Sbarro

6170 W Grand Ave #721, Gurnee
(847) 855-9803

Recent Reviews

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Archy M

I don't like writing negative reviews but after repeatedly ignoring a customer I have to... there isn't much choice at Oasis so I specifically take the time to stop for breakfast which Sbarro has on the menu... unfortunately they have a problem with time, they lose customers and complain that business is bad.... And it will be like this until you learn to respect every customer... once again despite the fact that there are many breakfasts available in the area I stop to hear at Sbarro... that breakfast is from 6 to 10... despite the fact that it's before 10 there is no breakfast on display and I hear a lie.... I don't recommend it... I don't like it.. And certainly neither I nor my friends will waste their time listening to such lies.... first learn to respect the customer and then start a business.... only 1 star!!!

Atmosphere: 1

Food: 1

Service: 1

Anthony Regalia

Wow. I'm tellin' ya their pizza is off the hook! Phenomenal, delicious, fantastic, all of the above! I ordered a cheese, sausage and pepperoni 45 minutes before close, and they hooked it up! Mouth watering to say the least! Thanks to everyone working there! I'll definitely be back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Create Your Own 17 XL NY Pizza, Sausage and Pepperoni Pizza Slice, Baked Ziti, NY Sausage Slice

Stephanie Morales

The side pasta wasn't fully cooked & the pepperoni strm bottom part was burnt. But the meat lasagna was Soo delicious ? & the pizza combo is decent price ?.

Atmosphere: 5

Food: 3

Service: 5

Moath Alshibi

The worst Customer serviceAnd the guy who makes the pizza use no glovesHe be Touching everything with his hands.

Atmosphere: 1

Food: 1

Service: 1

Dani Nitti

Got 3 Stromboli and Caesar salad. The Stromboli were alright, Frozen pizza quality and the Caesar salad was wilted with stale Croutons. Would never order from here again.

Atmosphere: 3

Food: 2

Service: 3

Danielle Nitti

Got 3 Stromboli and Caesar salad. The Stromboli were alright, Frozen pizza quality and the Caesar salad was wilted with stale Croutons. Would never order from here again.

Atmosphere: 3

Food: 2

Service: 3

Hector The Flexer

Horrible service the young Hispanic man was rude, and the chef was yelling at me. need to fire their staff immediately.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: NY Pepperoni Slice

The Punisher

Great place to grab a quick slice of pizza and / or a Stromboli. The salads are fresh and good. The Italian sausage and vegetables are delicious. There is plenty of seating in the food court.

Atmosphere: 5

Food: 4

Service: 3

Recommended dishes: Individual Pepperoni Stromboli, Supremo

Xevn777 -

Great pizza

Lawanada Gilmore

Great food quick service

Anquinette Harris

We drove from Glendale Wisconsin for this pizza

Katlyn bascomb

I LOVE the food here, but specifically the female worker with long black hair - is so DISRESPECTFUL. She has no respect towards customers, did not know how to ring in our order and yelled at us asking what food we had over and over again. I love this place and the owner is a great guy. Please consider this woman's actions towards people.

Cin

The Spanish employee is rude. She was hiding in the kitchen while the clients are lining up. She refuses to speak Spanish to a customer even though she was speaking Spanish to another one. She didn’t want to warm up a cake that was frozen and couldn’t even be eating with a knife and a fork and said it wasn’t her fault.

Carolina Moctezuma

Food here is decent, pretty good for it being sbarro.On the other hand though it has really bad customer service. Workers look like they are always in a bad mood. They tend to be ignorant and dont treat the customers kindly. I also witness an employee and a costumer arguing pretty aggressively.Only come here because of the convinience of the food. Would not come back because of the poor customer service.

Angie

4 stars only because the strawberry lemonade taste like water with sugar in it.... Other than that the pizza was hot... Delicious... The people were nice and friendly.. greeted... Thanked us.... Didnt think it was going to be good . But it ended up being some alright pizza... The sauce was watered down with no real flavor... But overall a great experience... Edible food... Not a bad spot .. would recommend this place... Might go back but not sure

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