Lou Malnati's Pizzeria
1407 Palatine Rd, Hoffman Estates
(847) 480-3450
Recent Reviews
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I have always loved a Lou's deep dish, but the Hoffman location is particularly exceptional. Their staff are incredible, friendly and helpful, their drivers are fast and efficient, and the food always arrives piping hot and ready to eat. 10/10 recommend, make sure you get the buttercrust and an order of buffalou wings.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicago-Style Pizza
I love there pizza and there service they let me order boiling water for ramen and the atmosphere is amazing
Atmosphere: 5
Food: 5
Service: 5
5 stars: There was a delivery issue with my wife's order via some delivery app. We called to let them know we didn't receive the order. They were professional. They were understanding. The were prompt. They didn't give excuses and they didn't try and pass off the responsibility. The manager on duty, and the staff did a great job. Outstanding.
Picked up some pizza for a party this morning and the guy up front was constantly coughing and rubbing his snot up on his hands. With his snot filled hands he then proceeded to go back to the kitchen. Absolutley appauling. I had similar experiences with the kids they employ at the register.
Edit: There's nothing more disingenuous than getting a AI generated response from the owner. What a joke.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicago-Style Pizza
This is a good place to dine. Pizza is very good in my opinion and that's really the only thing I go there for is for a good pizza
Atmosphere: 5
Food: 5
Service: 5
Great food, friendly staff quality has improved since I last came.
Kid-friendliness: Friendly staff who help carry out food when with little kids.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Chicago-Style Pizza, Malnati Salad
Picked up a deep dish and a salad. Awesome ??
Atmosphere: 5
Food: 5
Service: 5
Don't bother ordering for a specific time. It will always be 20 to 30 minutes late.
Atmosphere: 4
Food: 4
Service: 1
Great pizza
Atmosphere: 5
Food: 5
Service: 5
I love Lou's pizza. But the quality at this take out version is spotty at best. And prices are getting outrageous. It's hard to justify, given the hit or miss quality.
Atmosphere: 1
Food: 3
Service: 4
Recommended dishes: Chicago-Style Pizza, Small Gluten Free Thin Crust the Lou
Restaurantji Recommends
Great food, great staff.
Atmosphere: 5
Food: 5
Service: 5
Pretty darn good deep dish pizza ?
Atmosphere: 4
Food: 4
Service: 5
Pick up only and can be a little chaotic at dinnertime, but always good.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Deep Dish the Lou, Small Gluten Free Deep Dish Malnati Chicago Classic
Very nice
Atmosphere: 4
Food: 4
Service: 4
Update: Food wasn't ready until about 20-30 minutes later, and the crust was soggy! Really disappointed from before, not sure if we want to come back unless if they fix this
One of the best pizzas I've ever had
Food: 3
Service: 1
Recommended dishes: Chicago-Style Pizza
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