Starbucks
2500 Sutton Rd, Hoffman Estates
(224) 254-7321
Recent Reviews
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Paul was very pleasant
Atmosphere: 5
Food: 5
Service: 5
Very nice!
Atmosphere: 5
Food: 5
Service: 5
My brother ordered the wrong drink on accident, and when he told them, they were very understanding and let him get the correct drink for free.
Atmosphere: 5
Food: 4
Service: 5
Not the best Starbucks ever, but it was decent
Maybe I was a bit reality and they were not really yet in place
Atmosphere: 3
Food: 4
Service: 3
We pulled over on our way back to Chicago from Galena for a quick break and a little pick-me-up. There were only two cars ahead of us in the drive-thru (and an empty parking lot just outside of the store) so we thought it would be a fairly quick trip. But we waited in line to order for nearly five minutes with no movement of the line. I think I could understand if it was very busy inside (or out). But it wasn't.
We ended up getting out of line at the drive-thru for fear that it would be another five minutes or more to order and then even more time to actually get our drinks.
I don't mind waiting when it seems justifiable. But unless there was something unexpected happening behind the counter, I'm not sure that it was.
Service: 1
One of the better Starbucks I've been to. Clean, friendly associates and quick service.
Atmosphere: 4
Food: 4
Service: 5
Good coffee. Good seating. A little noisy but nothing some noise cancelling headphones can’t fix. Good coffee store to get work done. Will be back.
Atmosphere: 5
Food: 5
Service: 5
Stood for 5 min at the counter with no one even acknowledging me….is this what this location is like?
Kid-friendliness: NO HIGH CHAIR, chairs are very loud
Atmosphere: 1
Food: 1
Service: 1
Ordered a grande iced matcha and I received a grande cup of ice.
Atmosphere: 5
Food: 2
Service: 2
Service was great and fast. Paul the barista was excellent. He stood out as super friendly and professional!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Guy was creepy and made me feel uncomfortable ?
Atmosphere: 3
Food: 5
Service: 1
The staff here are so sweet! I always make my way out here for my drinks ?
Food: 5
Service: 5
Lia service was excellent. She is very sweet.
Atmosphere: 5
Food: 5
Service: 5
Sadly this Starbucks location does not know how to make a Cinnamon Dolce Latte. I have ordered 3x already and it does not taste like the original latte. I’ve also ordered the medicine ball tea and it taste like water, the taste of lemonade is not there. And the reason why I don’t show up in person to get my refund or another drink is because workers are always rude to do so. If baristas don’t know how to make certain drinks then another worker that does know should do them because it just ruins the taste of a Starbucks coffee, it’s usually so good and when workers don’t make it right it’s disappointing.
Atmosphere: 3
Food: 2
Service: 3
I love this Starbucks. People working there are very friendly and they really make the coffee like in the picture. I've been to many Starbucks but it always seems like they don't put enough caramel but this one o yeah heavenly.
Atmosphere: 5
Food: 5
Service: 5
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