Sonic Drive-In
721 N Park Ave, Herrin
(618) 988-9280
Recent Reviews
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The food is good but the service is alot slower than it typically should be.
They forgot my tomatoe on my chicken sand but over all good hot good. I love Sonic and my strawberry cream slush was the š£.
Atmosphere: 5
Food: 3
Service: 5
Very slow drive through. Only 1 car in stall and food is cold. No sauce as asked. Bacon also undercooked.
Atmosphere: 1
Food: 1
Service: 1
I donāt have much to say except the service was very slow. Shouldnāt took ten minutes for one burger nor it should took 10 minutes to take someoneās order! I work in a restaurant also and I know most teenagers like to play around on night shift! Iād say supervisors should do better! Host a meeting with your teammates!!!
Atmosphere: 1
Food: 2
Service: 1
Always make everything wrong. Donāt add limes to any of the limeades and did not add heath to my cookie dough and heath blast. And the worst part is I can never tell til Iām home bc it always looks like it could be right. Just so gross. Oh and they would rather serve dogs than people. One time I was waiting and someone with a dog walked up after us and they came out to give the dog whipped cream before giving us 2 drinks. Totally ridiculous.
I didnāt know sonic got to pick and choose what time they take orders! I was told (when I got to the store) after placing an order online that they was taking anymore orders for 20 mins. Very unprofessional!
Atmosphere: 1
Food: 1
Service: 1
This was horrible we,me and my family arrived here at 9:58 got our order taken at 10:12 pulled up got our drinks then listened to the employees sing tell 10:34 then we got our food at 10:36. This was disappointing.
Atmosphere: 1
Food: 4
Every time I come here I have a problem with my order. Whether thatās them letting my drinks sit for 20m then trying to give them to me, completely messing up my order, or not putting any of my burrito ingredients in my burrito and arguing with me saying thatās how they always come when Iāve been getting them for the past 10 years. The āmanagerā was no help and didnāt offer to remake it with the proper amount of ingredients. Terrible customer service. I tried to ring through to get the order taken off my card and they ignored me so I finally left.
Atmosphere: 1
Food: 1
Service: 1
Delicious but sometimes sandwich is sloppy.
Atmosphere: 4
Food: 4
Service: 4
Being Senior citizens , on a tight budget ...my husband and I we were to tired to cook today! So we decided to go toSonic and eat at home. The food was so overcooked we could not eat it. I would either like better food or a refund which I will not get.
Atmosphere: 2
Food: 3
Service: 3
Restaurantji Recommends
Nicky's such a blessing there, hope you can please reward her soon with more day shifts, ty
Atmosphere: 5
Food: 5
Service: 5
Herrin sonic is by far the worst I have ever been to,and won't go back.rude staff,wait forever to take your order and if your order is rite(ocasionly)there fries tast like they been cooked in old used up oil.
Honestly save your time and money, go somewhere else. Foods either not right or takes way longer than it should. Iāll drive out of town to get sonic rather than go to this one.
I would give zero stars if possible I usually don't have any problems but today I sat at the drive up for 45 minutes with my girls waiting on literally 3 mini master shakes and 2 small orders of mozzarella sticks. Lady finally brought it out and they were all melted completely liquid and she said it was because of the whipped cream being frozen????? I'm not one to complain usually but man she knew they were melted šµāš« she offered to remake them but id already been there so long I decided to just take them home and when I got home (I live a block away ) mozzarella sticks were cold as icecubes š
The girl that waited on me was very nice
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