comes to trying something different. 30 bucks for nothing and hey that’s ok I learned my lesson but the delivery driver she was really nice.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Honey Walnut Shrimp
Daisy provides a great customer service. I love her!
Love Panda Express! Okay, so it's not authentic Chinese food, but hey! Where can you get that, unless you go to China, which most of us can't do. The food is both fresh and well prepared; the wait staff are friendly and accommodating, this little eating establishment is clean, quiet and a lot of very convenient parking. Oh, did l mention the prices? Great by today's standards...so what's not to like? Probably one of the BEST locations in Lake County!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki, Grilled Teriyaki Chicken, Chow Mein, Plate
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