Subway
5101 Washington St Unit #1, Gurnee
(847) 244-4249
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Pizza was burnt.
Atmosphere: 1
Food: 1
Service: 1
Completely dirty, it looked like every counter and table had not been wiped in several days, the lids weren't restocked, garbage in the cubbies with the clean lids, no more straws, over flowing garbage bins. The bread was stale. All while there were no customers for the half hour I was there and the employees were just standing around. There's nothing good to say about this place.
Atmosphere: 1
Food: 1
Service: 2
Completely dirty, it looked like every counter and table had not been wiped in several days, the lids weren't restocked, garbage in the cubbies with the clean lids, no more straws, over flowing garbage bins. The bread was stale. All while there were no customers for the half hour I was there and the employees were just standing around. There's nothing good to say about this place.
Atmosphere: 1
Food: 1
Service: 2
Place ran out of tomato’s and onions - employees didn’t care to tell people before they ordered.
Atmosphere: 1
Food: 1
Service: 1
Vegetarian options: This was my second visit to get lunch with my team. We encountered bad behavior at our first visit but I thought that was misunderstanding. But we got same bad behavior from employee. She was very root and performed poor service. We never come again
Service: 1
I find it weird that in the middle of the order the person would stop to go work on a order for someone not in the store, that already had another employee working on it. Two of the three people working were doing takeout orders as they have a growing line of people waiting. Also had the wrong cheese put on my sandwich, which I called out while they were doing it and they decided to lie about what cheese it was rather than fix an easy mistake. Half the veggies looked worse than any other subway I've been too. There are other locations close enough to here that I cant recommend using this one at all.
Atmosphere: 1
Food: 2
Service: 1
Will not take a deal form subway just because.
Atmosphere: 1
Food: 1
Service: 1
I've ordered a fair bit from here in the past 6 months or so... Always a good sandwich and fair portions. I agree with another reviewer who said it's always clean... Thanks for the good experience and
Atmosphere: 5
Food: 5
Service: 5
I’ve been here more than twice and so far the customer service is fine, ingredientes seem fresh, their sandwiches are good too, I like to personalize them, however, I came in yesterday and was charged more than what I should’ve. It was probably a mistake but I would be careful with this. I also don’t like having to ask for an extra amount of ingredientes because sometimes they do not put enough, if I remember well yesterday they just put 3 cucumbers in my sandwich which is a joke so I had to ask for more. Overall, this place is just fine.
The pizza and subway was
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Is very hard to find a place this clean & that they enjoy what they do for work...Super friendly people & they make my sandwich as I asked for without a mean face,thank you so much...I highly recommend this place & I would give a 10 star review if I could ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personal Cheese Pizza
Order was prepared correctly. Food was fresh.
Food: 5
Service: 5
Employees groaned as we walked in at 8:30 and said they weren’t going to make any more sandwiches.
Atmosphere: 1
Food: 1
Service: 1
These two female employees groaned as we walked in at 8:30 and the place closes at 9, they said they were not going to make us sandwhiches because they’re about to close.
Atmosphere: 1
Service: 1
The employees here were very respectful and kind . They’ve gotten my order correct
Loading...