IHOP in Hillside is definitely a hit-or-miss kind of place. On a good day, you can walk in and get seated right away, the staff is friendly, and your food comes out reasonably quick. On other days, even when the restaurant isn’t busy, you might end up waiting longer than expected, which can be frustrating.
Service is inconsistent as well. Some waitresses and servers are attentive and pleasant, while others can be rude or have a noticeable attitude. It really feels like you’re gambling a bit on how your experience will go depending on who’s working that day.
The food follows the same pattern. Sometimes it’s perfectly decent, cooked well and enjoyable. Other times, it’s sloppy or underwhelming, particularly when you order something special, a holiday-themed item, or even just pancakes. Presentation can be a problem too—what you get rarely looks like the photos on the menu, which can be annoying, especially if you have kids expecting something visually fun.
Overall, IHOP Hillside is functional if you’re looking for a casual breakfast or lunch, but be prepared for some inconsistency in both service and food. It’s one of those places where luck plays a big part in your dining experience.
Atmosphere: 4
Food: 4
Service: 4
Lee Wynn
Not so good
Atmosphere: 2
Food: 2
Service: 2
eearldavid
Great food!!!
Atmosphere: 5
Food: 5
Service: 5
Daja Monee
It was a slow day (love that) and it was nice from the time that we’ve entered to the time that we left. Great service and patient with taking our orders. They made sure that everything was going well. Food hit the spot!
Atmosphere: 5
Food: 5
Service: 5
Kayla McCall
Fantastic service by aliece, attentive to our table and everyone else’s met our needs perfectly 10/10
Atmosphere: 5
Food: 4
Service: 5
Krystle Gadrinab-Jones
Our family stopped in for a late brunch. Service was fantastic by Elise and food was excellent as always! IHOP never disappoints!
I just want to thank Adriel for making us feel welcome I felt so alive and welcome. He talked calmly with me and he checked on me plenty of times and made sure I was okay and needed anything when I felt like I needed something and love how clean the staff was👍
Atmosphere: 5
Food: 5
Service: 5
ØRßTED悪魔
Services was excellent my server was Jonathan was quick and attentive most definitely satisfied
Alice was a good serve
Atmosphere: 5
Food: 5
Service: 5
30 minute wait for food
Atmosphere: 2
Food: 4
Service: 1
Good customer service and great food!
Atmosphere: 5
Food: 5
Service: 5
Alice was AWESOME 10/10
Atmosphere: 5
Food: 5
Service: 5
IHOP in Hillside is definitely a hit-or-miss kind of place. On a good day, you can walk in and get seated right away, the staff is friendly, and your food comes out reasonably quick. On other days, even when the restaurant isn’t busy, you might end up waiting longer than expected, which can be frustrating.
Service is inconsistent as well. Some waitresses and servers are attentive and pleasant, while others can be rude or have a noticeable attitude. It really feels like you’re gambling a bit on how your experience will go depending on who’s working that day.
The food follows the same pattern. Sometimes it’s perfectly decent, cooked well and enjoyable. Other times, it’s sloppy or underwhelming, particularly when you order something special, a holiday-themed item, or even just pancakes. Presentation can be a problem too—what you get rarely looks like the photos on the menu, which can be annoying, especially if you have kids expecting something visually fun.
Overall, IHOP Hillside is functional if you’re looking for a casual breakfast or lunch, but be prepared for some inconsistency in both service and food. It’s one of those places where luck plays a big part in your dining experience.
Atmosphere: 4
Food: 4
Service: 4
Not so good
Atmosphere: 2
Food: 2
Service: 2
Great food!!!
Atmosphere: 5
Food: 5
Service: 5
It was a slow day (love that) and it was nice from the time that we’ve entered to the time that we left. Great service and patient with taking our orders. They made sure that everything was going well. Food hit the spot!
Atmosphere: 5
Food: 5
Service: 5
Fantastic service by aliece, attentive to our table and everyone else’s met our needs perfectly 10/10
Atmosphere: 5
Food: 4
Service: 5
Our family stopped in for a late brunch. Service was fantastic by Elise and food was excellent as always! IHOP never disappoints!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Kamiyah was our server she was really good and kind
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Very friendly and professional! Glad to have had him as our server. I was table 45 and my server was Antonio F.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pancake Combo 2x2x2
Jonathan S. is very personable, prompt, and well-mannered.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pancake Combo 2x2x2, Hash Browns, Chicken Fajita Omelette
I just want to thank Adriel for making us feel welcome I felt so alive and welcome. He talked calmly with me and he checked on me plenty of times and made sure I was okay and needed anything when I felt like I needed something and love how clean the staff was👍
Atmosphere: 5
Food: 5
Service: 5
Services was excellent my server was Jonathan was quick and attentive most definitely satisfied
Atmosphere: 5
Food: 5
Service: 5
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