McDonald's
1070 Roselle Rd, Hoffman Estates
(847) 466-7762
Recent Reviews
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Went through the drive-thru today and the staff was super friendly and smiling. You don't see that anymore from people in ANY jobs, so appreciate the staff and perhaps the culture of management there.
Atmosphere: 5
Food: 5
Service: 5
The only reason I am giving 3 stars is because Google has been annoying me all day about reviewing a restaurant I did not visit. I did visit an excellent local restaurant, Bubby's. I would love to review that one, but McDonald's can pay millions of SEO to program you to buy their bottom rate processed food that people have trained to chew like cows on their cud. How's that for an old phrase? Overthrow corporate social programming! Rally together as one people! Support local business and sustainable healthy agriculture and food processing! We are the free and the proud, so let's act like it!
Atmosphere: 3
Food: 3
Service: 3
mobile app
Atmosphere: 5
Food: 5
Service: 5
Terrible. I went to the nearest McDonalds in my location with my kids ans they give the absolute opposite. Salt? gave us black pepper. Sprite? gave us sparkling water. No saltes fries? Salted. Dont go there or else your day will be ruined.
Pedro (drive thru) is extremely rude and condescending. Not sure if he should be representing mcdonalds like that. Everyone else is great and pleasant except for Pedro. I would not like to be served by this kid. Management should look carefully at his behavior and performance. Its a shame
Atmosphere: 3
Food: 3
Service: 1
Terrible service from the person who attends
I've eaten here several times and it's quite a nice McDonald's. Clean, well-organized, and pretty. The food isn't anything crazy, it's a McDonalds ffs, but they did well. Service speed varies but is typically quick, sometimes surprisingly so. Staff is professional and good at their jobs. Will continue to come here on occasion! Those 2 AM McChickens hit different.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Mcchicken, Chicken Mcnuggets, Smoked Turkey, Hash Browns
I placed an online order for 4 hamburgers and some fries and 2 drinks and I only received this and I called to comment on what was happening and they made me look crazy that it wasn't there the management that was poorly served I really don't recommend it again I will never go back there 👎🏻
Hispanic male worker works on Thursday afternoon drive cashier through is horrible. Don’t know why he was fired yet. The manager is just incapable and let the workers have poor customer service like that. I also have dash cam footage of the terrible interactions, and will consider complain to the headquarters.
Atmosphere: 1
Food: 1
Service: 1
Came in for a Uber order and they screwed it up and I asked if they could make it right because the order was cold. The manager said sorry no. Terrible customer service it’s no different if I came in as a customer and you screwed up the order. Will definitely call corporate I don’t want anything for free all I wanted was what he ordered HOT not cold. Will definitely tell people not to come here and spend a dime
Food: 1
Service: 1
Restaurantji Recommends
Without fail this place will ruin your order in the drive thru. I once ordered a quarter pounder and a large Diet Coke and they gave me a regular coke. Big or small order doesn’t matter. Always a problem. Check your food and plan to make 2 trips through the drive thru.
Fast efficient and friendly
Atmosphere: 5
Food: 5
Service: 5
The manager is not very friendly.
Atmosphere: 4
Food: 4
Service: 4
They basically just ignored me until i left the drive through, made eye contact with them a couple times and they refused to answer the speaker or window
Friday morning 11/1,at 8:55am
A server called T is coming out yawning ? without covering her mouth to face to me. It's a very bad attitude and impolite. I complain to the manager, he replied to me: l do the same thing .l will never go back and l will tell my friends too.?
Atmosphere: 1
Food: 1
Service: 1
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