Dairy Queen Grill & Chill
1820 Keokuk St, Hamilton
(217) 847-2711
Recent Reviews
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Friendly and quick
Atmosphere: 5
Food: 4
Service: 5
The staff was very nice and friendly, but this is the second time I have been through where I have asked for extra EXTRA toppings in my blizzard and have gotten nothing but vanilla ice cream. My family came tonight and you would think after spending over 30 dollars we would get something more than just vanilla ice cream. Very disappointing.
Food: 1
We were driving through Hamilton and needed to stop somewhere for a quick bite. Dairy Queen Grill and Chills are one of the Fast Food places that never disappoint us. So we stopped in and it is still true, did not disappoint. We had the Chicken Strip basket combo with queso dipping sauce and a double cheeseburger and fries. The sweet tea was delicious.
The dining area was nice and clean, so were the restrooms, lots of employees on deck and all were working together and helping each other very nice to see. Great customer Service from everyone. Thanks for a great dining experience.
Atmosphere: 4
Food: 4
Service: 4
Went through drive through which I never do, asked for cups and lids did not receive so by the time I got home, it was melted all over my daughter which ruined her shorts. Then her ice scream had almost no ice cream in it at all.
Service: 1
Staff were friendly so no complaints there, however the menu that was presented to me in the drive through was very unclear- so for future reference for anyone else that comes here- if you order the 4 piece chicken strip basket- as it appears as a combo is not a combo- your drink is not included so what is presented to look like a 8.79 meal is in fact not what it results on your receipt of 11.48. All I’m saying is that it is false advertisement- in ALL other fast food franchises a combo includes drink and the fries where as at this location it does not. Just FYI. Your drink LS are separate and nearly $3.
Staff is friendly, food is average but prices have skyrocketed under what appears to be new owners. A medium blizzard is $6 and large in $7. This has long been my favorite DQ since I was a kid. But my last visit will be 5/3/25.
The DQ location gets 5 stars. It’s the DQ app that is the issue. The app will state that your order is “in process” when it’s actually ready. This has occurred several times.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Strip 6 Lunch, Ice Cream Cone, Six Piece Chicken Strip Basket, Side of Onion Rings, French Fries, Dilly Bar, Chicken Strip Baskets, Double Cheeseburger 6 Buck Lunch, Chicken Strip Sandwich, Chilli Dog, Chicken Fingers, Ice Cream Sandwich, Individual Ice Cream Cake Cups, Chicken Strips and Fries, Chicken Strips
They had a new Blizzard for Christmas season called Peppermint Hot Coco, and we all liked it.
Atmosphere: 4
Food: 5
Service: 5
Great place to grab good food in the way home
Atmosphere: 4
Food: 4
Service: 5
Pretty good restaurant with friendly staff. Food and treats are really good. Prices are good. They used to say, "hot eats and cold treats" which accurately describes it well.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Strip 6 Lunch, Ice Cream Cone, French Fries
Restaurantji Recommends
It's slow and expensive but everything else is too now. Food is good, staff is friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
The hard working staff is always friendly and happy to help. Even when they are crazy busy, they keep your wait to a minimum and accommodate your needs.
Vegetarian options: Salads, breadsticks and onion rings are excellent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pumpkin Pie Blizzards, Onion Ring
Food was great and we he customer service was just as good
Such friendly staff. We visited on Mother's Day and it didn't disappoint. Good gravy and amazing Blizzard ice cream treats!
Atmosphere: 5
Food: 5
Service: 5
I experienced good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Backyard Bacon Ranch Stackburger
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