I visited this McDonald’s one evening and tried to use a deal from their app. The staff member insisted that I had to order a full meal to get the deal, which wasn’t true. I even showed them the app, but they refused to look or help, and didn’t try to involve a manager. This is unacceptable, as they clearly do not respect McDonald’s official terms or deals from the official app. The employees here seem poorly trained, so I wouldn’t recommend this location.
Atmosphere: 1
Food: 1
Service: 1
doyin!
my oreo mcflurry was just ice cream with oreo crumbs sprinkled on top. it was not the usual, which is mixed in with the soft serve. additionally, the fries were not salted as much as they usually are. was disappointed.
Atmosphere: 5
Food: 3
Service: 5
Leo Paredes
Super friendly staff during early morning breakfast hours. Sometimes there is a short wait but it’s worth it. Sometimes traffic can back up onto the road but quickly gets moving. Sometimes This is due to couriers or customers just not parking correctly or being in the property lane. I highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
ELDAR
This is the best McDonald's in Illinois. Great service, great team. Thank you for your business.
Atmosphere: 5
Food: 5
Service: 5
Brenda Word
They are always welcoming and fast service.
Atmosphere: 5
Food: 5
Service: 5
Mae Bart
My husband, who has been an active-duty military member for 18 years, visited your location at 894 Fort Sheridan on Veterans Day to ask about your free meal offer for veterans. The employee told him that “veterans are only those 65 years old and above,” which is completely incorrect — veterans come from all ages and service backgrounds.
We don’t mind paying, but this misunderstanding was disappointing and disrespectful to those who serve. We hope management can clarify this policy and better train staff on what it means to be a veteran. Unfortunately, we’ll be sharing this experience with our military community so others are aware.
If only I can give it a 0.
Service: 1
Tim Brumm
Always nice people serving great food. Honestly. Best McDonald’s I’ve really ever been to. Why I hit McDs more than I normally would. Know it’s gonna be as advertised.. tim
Atmosphere: 5
Food: 5
Service: 5
Heart_Hart Studios
This is the best mcdonalds I have EVER SEEN. They go all out here. I spoke to a manager named Chris and he was super friendly! I had to tell him how impressive the store looked and I asked to write a review with his name because that's how AMAZING this place is. Shout out to all the people who decorated this place! Their work was soo worth it.
Atmosphere: 5
Food: 5
Service: 5
Arielle Augustyn
i wish i could leave 0 stars. this mcdonald’s sucks. they close 20 minutes before they are supposed to and the staff is rude and doesn’t help you out. i had place an order online and it went through, i go to pick it up 10 minutes before they close and they gave the people in front of us their food but when we came up to window a lady is mopping ignored us and then gives us an 🙅♀️ motion when i tried to say we ordered online she ignored us again. this staff is so rude and poor and this mcdonald’s needs some actual management help. i have never had a great experience here EVER!
Service: 1
Kristin Eady
Very nice staff and almost always gets my order correct.
My burger was perfect and everything was quick and top notch for a McDonald's. The employees were so nice and friendly. I accidentally spilled and let them know and they were so friendly. 10/10
Atmosphere: 5
Food: 5
Service: 5
Mike Poe
Come on it's McDonald's
Atmosphere: 4
Food: 4
Service: 4
Jeoung Yoon
Wonderful Mc Donald place ever! Always clean, beautiful decorated & awesome people! Nice greetings every moment💖👍👍👍👏👏👏
robbykouthere069
Keep screwing up orders everytime I come, this is the third time, instead of trying to help the manager wants to argue with me saying order was correct. It was not correct. I told her to double check. I did double check instead of her & then saw the error, Very Ridiculous Service. I’m gonna be speaking to management ASAP about this location, if you order something a certain way you should get it the way you order it.
I visited this McDonald’s one evening and tried to use a deal from their app. The staff member insisted that I had to order a full meal to get the deal, which wasn’t true. I even showed them the app, but they refused to look or help, and didn’t try to involve a manager. This is unacceptable, as they clearly do not respect McDonald’s official terms or deals from the official app. The employees here seem poorly trained, so I wouldn’t recommend this location.
Atmosphere: 1
Food: 1
Service: 1
my oreo mcflurry was just ice cream with oreo crumbs sprinkled on top. it was not the usual, which is mixed in with the soft serve. additionally, the fries were not salted as much as they usually are. was disappointed.
Atmosphere: 5
Food: 3
Service: 5
Super friendly staff during early morning breakfast hours. Sometimes there is a short wait but it’s worth it. Sometimes traffic can back up onto the road but quickly gets moving. Sometimes This is due to couriers or customers just not parking correctly or being in the property lane. I highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
This is the best McDonald's in Illinois. Great service, great team. Thank you for your business.
Atmosphere: 5
Food: 5
Service: 5
They are always welcoming and fast service.
Atmosphere: 5
Food: 5
Service: 5
My husband, who has been an active-duty military member for 18 years, visited your location at 894 Fort Sheridan on Veterans Day to ask about your free meal offer for veterans. The employee told him that “veterans are only those 65 years old and above,” which is completely incorrect — veterans come from all ages and service backgrounds.
We don’t mind paying, but this misunderstanding was disappointing and disrespectful to those who serve. We hope management can clarify this policy and better train staff on what it means to be a veteran. Unfortunately, we’ll be sharing this experience with our military community so others are aware.
If only I can give it a 0.
Service: 1
Always nice people serving great food. Honestly. Best McDonald’s I’ve really ever been to. Why I hit McDs more than I normally would. Know it’s gonna be as advertised.. tim
Atmosphere: 5
Food: 5
Service: 5
This is the best mcdonalds I have EVER SEEN. They go all out here. I spoke to a manager named Chris and he was super friendly! I had to tell him how impressive the store looked and I asked to write a review with his name because that's how AMAZING this place is. Shout out to all the people who decorated this place! Their work was soo worth it.
Atmosphere: 5
Food: 5
Service: 5
i wish i could leave 0 stars. this mcdonald’s sucks. they close 20 minutes before they are supposed to and the staff is rude and doesn’t help you out. i had place an order online and it went through, i go to pick it up 10 minutes before they close and they gave the people in front of us their food but when we came up to window a lady is mopping ignored us and then gives us an 🙅♀️ motion when i tried to say we ordered online she ignored us again. this staff is so rude and poor and this mcdonald’s needs some actual management help. i have never had a great experience here EVER!
Service: 1
Very nice staff and almost always gets my order correct.
Restaurantji Recommends
My burger was perfect and everything was quick and top notch for a McDonald's. The employees were so nice and friendly. I accidentally spilled and let them know and they were so friendly. 10/10
Atmosphere: 5
Food: 5
Service: 5
Come on it's McDonald's
Atmosphere: 4
Food: 4
Service: 4
Wonderful Mc Donald place ever! Always clean, beautiful decorated & awesome people! Nice greetings every moment💖👍👍👍👏👏👏
Keep screwing up orders everytime I come, this is the third time, instead of trying to help the manager wants to argue with me saying order was correct. It was not correct. I told her to double check. I did double check instead of her & then saw the error, Very Ridiculous Service. I’m gonna be speaking to management ASAP about this location, if you order something a certain way you should get it the way you order it.
Atmosphere: 1
Food: 1
Service: 1
Food was burnt and cold
Atmosphere: 1
Food: 1
Service: 1
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