Horrible service, went through Drive through & Jane the worker didn’t get my second burger added & when I mentioned it, she very coldly said “No there was only one. I read it back.”Jane, you did not read it back. If you can please listen when your customers are ordering. We clearly ordered two burgers & two people in the car heard. It was said before the last milkshake was ordered. So either selective hearing or they need to pay attention as employees. Had to go back around. Worst experience.
Atmosphere: 1
Food: 1
Service: 1
Surynthia D Vazquez
I have been going to this steak N shake since I was in elementary and I appreciate it's presence in the neighborhood. The food is good and the shoes are delicious! I hope this one continues to stay open for many more years!
This last visit I had their western BBQ double cheeseburger and the Biscotti milkshake - super good!
Atmosphere: 4
Food: 4
Service: 4
Robert Schmidt
The staff is really friendly and professional, something you don’t see a lot in fast food restaurants. This is the second straight Steak n Shake I have been to that has been really well run, I will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
michael robertson
Great Cheeseburgers.. Nice place..
Atmosphere: 5
Food: 5
Service: 5
khaleel alaloosi
Loved the Frisco Sauce sandwich.... it is the best what the have
Atmosphere: 3
Food: 4
Service: 4
Riguer armani Chiquini
I visited the establishment at night. I encountered very kind people and received excellent service. The food was fresh and the staff demonstrated impressive people skills. These qualities exemplify the ideal way to run a business.
Atmosphere: 5
Food: 5
Service: 5
Adam S.
The double steak burger with bacon was so good I wish I gotten 2 of them, and the fries were fresh and good and my shake was also very good. I'll be back when im in town again!
Atmosphere: 5
Food: 5
Service: 5
Ryan Spradlin Vlogs
I don't think an employee hardly uttered a word to us....We got our meals fairly quickly. Food tasted good, but no interaction due to kiosk ordering and they called name and ran away when food was ready. We ordered shakes after. After 10 minutes I wondered what the wait was, I proceeded to go up front and see them on the counter, sitting there ready to go, I also watched them sit another 5 minutes without getting picked up, or me getting acknowledged. Worst Steak and Shake experience to date.
Atmosphere: 2
Food: 4
Service: 1
Claire Coyle
Service was good, and the manager was really nice. They'd just gotten pickles and while they weren't on the burgers, they brought some out to us as soon as they could. Thumbs up.
We came in for some milk shakes They totally forgot about us and our shakes took 20 mins. The place was clean.
Atmosphere: 2
Food: 5
Service: 1
Lourdes Becerra
The restaurant seemed short-staffed, and you could tell the employees were working hard and moving quickly to keep up with orders. The food was good, but it did take quite a while to get my order. Fortunately, I wasn’t in a rush.
Atmosphere: 1
Food: 4
Service: 4
Ajani Floyd
Lowkey fire definitely will comeback
Atmosphere: 4
Food: 4
Service: 5
Schulenburg Realty, Inc.
Clean restaurant. No servers. Kiosk only ordering. Food was excellent! Perfectly prepared as ordered.
Horrible service, went through Drive through & Jane the worker didn’t get my second burger added & when I mentioned it, she very coldly said “No there was only one. I read it back.”Jane, you did not read it back. If you can please listen when your customers are ordering. We clearly ordered two burgers & two people in the car heard. It was said before the last milkshake was ordered. So either selective hearing or they need to pay attention as employees. Had to go back around. Worst experience.
Atmosphere: 1
Food: 1
Service: 1
I have been going to this steak N shake since I was in elementary and I appreciate it's presence in the neighborhood. The food is good and the shoes are delicious! I hope this one continues to stay open for many more years!
This last visit I had their western BBQ double cheeseburger and the Biscotti milkshake - super good!
Atmosphere: 4
Food: 4
Service: 4
The staff is really friendly and professional, something you don’t see a lot in fast food restaurants. This is the second straight Steak n Shake I have been to that has been really well run, I will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Great Cheeseburgers.. Nice place..
Atmosphere: 5
Food: 5
Service: 5
Loved the Frisco Sauce sandwich.... it is the best what the have
Atmosphere: 3
Food: 4
Service: 4
I visited the establishment at night. I encountered very kind people and received excellent service. The food was fresh and the staff demonstrated impressive people skills. These qualities exemplify the ideal way to run a business.
Atmosphere: 5
Food: 5
Service: 5
The double steak burger with bacon was so good I wish I gotten 2 of them, and the fries were fresh and good and my shake was also very good. I'll be back when im in town again!
Atmosphere: 5
Food: 5
Service: 5
I don't think an employee hardly uttered a word to us....We got our meals fairly quickly. Food tasted good, but no interaction due to kiosk ordering and they called name and ran away when food was ready. We ordered shakes after. After 10 minutes I wondered what the wait was, I proceeded to go up front and see them on the counter, sitting there ready to go, I also watched them sit another 5 minutes without getting picked up, or me getting acknowledged. Worst Steak and Shake experience to date.
Atmosphere: 2
Food: 4
Service: 1
Service was good, and the manager was really nice. They'd just gotten pickles and while they weren't on the burgers, they brought some out to us as soon as they could. Thumbs up.
Atmosphere: 4
Food: 5
Service: 5
3.5, really. Pretty good burger, good fries.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
We came in for some milk shakes
They totally forgot about us and our shakes took 20 mins.
The place was clean.
Atmosphere: 2
Food: 5
Service: 1
The restaurant seemed short-staffed, and you could tell the employees were working hard and moving quickly to keep up with orders. The food was good, but it did take quite a while to get my order. Fortunately, I wasn’t in a rush.
Atmosphere: 1
Food: 4
Service: 4
Lowkey fire definitely will comeback
Atmosphere: 4
Food: 4
Service: 5
Clean restaurant. No servers. Kiosk only ordering. Food was excellent! Perfectly prepared as ordered.
Atmosphere: 4
Food: 5
Service: 3
The food matched the descriptions.
Loading...