McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
2270 W Higgins Rd, Hoffman Estates
(847) 843-0380
About McDonald's
Customers' Favorites
McDonald's Reviews
This place service is horrible and they take a really long time to actually make the food. people are rude and unprofessional. inshouldt wait over 20 mins for food in an empty resturants. THE LEADERSHIP TERRIBLE. It would also be helpful if you could actually understand hate being said. 0 out of 5
Exceptional customer service!!! I sat in the drive through at the McDonald’s in Hoffman Estates, IL on Higgins rd and the sales associate took three cars before me so I went inside to place my order and make a complaint. Well as I explained to the manager what happened she was very apologetic about my experience.keep in mind I was upset but I kept my cool and she took my order and basically gave me my food for free. It’s not that fact that she gave me my food for free but...read full review
Didn’t tell me they didn’t have chocolate chip till I came to the window nor lettuce for the burgers
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 12AM |
| Saturday | 5AM - 12AM |
| Sunday | 5AM - 11PM |
McDonald's offers a mixed experience. The employees were friendly, but some order mix-ups occurred. The food was hot and fresh, earning a solid 4-star rating for service. The breakfast options vary in taste, with some being bland or dry while others, like the Mcgriddles, are heavy but delicious. Despite some hiccups, most customers leave satisfied, especially when enjoying the must-have hashbrown.
This location is super close to Alexian Brothers Hospital and has a unique three-window drive-thru system. The staff is always friendly and gets the orders right every single time. Customers appreciate the positive atmosphere and the friendly faces that greet hard-working people throughout their day.