Buffalo Wild Wings

2540 New, Sutton Rd, Hoffman Estates
(847) 645-0333

Recent Reviews

karol urban

Having a Bro Karen Moment !!! So hungryI recently visited this BWW location on a Wednesday evening around 6:00 pm with my children. As someone who has frequented numerous BWW locations in this state (approximately 30), I was surprised and disappointed by the experience.I requested a booth for myself and my children. However, despite there being approximately 8 open booths, which is typical for a BWW location, I was informed of a wait time. This was quite unusual, as I’ve never experienced a wait time at BWW with so many open booths.The inefficiency or understaffing of this particular location was evident, leading me to believe that either the staff was inexperienced or the operations were poorly managed.I rarely write reviews, especially negative ones, but this experience struck a chord with me. BWW has always been a favorite spot of mine, and I’ve never had a bad experience until now.

Ron Figurski

Came in for lunch awhile back. Only 3 tables occupied. Sat in bar area for 45 mins o me u no waiter no drink. Saw every table not cleared. Woman and 3 kids at one table group of 10 at another. 4 men sitting in the middle eating and drinking. After 11/2 hours asked th and asked to speak to a mgre 2 bartender girls if we could get menus and pop to drink. Said they couldn't had To be waiter. Flagged down thr water Todd and asked to speak to a Mgr another hour later one of the 4 men sitting at the middle table came over and asked me very aggress and he said thively what nt problem was. Sauce all running down the front of his shirt. I asked him who he was and he said the mger MARK. I proceeded to chew him out about sitting there among all the uncleared tabled and no service and his appearance and attitude. 3 guys came in and stood 10mins waiting to be seated finally got tired of waiting and started to clean their own table. MARK ran over to them yelling we don't do that here and threw them out. 41/2 hrs later we got food. Poor Todd I have him a $70 tip and Mark came over to take $20 off my bill .I told him give it to Todd he earned it. Todd should be the mgr.. Todd still works there and MARK is at another location. UNDERCOVER BOSS PLEASE PLEASE ADDRESS THIS NONSENSE ASAP

Atmosphere: 1

Food: 2

Service: 5

Cole Seger

BDUBS is awful now. Don’t even bother going to any of them. They charge premium prices for low quality wings. It’s clear they switched suppliers for chicken wings, I paid $1.60 a wing and they were tiny and putrid. If BDUBs corporate is reading this I would appreciate a partial refund for this disgraceful experience. Server was

Atmosphere: 1

Food: 1

Service: 5

Bartosz

I ordered for delivery, my celery sticks had black mold on them. Spoke to a male manager, can’t recall his name, told me I would get refunded, yet I never did. Needless to say I will avoid buying from this location and all locations at all costs.

Atmosphere: 1

Food: 1

Service: 1

aaron balleno

Good place to hang!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Salad, Chicken Wings

food_from_the_usa

Haven’t been to a wild wings in a while. A great place to watch games and have a few beers. The food is average. The service was excellent. Lots of TV. Boneless wings just average.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: French Fries, Boneless Wings

Carrie Wolotowsky

Best chicken fingers and potatoes wedges.

Mike Larimore

Decided to catch the bears game here....outstanding service and food...

Atmosphere: 5

Food: 5

Service: 5

Mark Samek

It's fine. The big chains like this I feel have suffered in food quality over the years and aren't as good as they used to be. Still don't mind going but it isn't fantastic.

Atmosphere: 4

Food: 3

Service: 4

T. S.

Only 2nd time at BWW. The service/server he was awesome. Kind, gracious and always aware of if something was needed, and responded immediately.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mozzarella Sticks, Fried Pickles, Lemon Pepper Seasoning, Snack Traditional Wings, Traditional Wings

Steve Reid

Great staff, wings were so small makes me think they used quail wings. Won't be going back.

Atmosphere: 5

Food: 2

Service: 5

Recommended dishes: Chicken Wings

Jessica Sanchez

Shoutout to manager Mikey who’s a very nice and respectful person! He made a sub-par experience a great one. Thank you!!!!

Service: 5

Leslie Carranza

Food was great , service was fast and our waitress was really nice and attentive, the only thing that needs attention is the baby changing table in the women’s Restroom, please fix it or replace it , it unfolds very low I was trying to change my baby’s diaper and she almost fell off , the straps are not working either , this is very dangerous and us moms do need a safe changing table for our babies this is a must everywhere we go so please fix it ??

Brian Stevens

Bar staff inattentive and rude.The chicken wings are tiny and can’t compete with literally any other chicken wing from any restaurant in the area. Building is nice, but everything else is bad.Picture of little whack wings included.

Atmosphere: 4

Food: 1

Service: 1

Sheniya Brown

I’ve only ordered take out from here and they give me old food every time. The food has a odd smell like peanut butter. Never has a fresh taste either, always comes cold.

Food: 1

Service: 2

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