Arby's

1701 S Park Ave, Herrin
(618) 988-9299

Recent Reviews

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GOLD CHAIN

Friendly staff clean facility it's Arby's they got the meats!

Atmosphere: 5

Food: 5

Service: 5

Rebecca South

I walked in to order the $7.00 double meal deal & ordered curly fries and I waited for it inside. I took my bag & drove home then opened the bag & I only got the sandwich, so I called back up there and they told if I wanted to come back they would make it right. So I drove all the way back & went through the drive through this time and I told them at the drive up speaker I was who just called about my order not being right. They asked what I needed so I asked for a large curly fries and large drink for my extra trip & they said 1st it comes with a medium, I repeated that I had to drive back for the rest of the order and that's the least they could do. Then the manager who I spoke with said drive on up & we'll take care of it. I had also tried to use the app & it doesn't work for that store, I mentioned it to them & the one that took my order said it doesn't work for her either!!!! What's the use of the darn app if you can't use it????!!?!!!! They need to get the stuff right or take it out!!!!!

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Beef 'N Cheddar, Curly Fries

Heather Chitwood

FAt and friendly

Atmosphere: 5

Food: 5

Service: 5

Jerry Bond

Get place to grab some chicken sandwiches.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Chicken Bacon & Swiss Sandwich, Curly Fries, Roast Beef, Half Pound Roast Beef

Harry Economou

Great beet

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Curly Fries, Roast Beef, Classic Roast Beef, Reuben

Stan F.

Food and service was great, but it's getting expensive $$$ to eat out anywhere anymore...

Atmosphere: 5

Food: 5

Service: 5

Scott Phillips

Barely heard the guy ordering. Always get a gyro and a #2 double.

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Greek Gyro, Roast Beef

mathew larrison

Just a average Arby's.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Curly Fries, Roast Beef, Classic Roast Beef

julie miller

Had a Hugh black hair in my hamburger!!!!!

Atmosphere: 4

Food: 1

Service: 4

Lynn Elston

Eat here regularly. Always good, fresh. For fast food they have the best meats, to quote JEJ. Restaurant always clean, though i usually go mid afternoon.

Wheelchair accessibility: As a disability person they have 2 spacious handicapped parking spaces w easy ramp by door. Going through 2 doors may b a challenge. Could use a buzzer or electric doors.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, Classic Roast Beef

Kristen Taylor

We went to eat here after our son's state track meet. There was nobody there when we first arrived. Our order was slightly large due to the amount of people with us. We orded a Gyro w/ strawberry lemonade, 2 chx nuggets, 6 pc mozzarella stick, pick 2 for 6, jamocha shake, 2 reg strawberry lemonade, a buff chx slider and a ranch snack wrap. Mind you it was during happy hour. We paid and they had us pull up and wait. As I'm waiting, I'm looking at the receipt and notice that I was charged full price for the nuggets when it was supposed to be the happy hour price. I proceed inside to address it and I notice that there are only 2 employees working. The gentleman asked if he threw 2 more nuggets in the bag if that would be okay. I approved because I wasn't there to start anything, just wanted them to fix the mistake. I wait and get my order and take it out to the car. As we are pulling things out of the bag and passing them out we realized they forgot certain sauces. My daughter took a drink of her strawberry lemonade and complained it tasted like water. I then took a sip and in fact it was PINK water. I took a sip of my other daughters strawberry lemonade and it was the same way. Mind you, during all of this, they became super busy. My significant other went inside for them to make both of the so called lemonades correctly. They had to contact corporate because of a receipt issue and claimed they were going to refund some money. We haven't received it still, so I'm going to assume we won't receive it at all. What was supposed to be a quick drive through ended up being an hour of complete chaos. In the employees defense, they were extremely short staffed and nobody should have to work under the pressure that they have had to today. The 2 men whom I didn't get their names were extremely understanding and respectful about it. They did everything to try to make it right. If the employees who work at this location have to work under the kind of pressure I seen today, everything should be functioning properly and they should be getting a damn good raise.

Atmosphere: 3

Food: 3

Service: 3

It Isme

Great food as always it was so.fresh!

Atmosphere: 5

Food: 5

Service: 5

T S

My son loves their Greek

Food: 4

Service: 4

Recommended dishes: Greek Gyro

Oley Richards

Very nice people food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beef 'N Cheddar, Cherry Turnover, Roast Beef

Jimmie Pennington

We ordered online through the app and they were out of tea and gave us curly fries when we ordered crickled and they were ice cold the roast beef sandwiches were barley warm the service was rude overall very disappointing ?

Atmosphere: 1

Food: 1

Service: 1

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