Rosati's Pizza
5404 Grand Ave, Gurnee
(847) 360-9400
Recent Reviews
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The staff here are so slow.They might as well be on the spectrum.They don't know delivery addresses.They don't know how to be polite customers.Apparently, they don't even have a manager in the store while they're operating being rude and completely disrespectful to customers.Whoever is working the phones today should be fired and never be allowed to work in customer service again. There are so many other pizza places to order from and the reviews for this particular rosadis isn't very good.They better start improving something or they won't be around for much longer.
Atmosphere: 1
Food: 1
Service: 1
This place gives Rosati’s a bad name I live in Chicago. This place is graceful messed up my order twice and then they didn’t even bring us a fork for our salad the third time do not eat here if you are up at the waterpark and they offered me no compensation said will bring you back a fork. Pathetic
Never ordering here again.
Pizza was amazing
Atmosphere: 5
Food: 5
Service: 5
We've ordered from here a bunch and quality of the food and service has really gone down hill in the past year or so. We waited almost an hour for a 2 pizza delivery called the store and the person on the phone played dumb and acted like he didn't understand what the order # was or my name. Food was cold and not fresh when it arrived. Never ordering from this location again.
Atmosphere: 2
Food: 2
Service: 1
Pizza too salty and wings soggy
Purchased for delivery. It’s has been one of the most disgusting and disappointing pizzas ever.
Food: 1
Great Restaurant that sells great Chicago Deep Dish Pizza! Worth every cent! This will definitely be the place to eat at again whenever I am in the area.
Atmosphere: 5
Food: 5
Service: 5
I got a gyro, large cheese fry from this particular location and I was impressed wit everything. The staff was better than great and the gyro to this day is the best I ever had. The fries were perfect.... The price had me thinking it wasn't going to be all that but I was wrong and I'm going back in a bit... Try them and thank me later.
Atmosphere: 5
Food: 5
Service: 5
Service is horrific. Management - owners don’t allow employees to be nice to customers. Group of 8. Asked for 2L Pepsi. Denied and said 2L is for take out not dine in. Guess they needed to sell us (loot us) for 8 regular bottle Pepsi.
When we asked for crushed red pepper, prefer $ parm cheese - that took forever! We were kngniene eating. Had to get it ourselves. Ha ha
Try to work with customers!!! Good food but service is a big fat ZERO.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Apparently you can't buy a 2-litter soda to eat in the restaurant. If you want something to drink, you have to buy the individual bottles.
Atmosphere: 1
Food: 1
Service: 1
Actually, very quite and relaxing 😌.
Atmosphere: 5
Food: 5
Service: 5
Food is ok but this place is *filthy*. Bathrooms are horrible.
This place was average. Kinda like others have said the pizza is very bread forward. I did however get a good cheese pull. The toppings could have been more abundant for the price.
I would not however go back for a second try. It's a shame because I have only had Chicago pizza 1 other time at Lou's and it was fantastic I however couldn't make it all the way down there and I took my son here because he has never had Chicago style pizza and it was a big disappointment. He did not like this pizza.
Atmosphere: 3
Food: 3
Service: 3
Food was alright the tables were sticky and disgusting this whole place isnt clean, there is no soap in the bathrooms. And employees look like they dont shower
Atmosphere: 1
Food: 4
Service: 3
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