Dunkin'
1996 2nd St, Highland Park
(847) 748-8931
Recent Reviews
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Love that coffee from Dunkin!
If I could I wouldn't even give one star, my sandwich was squashed and my order was not completely
Dirty, incompetent staff, and terrible overall experience. I only come here on special occasions for my kids. I never had one great experience. If you come here check your food. These guys miss the mark of your orders.
Atmosphere: 1
Food: 2
Service: 1
Place is dirty. Straw wrappers, receipts, crumbs, napkins all over. Staff is weirdly indifferent and not welcoming, as if you are a burden on their hands. My sourdough breakfast sandwich had burnt bread as well. Don't give this place any of your money.
Atmosphere: 1
Food: 3
Service: 1
Weirdly dismissive when they gave me the wrong drink. Otherwise a normal dunkin, but not top service.
The croissant was like rear( donuts not fresh, restroom without soap, tables on the top not clean ?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bottled Water
I ordered one sandwich and I got up to the window and they charged me for 3 coffees and 3 sandwiches, I still have not gotten my refund, terrible service
Atmosphere: 1
Service: 1
Good communication
Atmosphere: 4
Food: 5
Service: 4
I ordered the munchkin box. A lot of my doughnuts were stale and hard. I’m confused because it was about 8 o clock in the morning. Taste like they say out in the air. Doughnuts are not meant to be crunchy. My churro cold brew tasted ok.
Food: 2
Service: 3
Recommended dishes: Munchkins Donut Hole Treats, Iced Latte
Fresh coffee and cool customer service, poor selection of donuts and they never distribute napkins.
Restaurantji Recommends
On the weekends, no women work, so the place falls way behind. Don’t go on the
Atmosphere: 5
Food: 5
Service: 3
Huge line for drive-thru, so I went in. Unfortunately, they took forever to get to me
Parking: I think there are around 8 parking spots in the main lot. There are additional spots, when you first pull in from the street
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bacon Egg and Cheese, Muffins, Sausage Egg and Cheese, Coffee Roll, Wake-Up Wrap - Sausage Egg and Cheese, Egg and Cheese, Sourdough Breakfast Sandwich, Munchkins Donut Hole Treats, Donuts, Assorted Half Dozen or Dozen Donuts
The baristas don't know how to follow simple written directions. In my orders (one order, 2 parts), I ordered 2 drinks, a bagel with cream cheese, and loaded tots. The drinks were double checked by me, oatmilk for both, whipped cream for one, upon receiving them, they both looked black and neither had whipped cream. If they did not have whipped cream available, they should have said that at the speaker/window. The bagel said cream cheese on side, they put the cream cheese directly on the bagel. The loaded tots only half filled the container (taste good though). Disappointed and unpleasantly surprised.
Food: 3
Service: 1
Recommended dishes: Iced Latte
Lacking attention to customersWrong drinks servedThe place is dirty: stair, upstairs, floor and tables. Nasty!
Been there 3 times and they’re always getting my orders wrong! Horrible!!!
Atmosphere: 1
Food: 1
Service: 1
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