Subway
1968 2nd St, Highland Park
(847) 433-3782
Recent Reviews
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Staff were friendly and the service was ok, but my order came with the wrong toppings.
Atmosphere: 3
Food: 4
Service: 3
Awful, staff has no interest in customer service or doing there job-
Sandwich came with lettuce and mayo - except I ordered it with several ingredients -
Pathetic attitude - rude staff - fire them all and start over or just close down
$6.99 meal of the day is $6.99 right? Then there’s a sign in every single Subway that says “+$3 for footlong”, I get charged $14+ and the lady working is just completely oblivious to their own deals as I said it’s on your sign. Didn’t fight it further as she was totally arrogant. Hope this place gets shut down, don’t run a franchise and try to penny pinch out of your own deals
Atmosphere: 1
Food: 1
Service: 1
The owner decided not to accept coupons so you can never get any deals here. They also were probably instructed to skimp out on portioning because I have to ask them to add a proper amount for almost everything. Glad I started going to a different store. The one in Deerfield is better.
Recommended dishes: Pizza Sub
Are you a woman who hasn't been treated like a 2nd class citizen in a while and feel the need to be put down and argued with? THIS is the place to be! Times are tough, so they have to short change their customers and seem to LOVE to yell at women even when the customer is ACTUALLY in the right.
The sandwich making? Great place to over pay for bread. If you're on a diet, you're in luck! The toppings are strewn about as if they count 5 slices of olives, 2 shreds of lettuce and MAYBE the correct amount of meat. Again, if you're on one of them "new year, new me" phases, definitely go here. You won't get half of what you paid for, AND be motivated by the insolent woman hating shop owner who seems to lack common decency or respect.
Go drink pond water, you'll be happier with the runs for 3 days, than going to this place.
Atmosphere: 1
Food: 1
Service: 1
Go anywhere else. They rip you off here, especially if you order online. The male employee is incredibly RUDE and dishonest. They barely give you any toppings - vegetables or meat. There's also no soap in the bathroom. Save yourself the disappointment.
Atmosphere: 2
Food: 1
Service: 1
RUDE AND RIPS YOU OFF. If you order on the app, they don't give you what you ordered. They give you something different and you can take it or leave it, and refuse to refund your money. EXTREMELY rude employee. And they skimp on toppings. Hardly any meat or veg on my sandwich.
Atmosphere: 1
Food: 2
Service: 1
Go anywhere else. They rip you off here, especially if you order online. The male employee is incredibly RUDE and dishonest. They barely give you any toppings - vegetables or meat. There's also no soap in the bathroom. Save yourself the disappointment.
Atmosphere: 2
Food: 1
Service: 1
Food is solid, just no one wants to pay 12-14$ for a foot long. Also, a bit annoying that this subway never participates in promotions like the other locations do.
So mad!! Ordered through the app through the BOGO deal. Got charged but my order did not go through to the store. Worker was rude and told me he will not help me out. Subway stole 28 dollars from me!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Jenny was professional, friendly, and extremely accommodating to the two boys I am a nanny for! I would highly recommend this Subway in Highland Park, IL, because of Jenny!!!
Dietary restrictions: Great for everyone’s diet!!
Recommended dishes: Cinnabon Footlong Churro, Baked Lay's Original, Auntie Anne's Footlong Pretzel, Cookies, Subway Club
Stopped during lunch today at the Subway on Second Street in Highland Park. Planned to order two chicken footlongs for $13.99 using a current Subway coupon and was told by the owner I couldn't use it for chicken sandwiches! The regular price for two chicken footlongs is $30!!I've used Subway coupons for years, even at this store, and have never had a coupon denied. So be warned, do not go to this Subway store if you plan to use a Subway coupon for a chicken sandwich!
Atmosphere: 1
Food: 1
Service: 1
Men's restroom was out of soap meaning all employees using the men's restroom were not washing their hands. I did not feel good a day after my visit.
Super friendly staff! And very clean store. The night shift guy is really good at his job.
Atmosphere: 5
Food: 5
Service: 5
Guy was nice at first, but when it was time to build my sandwich he was too busy talking out loud in his language to his co worker buddy, felt like an outsider, and pretty much ignored me, never ask me if there was anything else …just rushed me right through the process,he pretty much assumed I was done adding a few things. I felt like I had to twist his arm to get a few toppings. $14 foot long almost made his way :/ never had such an experience at a subway before !.
Atmosphere: 1
Food: 2
Service: 1
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