Ordered a steak egg and cheese Bagel meal. The Bagel must have been sitting to long because the edges were so hard thought I chipped a tooth bitting into it. It tasted horrible. 6:30 am on 12 -3- 2025 visit.
Josh McDaniel
really this is the standards at this mcdonalds looks like a dog chewed on it maybe the management at this place needs a audit if this is the best that the employees can do its hamburgers kids not that hard
Food: 1
Love, Ellie
Consistently had issues with McDonald's. We placed two online orders on two separate days on the app. Neither one went to the store, but we still got charged. We did the reporting, and even though we sent all of the info they CLOSED IT WITHOUT RETURNING OUR MONEY. In store can't help apparently, and their App Customer Service has been ATROCIOUS. Also, the local owners said the Holiday Pies were available at ALL their locations on Nov 7th. Our location has consistently said they haven't gotten them yet and won't until later. What's up with that? We have frequented McDonalds, but at this point it's not worth the hassle.
Atmosphere: 3
Food: 4
Service: 1
Matthew Baker
Refusing me service even though I already bought the food. Awful way to run a business in my opinion…
Atmosphere: 1
Food: 1
Service: 1
Wayne Wilce
This has to be the WORST McDonald's in this area, stay away from Herrin's McDonald's
Atmosphere: 3
Food: 1
Service: 1
Austin Shadowen
Consistently the slowest McDonald’s drive thru I’ve been to. 20 minute wait every time.
Atmosphere: 1
Food: 3
Service: 1
Steven Danner
Had to wait for 7 min in the drive thru
Atmosphere: 3
Food: 1
Service: 2
Chase Besson
One of the slowest fast food places around Herrin.
Food: 1
Service: 1
Matt Miller
15 minutes waiting for a mobile order, had to call the restaurant, they answered and immidetly put me on hold. Called again, got told they were really busy, but had no cars in the drive thru. Food came out after I called and order was messed up, what a waste.
Food was delicious. Lobby was extremely clean and nice. Staff was all positive.
Atmosphere: 5
Food: 5
Service: 5
Charles Roberts
Slow and rude. You have to have a tattoo, piercing or your hair dyed an unnatural color to work there. Why is it so hard to make an order correctly?
Mandy Ross
Ordered on the app, got a double quarter meal. My burger was pink on the inside, and yea I get it a little pink never hurt anyone. But the top patty was the pinkest I’ve EVER gotten from McDonalds in my lifetime. I had food poisoning earlier this year (not from McDonalds), and I’d rather not experience that again anytime soon….very disappointed as I’d just gotten off work and this was first thing I’ve eaten all day
Food: 1
James “Stovepipe” Brantley
Good fries
Food: 5
Josh B
In 35 years on this earth, I did not know mcdonalds food could be this bad. This was singlehandedly the WORST piece of food I've ever attempted to eat. I didn't even know mcdonalds could burn a burger, let alone so badly that the burger shrinks to half it's normal size and becomes hard as a rock. Then serve the thing ice cold? It's like a joke it's so bad.
Terrible experience, unprofessional staff, unhelpful management.
Atmosphere: 1
Food: 1
Service: 1
Ordered a steak egg and cheese Bagel meal. The Bagel must have been sitting to long because the edges were so hard thought I chipped a tooth bitting into it. It tasted horrible. 6:30 am on 12 -3- 2025 visit.
really this is the standards at this mcdonalds looks like a dog chewed on it maybe the management at this place needs a audit if this is the best that the employees can do its hamburgers kids not that hard
Food: 1
Consistently had issues with McDonald's. We placed two online orders on two separate days on the app. Neither one went to the store, but we still got charged. We did the reporting, and even though we sent all of the info they CLOSED IT WITHOUT RETURNING OUR MONEY. In store can't help apparently, and their App Customer Service has been ATROCIOUS.
Also, the local owners said the Holiday Pies were available at ALL their locations on Nov 7th. Our location has consistently said they haven't gotten them yet and won't until later. What's up with that? We have frequented McDonalds, but at this point it's not worth the hassle.
Atmosphere: 3
Food: 4
Service: 1
Refusing me service even though I already bought the food. Awful way to run a business in my opinion…
Atmosphere: 1
Food: 1
Service: 1
This has to be the WORST McDonald's in this area, stay away from Herrin's McDonald's
Atmosphere: 3
Food: 1
Service: 1
Consistently the slowest McDonald’s drive thru I’ve been to. 20 minute wait every time.
Atmosphere: 1
Food: 3
Service: 1
Had to wait for 7 min in the drive thru
Atmosphere: 3
Food: 1
Service: 2
One of the slowest fast food places around Herrin.
Food: 1
Service: 1
15 minutes waiting for a mobile order, had to call the restaurant, they answered and immidetly put me on hold. Called again, got told they were really busy, but had no cars in the drive thru. Food came out after I called and order was messed up, what a waste.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food was delicious. Lobby was extremely clean and nice. Staff was all positive.
Atmosphere: 5
Food: 5
Service: 5
Slow and rude. You have to have a tattoo, piercing or your hair dyed an unnatural color to work there. Why is it so hard to make an order correctly?
Ordered on the app, got a double quarter meal. My burger was pink on the inside, and yea I get it a little pink never hurt anyone. But the top patty was the pinkest I’ve EVER gotten from McDonalds in my lifetime. I had food poisoning earlier this year (not from McDonalds), and I’d rather not experience that again anytime soon….very disappointed as I’d just gotten off work and this was first thing I’ve eaten all day
Food: 1
Good fries
Food: 5
In 35 years on this earth, I did not know mcdonalds food could be this bad. This was singlehandedly the WORST piece of food I've ever attempted to eat. I didn't even know mcdonalds could burn a burger, let alone so badly that the burger shrinks to half it's normal size and becomes hard as a rock. Then serve the thing ice cold? It's like a joke it's so bad.
Food: 1
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