McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1706 S Park Ave, Herrin
(618) 942-5251
About McDonald's
Customers' Favorites
McDonald's Reviews
Every time I go there, they messed up my order. I don’t know if they just hire the stupidest people in the world or the management is the dumbest. Literally wish I could get a lawsuit against them. Might make it happen.
I do not recommend using the app for anything! We placed two online orders on two different days. Neither one went to the store but we got charged for them anyway. Tried filing some reports and even though we sent the info they CLOSED them! We have not received our money back and no one will help! Customer Service is a joke unless you're at the store, but apparently the store can't do anything about it!
Horribly ran location!
Recently made a purchase thru the app. And when arrived I was told they could not honor the order due to breakfast being over. I placed the order at 10:29 am not realizing breakfast ended at 10:30. When I went in to complain I was told I’d have to wait 2-3 business days for a credit for the food I ordered and no way to simply get a credit and purchase lunch food instead. Now 7 days later my money was NEVER refunded and manager wants me to come back...read full review
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | Closed |
| Thursday | 5AM - 11PM |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | 5AM - 11PM |
McDonald's, located near St. Charles Shopping Center, is a reliable spot for a quick bite. The staff is professional, pleasant, and accurate with orders. The food is great, with fresh fries and nuggets. The restaurant is praised for its friendly and happy employees, with one staff member standing out as particularly amazing. Despite some mixed experiences, this location has provided excellent service and food, making it a recommended spot for a satisfying meal.