Claim Jumper Steakhouse & Bar

2610 Sutton Rd, Hoffman Estates
(847) 645-6400

Recent Reviews

Sort by
JohnC

Well it's like this ....this restaurant closed last week and obviously you were not notified! I made the reservation drove there unaware of the restaurant closing.It locked me out of the opportunity to cancel the reservation in your system because I was a few minutes late of arriving so it locked the reservation in. I went to Lucky Monk who had availability but could not make a reservation there because of this.

MargeG

Have been going to this Claim Jumper for years, but our first time back since 2020 COVID. So very disappointed. Prices up 20-30%. No bread brought to the table. Food very disappointing. I ordered the salmon, and it came hot. But the roasted vegetables it was supposed to come with were sliced carrots and green onions - about 2 teaspoonsful. The baked potato was barely warm. My husband orded the Tri-tip and his potato was barely warm as well and the meat wasn't warm even. Our companions each ordered the fish and chips and ate very little because the fish was cool and greasy and the french fries were cold. At least they each had a Caesar salad that cost them $9.5 for a small side dish plate. Our waitress put the food on the table and disappeared to talk with a man about 3 booths away for at least 15 minutes. We ate what we could. Our bill for the 4 of us was $115 just for dinner. There were only 3 tables occupied in the place at 4 PM on a Sunday afternoon. If our meals were how most meals are, I don't expect they will be open too much longer and that is too bad. Was always a go-to restaurant for us when we wanted a nice meal. We do not recommend this restaurant. And, we will not be returning there. Too bad!!!!

Lynn

We noticed while walking in from the parking lot that the sidewalks were covered with mulch that needed to be swept. The entrance door needed to be stained. The chairs at the tables had broken rattan. Overall, everything was shabby looking. My husband had the $55 prime ribeye which was thin and overdone. We used to love this restaurant, but we won't be back.

Peeps

Good is good. Appetizer came out quickly and was hot. Ordered a burger that was to come with shoestring fries. They were anything but shoestring. I would have ordered something else had I known. There were some repair people there while we were dining shining lites up at some vents for some reason. The vents were filthy! Thankfully they weren't over our tables. We were surprised by the chocolate cake for the birthday at the table. It was a nice thing for them to do.

JosephS

Second time going first was excellent food great. The second time was horrible my wife's chicken was bland the prime rib tip was cut thick hard to chew. For $83 I expected it to be excellent.

Natalie Smith

I got the BBQ CHICKEN SALAD. It was average at best. I asked another gal who got the same salad and she agreed w me, average for $17. It took 3 times to heat our soup, as it was served lukewarm. My husband got the chicken pot pie. We got 2 beers, our lunch w tip $73. Our waitress had the personality of a fish. We won't be returning...used to be a great restaurant.I just want food that is tasty and better I can make.

The experience was amazing! We were celebrating 2 birthdays. The waiter was very personable and made our guests of honor feel important and special. He was very in tune with us and attentive to our needs. The food was great and the desserts were yummy! The hostess offered to take our group's picture when she saw us taking pictures. That was nice because we now have one with all of us in it! I highly recommend Claim Jumpers for any occasion!

sweets

it was super expensive, for everything. i had steak it was just mediocre. the waitress was crabby in the beginning. had to ask for refills on drinks, waitress never came and checked on us enough. did not order dessert because prices were so over the top. will not return.

JudyS

When I made reservations there were two buttons to press one was for buffet for Father's Day and one was for order from the menu. Due to my dietary restrictions we press menu and when we got there they said they aren't honoring that so we had to wait 45 minutes to be able to eat after the Buffay was over

ALL the buffet food was cold. The eggs Benedict were consistently completely hard cooked. The waffles were soggy and unappetizing. The carved beef was very overcooked and dry. The dessert selections were minimal. The only halfway decent items were the omelette station and the mimosas. For over $200 for 4 people, it was a complete joke. Will not be back.

I had a $25 birthday coupon thru Landry reward club. Manager wouldn't honor it claiming they were no part of it since last month. I had no idea of this. I feel they should have honored it especially since I made a special trip there for my birthday.

JohnS

Ordered potato soup. Came with a dirty spoon. Asked for a clean spoon. Took 10 minutes so then the soup was cold. Ordered the fish special over rice with a mango lime glaze. At $35 a bit pricey but sounded really good. Regular menu for this item had a cream sauce over rice, which makes the rice too soggy for me. Fish came - wrong one with the cream sauce. Sent it back. Came back with a new piece of fish but it was clear they just swapped the fish and put some mango on top as the rice was soggy with cream sauce. We have dined here a few times before and had great success. This was sooo bbaadd that we have crossed this location off our list. We won't be back here but they have another location in Lombard we may try.

Robert Gorczyca

A sports bar and then some. Short but excellent menu. We were in the area for a wedding and the concierge gave us a large list of dining places to choose from during our two day stay. Picked Claim Jumper on a whim and wound up going there twice, it's that good. A bit pricey but excellent food, service and atmosphere. We're not in the area often but when we are this place will be on our list.

JanB

There was hardly anyone in there on a Tuesday at 5:30-6. The server was practically non-existent. Our drink order was wrong, our food order was wrong, he took our order on a cocktail napkin, and we waited over 45 minutes for our food. My husband finally went to complain when the food showed up. Very disappointing experience for over $250 for a special family dinner.

ChristopherC

We had a fantastic experience at Claim Jumper for our sons' graduation dinner. The service was exceptional, as was the food. The salmon was among the best I've ever tasted, and everyone was very pleased with their dinners. I highly recommend this restaurant. You won't be disappointed.

Loading...