Ordered a 6 inch sub on the mobile app, selected the 'make it a meal option' & chose the chips and bottled drink of my choice. The guy working at the time was arguing with me that a bottled drink costs $0.50 more and only gave in after I told him to just charge me the 50 cents so I can move on. I also ordered my sub toasted, but it's cold & obviously wasn't in the toaster. The customer service at this location isn't great.. maybe have better luck driving 3 miles to the one in Palatine.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Oven Roasted Turkey
Jhoseline Edmiston
I love subway, has the best sandwiches & i could get my veggies in. You could get your sandwich toasted, which i always do. They will ask you if you want it toasted or not. And make sure you get your QR code if you use the Subway app, so you could get points or if you have a free sandwich or coupons.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Chris Mitchell
Store says it closes at 9:00pm on Fridays. Just went in at 8:35pm and the store associate already had put everything away. She was mopping the floor and looked liked she was almost done. She told me they were closed and when I left she locked the door. Don't say you close at 9 when you pull your food and close shop at 8:20. Don't think there was a manager there because I am assuming they would not let an employee close 40 minutes early.
Service: 1
Nicholas Groh
Have you ever ordered at a Subway and have the two people who ordered after you get their food and check out before you? Felt like I walked into Bizarro land, when I said something the owner was very rude and just laughed at me. Would never spend another dime here
Atmosphere: 1
Food: 1
Service: 1
Girish Nair
These folks are so focused on boosting profits that they’ve forgotten to actually fill their subs. Most of them end up looking like veggie sandwiches. It’s a real shame—owners should learn how to run a business properly. The "steak and cheese" footlong in the photos below is a perfect example: there's neither steak nor cheese in sight.
Atmosphere: 1
Food: 1
Service: 1
rosalina contredas
zero customer service. the guy is so annoying. ruined my day completely.
Osvaldo Lopez
Went in today and ordered a six inch tuna, a bag of chips and a Chicken noodle soup. I’m not sure why some stores don’t have soup already heated like it should be. One of the employees had to grab some soup from the back and heat it up for about 5 min or so. Once he grabbed the soup, I knew it was boiling because the worker spilled some on himself and it definitely looked like it hurt. I was careful when I opened the soup, but then realized this nasty stench coming from my soup. The color of the soup looked like the broccoli cheddar soup. Mind you this was supposed to be Chicken noodle soup. Once I tried it, it was disgusting, I immediately spit it out and did not eat it. Unfortunately I was already far from the store that I couldn’t go back and get a refund. I hope no one else gets a nasty chicken noodleSoup from there.
Atmosphere: 3
Food: 1
Service: 3
Jimin Lee
The food is good but the time they make the sandwich takes forever.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Sandwich
Dan Woodall
This location has great service. Super nice people!
Sheena
BEWARE!!!!!! They steal your money by you unknowingly adding a tip on to the total from their screen!!!! When I asked he laughed in my face and said that I added it. Thieves!!!
Your meatballs were so hard that must have been few days old. Really disgusting thrown away most of the sandwich.
Alana Rodriguez
The guy working there was flirting with my 13 year old daughter after she had told him multiple times that she was in middle school and 13. He also asked for he social media multiple times. Something needs to be done over this situation.
Caitlin McCaliano
Very small portions, and when the one worker does give you a nice serving the owner or manager on duty goes around and picks off the meat. They also don’t accept coupons.
Ordered a 6 inch sub on the mobile app, selected the 'make it a meal option' & chose the chips and bottled drink of my choice. The guy working at the time was arguing with me that a bottled drink costs $0.50 more and only gave in after I told him to just charge me the 50 cents so I can move on. I also ordered my sub toasted, but it's cold & obviously wasn't in the toaster. The customer service at this location isn't great.. maybe have better luck driving 3 miles to the one in Palatine.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Oven Roasted Turkey
I love subway, has the best sandwiches & i could get my veggies in. You could get your sandwich toasted, which i always do. They will ask you if you want it toasted or not. And make sure you get your QR code if you use the Subway app, so you could get points or if you have a free sandwich or coupons.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Store says it closes at 9:00pm on Fridays. Just went in at 8:35pm and the store associate already had put everything away. She was mopping the floor and looked liked she was almost done. She told me they were closed and when I left she locked the door. Don't say you close at 9 when you pull your food and close shop at 8:20. Don't think there was a manager there because I am assuming they would not let an employee close 40 minutes early.
Service: 1
Have you ever ordered at a Subway and have the two people who ordered after you get their food and check out before you? Felt like I walked into Bizarro land, when I said something the owner was very rude and just laughed at me. Would never spend another dime here
Atmosphere: 1
Food: 1
Service: 1
These folks are so focused on boosting profits that they’ve forgotten to actually fill their subs. Most of them end up looking like veggie sandwiches. It’s a real shame—owners should learn how to run a business properly. The "steak and cheese" footlong in the photos below is a perfect example: there's neither steak nor cheese in sight.
Atmosphere: 1
Food: 1
Service: 1
zero customer service. the guy is so annoying. ruined my day completely.
Went in today and ordered a six inch tuna, a bag of chips and a Chicken noodle soup. I’m not sure why some stores don’t have soup already heated like it should be. One of the employees had to grab some soup from the back and heat it up for about 5 min or so. Once he grabbed the soup, I knew it was boiling because the worker spilled some on himself and it definitely looked like it hurt. I was careful when I opened the soup, but then realized this nasty stench coming from my soup. The color of the soup looked like the broccoli cheddar soup. Mind you this was supposed to be Chicken noodle soup. Once I tried it, it was disgusting, I immediately spit it out and did not eat it. Unfortunately I was already far from the store that I couldn’t go back and get a refund. I hope no one else gets a nasty chicken noodleSoup from there.
Atmosphere: 3
Food: 1
Service: 3
The food is good but the time they make the sandwich takes forever.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Sandwich
This location has great service. Super nice people!
BEWARE!!!!!! They steal your money by you unknowingly adding a tip on to the total from their screen!!!! When I asked he laughed in my face and said that I added it. Thieves!!!
Restaurantji Recommends
Could be
Atmosphere: 1
Food: 1
Service: 1
Every time I go there at 8 it's
Atmosphere: 2
Food: 3
Service: 1
Your meatballs were so hard that must have been few days old. Really disgusting thrown away most of the sandwich.
The guy working there was flirting with my 13 year old daughter after she had told him multiple times that she was in middle school and 13. He also asked for he social media multiple times. Something needs to be done over this situation.
Very small portions, and when the one worker does give you a nice serving the owner or manager on duty goes around and picks off the meat. They also don’t accept coupons.
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