It's a shame that we receive advertisements every week in the mail with food coupons from Subway, but when you try to redeem a coupon, the store is never participating. They want our business but don't want give anything back to the community. They're not participating, well we ain't either.
Service: 1
J KR
They always have my order ready when I place it on the app. Attention has been great too. I'd assume the previous reviews referred to a ex-employee.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Marinara
Y- NOT
Place makes a fairly good sandwich but when a franchise refuses to take any coupons whatsoever that turns me off. In todays economy the customer really appreciates coupons and that has a tendency to draw me to those locations. This location is now added to my never go to again list of subways. Only because of the coupon issue.
Atmosphere: 3
Food: 3
Service: 3
Cydney O'Bryant
Would give 0 stars if I could. Horrible Employees and horrible customer service. Placed order in the subway app and payment was taken and they claim they never received the order. Had the order confirmation on my phone and proof of payment and he refused to make my $7 order or give a refund.Don’t waste your time and money. Horrible business
Atmosphere: 1
Food: 1
Service: 1
Scott Baker
So, I decided to stop by Subway sandwich shop in Gurnee off of Delany. I walked up to an empty counter to place my order when I was informed that there is an imaginary line some 18” to my right “AND THAT IS WHERE THE LINE STARTS!”Yes, I walked outNo, I will never return
Tinah Moran
A guy who work at this location is a good sandwich maker always do be
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken
Bonnie Brawner
Worker didn't't talk to us, he turned the open sign of 30 min before they closed.Food was good tho
Adrian Gonzalez
Ok get ready for this ill try to make it quick!Food: got me sick for 2 days, i got the tuna and i can only assume they do not know how to keep there food fresh, ironic that there slogan is “eat fresh”Store: is humid, probably why there food is growing bacteria at a rapid pace. I would usually give a store a second chance which i did! Yet to be let down again.I think an overhaul check/quality control inspection needs to be more thorough.They’re ruining it for other subways that are truly keeping there food fresh.
Atmosphere: 2
Food: 1
Service: 3
Nina 28
Come here almost everyday. Never opens on time, and when they do eventually open they don’t have anything ready, So I’m stuck waiting for them to get everything ready for the day. Im on a time crunch so sometimes i can’t wait. They should just honestly change their hours or take their job more seriously. Very nice lady just really bad service.
Isaaclovsky
I’ve been here about 6 times in the last 2 months and 5/6 times they are still closed. I have waited until 9:20 once.
We love this location the subs are always very good!
Sandra Graham
I ordered the Cali fresh wrap. He did not tell me I would be charged for a footlong. The container they put the meat in was not filled to the brim like it is supposed to be. He also did not tell me they were out of the fresh Mozzarella which is the whole reason I wanted that. The bacon was stacked on top of each other. All the Avocado was in one place, he sprinkled the salt all in one spot. It was folded terribly. I wanted spinach but it looked horrible. After we were done eating, a couple of the guys laid down with their heads on their backpacks, and were on their phones. The lady says you can't sleep here. We said they aren't sleeping. She says this is a restaurant, how do you think this looks? We are out in the hot sun from 10am to 4pm. They were just relaxing on our lunch break.
It's a shame that we receive advertisements every week in the mail with food coupons from Subway, but when you try to redeem a coupon, the store is never participating. They want our business but don't want give anything back to the community. They're not participating, well we ain't either.
Service: 1
They always have my order ready when I place it on the app. Attention has been great too. I'd assume the previous reviews referred to a ex-employee.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Marinara
Place makes a fairly good sandwich but when a franchise refuses to take any coupons whatsoever that turns me off. In todays economy the customer really appreciates coupons and that has a tendency to draw me to those locations. This location is now added to my never go to again list of subways. Only because of the coupon issue.
Atmosphere: 3
Food: 3
Service: 3
Would give 0 stars if I could. Horrible Employees and horrible customer service. Placed order in the subway app and payment was taken and they claim they never received the order. Had the order confirmation on my phone and proof of payment and he refused to make my $7 order or give a refund.Don’t waste your time and money. Horrible business
Atmosphere: 1
Food: 1
Service: 1
So, I decided to stop by Subway sandwich shop in Gurnee off of Delany. I walked up to an empty counter to place my order when I was informed that there is an imaginary line some 18” to my right “AND THAT IS WHERE THE LINE STARTS!”Yes, I walked outNo, I will never return
A guy who work at this location is a good sandwich maker always do be
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken
Worker didn't't talk to us, he turned the open sign of 30 min before they closed.Food was good tho
Ok get ready for this ill try to make it quick!Food: got me sick for 2 days, i got the tuna and i can only assume they do not know how to keep there food fresh, ironic that there slogan is “eat fresh”Store: is humid, probably why there food is growing bacteria at a rapid pace. I would usually give a store a second chance which i did! Yet to be let down again.I think an overhaul check/quality control inspection needs to be more thorough.They’re ruining it for other subways that are truly keeping there food fresh.
Atmosphere: 2
Food: 1
Service: 3
Come here almost everyday. Never opens on time, and when they do eventually open they don’t have anything ready, So I’m stuck waiting for them to get everything ready for the day. Im on a time crunch so sometimes i can’t wait. They should just honestly change their hours or take their job more seriously. Very nice lady just really bad service.
I’ve been here about 6 times in the last 2 months and 5/6 times they are still closed. I have waited until 9:20 once.
Restaurantji Recommends
Good place for service and food
Don't eat here, you will regret it
really nice staff here
We love this location the subs are always very good!
I ordered the Cali fresh wrap. He did not tell me I would be charged for a footlong. The container they put the meat in was not filled to the brim like it is supposed to be. He also did not tell me they were out of the fresh Mozzarella which is the whole reason I wanted that. The bacon was stacked on top of each other. All the Avocado was in one place, he sprinkled the salt all in one spot. It was folded terribly. I wanted spinach but it looked horrible. After we were done eating, a couple of the guys laid down with their heads on their backpacks, and were on their phones. The lady says you can't sleep here. We said they aren't sleeping. She says this is a restaurant, how do you think this looks? We are out in the hot sun from 10am to 4pm. They were just relaxing on our lunch break.
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