Pick up only and can be a little chaotic at dinnertime, but always good.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Deep Dish the Lou, Small Gluten Free Deep Dish Malnati Chicago Classic
Shyam Gourisetty
Super friendly staff and owner. They also make a vegan option on request.
Atmosphere: 5
Food: 5
Service: 5
Dan Woodall
I want to give this spot 5 stars, but I just can't. I figured there would be growing pains when they opened, but it's been a few years now. They constantly fail to cut the pizza even when I call the manager to request it on my order. They can't follow the most basic of directions.I called in an order because their app doesn't work, and the kid on the phone told me they can't redeem rewards points on the phone. I told him I'll try again on the app, and if it doesn't work I'll order from somewhere else. He said ok, and had no issue losing business. My wife and kids were set on deep dish, so I called back asked for the manager who said they can absolutely redeem points over the phone.I'm giving 3 stars because the pizza is hot and fantastic when delivered, but they can't seem to train their staff properly and can't follow basic directions like cutting pizza.
Food: 3
Service: 2
Paul Miller
They are always very late with their pizza. They will tell you 30 minutes but it will likely be an hour wait! And good luck getting them to answer the phone when you're doing curb side pickup.
Atmosphere: 2
Food: 3
Service: 1
Daen
Made it impossible to order from a different location opened earlier than 4:00pm. Lost customer
Chris Brauer
Make sure you pick up 30 minutes after they said to pick up. Should be ready by then.
Raccoon Tycoon
10 orders behind and no
Atmosphere: 1
Food: 4
Service: 1
Tom H.
I go there weekly and always the same,amazing...... Been to so many other places in the burbs for good pizza , but nobody can compare to these guys !!!
I live near here and am happy to have a Lou's close by! This was my first order from here. Superbowl Sunday around 4pm. Ordered for pickup. They said 45mins. I got there 45mins later and pizza was ready. Pizza tastes just like the other location I have frequented for decades (Roselle & Schaumburg). Staff was friendly. No reason not to give 5 stars! This is a pickup or delivery only location. No dine in.
Mark Woods
The pizza is so
Food: 5
Service: 4
Ahsan Y.
We are so happy that this place has opened up where their was a great need for quality pizza. Service is a five star and quality is always consistent
Mary W.
Fabulous as always! We ordered a pepperoni deep dish and it was classic Lou's deliciousness. We also ordered the Lou Malnati salad and it was so good. Filled with great stuff and enough to eat for two nights. So glad we now have LM in the neighborhood! It arrived when promised and was a successful "no contact" delivery.
Van K.
I went to pickup on a cold winter afternoon. It was packed! Parking and inside the tiny space to pickup food. Pizza was great! I love deep dish, just don't get to treat myself too often but if I do I would definitely go to Lou's!
Great food, great staff.
Atmosphere: 5
Food: 5
Service: 5
Pretty darn good deep dish pizza ?
Atmosphere: 4
Food: 4
Service: 5
Pick up only and can be a little chaotic at dinnertime, but always good.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Deep Dish the Lou, Small Gluten Free Deep Dish Malnati Chicago Classic
Super friendly staff and owner. They also make a vegan option on request.
Atmosphere: 5
Food: 5
Service: 5
I want to give this spot 5 stars, but I just can't. I figured there would be growing pains when they opened, but it's been a few years now. They constantly fail to cut the pizza even when I call the manager to request it on my order. They can't follow the most basic of directions.I called in an order because their app doesn't work, and the kid on the phone told me they can't redeem rewards points on the phone. I told him I'll try again on the app, and if it doesn't work I'll order from somewhere else. He said ok, and had no issue losing business. My wife and kids were set on deep dish, so I called back asked for the manager who said they can absolutely redeem points over the phone.I'm giving 3 stars because the pizza is hot and fantastic when delivered, but they can't seem to train their staff properly and can't follow basic directions like cutting pizza.
Food: 3
Service: 2
They are always very late with their pizza. They will tell you 30 minutes but it will likely be an hour wait! And good luck getting them to answer the phone when you're doing curb side pickup.
Atmosphere: 2
Food: 3
Service: 1
Made it impossible to order from a different location opened earlier than 4:00pm. Lost customer
Make sure you pick up 30 minutes after they said to pick up. Should be ready by then.
10 orders behind and no
Atmosphere: 1
Food: 4
Service: 1
I go there weekly and always the same,amazing...... Been to so many other places in the burbs for good pizza , but nobody can compare to these guys !!!
Restaurantji Recommends
I live near here and am happy to have a Lou's close by! This was my first order from here. Superbowl Sunday around 4pm. Ordered for pickup. They said 45mins. I got there 45mins later and pizza was ready. Pizza tastes just like the other location I have frequented for decades (Roselle & Schaumburg). Staff was friendly. No reason not to give 5 stars! This is a pickup or delivery only location. No dine in.
The pizza is so
Food: 5
Service: 4
We are so happy that this place has opened up where their was a great need for quality pizza. Service is a five star and quality is always consistent
Fabulous as always! We ordered a pepperoni deep dish and it was classic Lou's deliciousness. We also ordered the Lou Malnati salad and it was so good. Filled with great stuff and enough to eat for two nights. So glad we now have LM in the neighborhood! It arrived when promised and was a successful "no contact" delivery.
I went to pickup on a cold winter afternoon. It was packed! Parking and inside the tiny space to pickup food. Pizza was great! I love deep dish, just don't get to treat myself too often but if I do I would definitely go to Lou's!