Dunkin'
2716 Sutton Rd, Hoffman Estates
(847) 645-1900
Recent Reviews
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The ladies on Saturday 7/12 8am were so sweet and gave my kids extra donuts and ice for our cooler. Place was clean and the food was fresh
Atmosphere: 5
Food: 5
Service: 5
**Review of Dunkin' Donuts (90/59 Plaza, South Barrington, IL):**
This Dunkin’ location is a great spot for a quick and tasty breakfast! The **breakfast wrap deal** is delicious and satisfying, while the **bacon peppercorn sandwich** is absolutely marvelous—flavorful and perfectly prepared. Service is consistently **fast and friendly**, making it a reliable choice for busy mornings. Highly recommend stopping by if you're in the area! ⭐⭐⭐⭐⭐
Atmosphere: 5
Food: 5
Service: 5
Not one person in line at drive through and no one responded on the speaker. I was parked there for 5 min and no one helped. Left with nothing
Service: 1
Forgot 2 hasbrowns, munchinks and donuts not in bag
Atmosphere: 2
Food: 3
Service: 1
I recently visited Dunkin' Donuts and had an exceptional experience thanks to the outstanding service provided by Jose Figuerou, Luc, and Alexandra. They went above and beyond to help me save money by suggesting a combo option that perfectly suited my needs.
Jose was incredibly attentive and friendly, ensuring that I felt welcomed from the moment I walked in. Luc was quick to assist and provided detailed information about the combo options available, making it easy for me to choose the best deal. Alexandra completed the team with her efficient service and warm demeanor, making the entire process smooth and enjoyable.
Their teamwork and dedication to customer satisfaction truly stood out. I left Dunkin' Donuts not only with a delicious meal but also with a sense of appreciation for the excellent service I received. Thank you, Jose, Luc, and Alexandra, for making my visit memorable and for helping me save money!
Staff was nice. The sausage, egg, and cheese croissant was awful. Obviously frozen and then microwaved.
Atmosphere: 3
Food: 1
Service: 5
My coffee and donuts were so good. The staff was very helpful and quick.
Atmosphere: 4
Food: 4
Service: 5
This dunking is a very friendly, specialty, the midnight original coffee. When I go through the drive thru, for my coffee I am greeted a smile and fresh coffee. The persons attending, marisol and Laura, know my order. It seems they know all the people that come to Dunking. They are always smiling and joking with the customers. Hope all the employees were the same. The coffee has a great flavor and taste just right. This is what brings me back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
This is my 3rd time where I ordered my coffee through app and the coffee has come out wrong and tasting awful. I am not a picky individual and normally do not write negative reviews but when employees make it seem like I am the problem when I bring up that my order is wrong. I can forgive it a time , but not when it’s reoccurring. I get it when your busy, but I was the only one in the drive thru with only a few cars outside. Sorry for the poor review, but 3 times is a couple too many.
Atmosphere: 3
Food: 1
Service: 1
One of the staffs here is very rude she was in the counter today wearing a black shirt. She snatched the money out of my hands when paying for what I had ordered, as if I said something inappropriate to her. I hope the owners see this and train their staff better. That is very unprofessional.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Typical fast food breakfast sandwich, but did appreciate the turkey sausage option.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sausage Egg and Cheese
The girl is rude. She doesn’t even want to talk
Atmosphere: 1
Food: 1
Service: 1
Don’t buy the donuts. They are terrible and not Dunkin’
Atmosphere: 1
Food: 1
Service: 1
Not once have I received a properly made iced coffee.It’s so bad.Train your
Atmosphere: 1
Food: 1
Service: 1
Drive-thru woman gave me a leaking cup of coffee on purpose, saying “sorry sorry” but didn’t even bother to give me a new cup. Coffee spilled EVERYWHERE on me and all over a brand new car. Spent one entire extra hour buying supplies and cleaning up. This lack of care is astonishing.
Atmosphere: 4
Food: 4
Service: 1
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